We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Cairns

Show Prices
#6 of 65 Hotels in Cairns
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Cairns
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,083 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,866: English reviews
Start your review of Hilton Cairns
 Click to rate
Mumbai, India
Reviewed yesterday NEW

Great location! We went to Australia for the honeymoon. It is walking distance from Esplanade and reef terminal. Breakfast spread was really good and lavish too. There was no wifi in the room though and they do not even give many bottles of water to drink. You usually have to buy water bottles from the supermarket at a cheaper cost.

 Report
Helpful?
Thank Megha S
Scottsdale, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Everyone one from General Manager to bellmen were great. Friendly and helpful. Beautiful hotel perfectly located. Really went out of their way to make our stay perfect in every way. Very helpful in coordinating activities during visit. If you are looking for the BEST place to stay, look no farther.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Jon M
About Hotel's Favourite Review
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Jon M, Thank you for sharing your feedback via Tripadvisor. I was so pleased to read that you enjoyed your time at the Hotel. It was a pleasure to have you stay with us and I look forward to welcoming you back for another memorable stay in the future. Yours sincerely, Scott Wilson | General Manager scott.wilson@hilton.com

Melbourne, Australia
Reviewed 2 days ago NEW

Staff are excellent and we had a nice stay. There should be high speed, free wifi in the rooms though. Even the wifi in the lobby was so slow it was almost unusable. There was lots of food at breakfast but it's definitely not amazing.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Philippa B
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Philippa B, Thank you for sharing your feedback via Tripadvisor. I am pleased to hear that you enjoyed your stay and found the staff to be excellent. I have a great team working with me and they strive to deliver exceptional service to all guests every time. I have shared your constructive comments with my heads of department to...

Reviewed 4 days ago NEW

Location was perfect but hotel is badly in need of a refresh. Room smell was really bad - mldew, etc. Carpet was very worn and hesitant to step barefoot. Staff was very friendly. Internet was a big issue. Would not stay again.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank Barbara M
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Barbara M, Thank you for sharing your feedback based on your recent stay at Hilton Cairns. I was pleased to read that you enjoyed the location and found the staff to be friendly, however I'm disappointed to hear that you were not satisfied with the condition of your room. I do apologise for the shortfalls you encountered during your...

Houston, texas, USA
Reviewed 1 week ago

I think I am a bit to old for Cairns, though perhaps not as worn as our room in this hotel. the location and staff are nice and we found parking on the street beside the hotel so did not use the underground parking the hotel offers. the lobby was nice and we enjoyed breakfast but the room was compact...

 Report
Helpful?
3Thank jsthouston
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear jsthouston, Thank you for sharing your feedback via Tripadvisor. I am pleased to read that overall you enjoyed your stay, however I do apologise that your room wasn't up to our usual high standards on this occasion. We are centrally located which means the Hotel is only a short walk from many restaurants, shops and attractions - a great...

MELBOURNE, Australia
Reviewed 1 week ago

We stayed at the Hilton Cairns for a long weekend and loved it! The location was excellent within walking distance to so many restaurants and tourist spots. The staff were very friendly and helpful. Will definitely stay again!

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank M2602YLleahs
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear M2602YLleahs, Thank you for sharing your feedback via Tripadvisor. I am so pleased to hear that you enjoyed your stay at Hilton Cairns and found the location to be ideal. We are centrally located which means everything is just a short walk away, not to mention being situated right on the water front offering spectacular views. Thank you again...

Franklin, Wisconsin
Reviewed 1 week ago

Very nice hotel and within walking distance to the wharf where all the boats are for the reef tours. Nice buffet breakfast, rooms comfortable, but AC could be colder. Amenities nice, and front desk very helpful with calls made to confirm excursions.

 Report
Helpful?
Thank BarbieB53
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear BarbieB53, Thank you for sharing your feedback based on your recent stay at Hilton Cairns. I am very pleased that you enjoyed your stay found the Hotel to be in a convenient location. As you mentioned, only a short walk to the Reef Fleet Terminal plus many shops, restaurants and cafes. It really is a great place to base...

Croydon, Australia
Reviewed 1 week ago

My husband said this is the worst Hilton we have stayed in. I have to agree. We are diamond members and booked an executive room but initally we were not upgraded. Reception staff should be mindful of how much the spend is with the Hilton to be a diamond member. This is the second time in 2 weeks we have...

 Report
Helpful?
1Thank Meridee K
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Meridee K, Thank you for submitting your feedback following your recent stay at Hilton Cairns. I was disappointed to read your comments and to hear that you experienced some shortfalls during your stay. This is certainly not up to our usual high standards and please be assured that I have shared your feedback to my Heads of Department to...

Washington DC, United States
Reviewed 1 week ago

First time travelling "Down Under" and could not have asked for a better place to work from. From the Fitness/Pool to Meeting Facilities, Hilton Cairns delivered. Front Desk and Lobby Lounge Staff were attentive and helpful. Property location optimum and offered excellent access to off property attractions.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank 135normanm
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear 135normanm, Thank you for sharing your feedback via Tripadvisor. I am delighted to read that you enjoyed your stay in the hotel. Even though your trip was for business I do hope that you were able to take in some of the many attractions that Cairns has to offer. As we are centrally located we are only a short...

Reviewed 2 weeks ago via mobile

So impressed with the staff , they really made our stay so enjoyable. Beautiful room with amazing views. The executive lounge had delicious canapas served while enjoying the city view upon dusk, sensational.

 Report
Helpful?
Thank Tripljd
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Tripljd, Thank you for sharing your feedback based on your recent stay at Hilton Cairns. I am delighted to read your comments and to hear that you had such an enjoyable stay. Our exclusive Executive Lounge offers delicious canapés and drinks and is the perfect place to relax after a long day. You also get to watch the nightly...

679 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (626)
Viewed
Dining (20)
Viewed
Hotel & Grounds (93)
Viewed
View from Room (120)
Viewed
Pool/Beach Area (22)
Viewed
Room/Suite (127)
Viewed
Bathroom (46)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (194)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (15)
Viewed
View from Room (3)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.3 km away
Shangri-La Hotel, The Marina, Cairns
0.1 km away
Pullman Reef Hotel Casino
0.2 km away
Pullman Cairns International
Show Prices
Show Prices
Show Prices
0.9 km away
DoubleTree by Hilton Hotel Cairns
6.3 km away
Cairns Coconut Holiday Resort
0.1 km away
Pacific Hotel Cairns
Pacific Hotel Cairns
#7 of 65 in Cairns
406 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 8,758 - ₹ 20,000 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Priceline and Cheap Tickets so you can book your Hilton Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#3 Business Hotel in Cairns
#3 Spa Hotel in Cairns
#5 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Hilton Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a 6th floor room facing the city to see the bat display every evening as they migrate, magical and mind blowing all at once”
 of 5 bubbles H2926AQstevem, 27 Feb 2017 | Read review
“high as possible don't hear much from traffic and poeple”
 of 5 bubbles , 18 Feb 2017 | Read review
“Ask for a view of water”
 of 5 bubbles shighsmith3, 14 Feb 2017 | Read review
“i don't believe there is a bad view, maybe ask for a higher room so your view expands.”
  • View from our room.
 of 5 bubbles beachchick2008, 14 Feb 2017 | Read review
“Make sue you take your own pillows, I ended up with a crook back and neck.”
 of 5 bubbles rham1017, 18 Jan 2017 | Read review
5 of 5