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Hilton Cairns

2,382 reviews
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Traveller (793)
Room & Suite (383)
Pool & Beach (32)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“spa room”(66 reviews)
“trinity inlet”(63 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,382)Write a Review
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1 - 5 of 2,135 reviews
Reviewed 4 days ago via mobile

Very disappointed. Found only one staff member friendly Other staff members abrupt. While checking out staff member took a phone call and handed us our reciept while continuing her phone call. Tjere was no "I hope you enjoyed your stay". They just didn't care. Advertised...More

Thank Julie H
Hotel's Favourite
Reviewed 28 July 2017

First visit to Cairns and whilst the city itself is a slightly rough around the tips mixed bag that leans very heavily on its spectacular natural attractions to keep the punters coming, the Hilton was definitely one of the better places in town to stay....More

2  Thank Drew1976
Response from GM_HI_Cairns, General Manager at Hilton CairnsResponded 31 July 2017

Dear Drew1976, Thank you for taking the time to submit your review based on your recent stay at Hilton Cairns. I was thrilled to read your comments and to hear that you rated us the best hotel in Cairns - Thank you! We pride ourselves...More

Reviewed 4 days ago via mobile

My husband and I stayed in this well located (just near the main street near the harbor) hotel for 4 nights and were very satisfied with the very proffesional work of staff in the reception and big variety of the deliciuos meal at breakfast. The...More

1  Thank VALD2010
Response from GM_HI_Cairns, General Manager at Hilton CairnsResponded yesterday

Dear Vald2010 Thank you for taking the time to share your experience based on your recent stay at Hilton Cairns. I am so pleased that you enjoyed your stay and found the location and room to be comfortable and spacious. I do apologise for the...More

Reviewed 5 days ago via mobile

This was possibly our favourite hotel from our recent travels to the Far East and Australasia. Located close to the ferry terminal, and just a 20 minute drive from the airport, we were warmly received by the friendly and highly efficient receptionist who checked us...More

1  Thank Pdiddy66
Response from GM_HI_Cairns, General Manager at Hilton CairnsResponded 4 days ago

Dear Pdiddy66, Thank you for your wonderful review based on your recent stay at Hilton Cairns. I am delighted that you found the hotel to be of a very high standard both in service and facilities and to hear that it was your favourite is...More

Reviewed 6 days ago via mobile

A beach hotel design, with good size rooms. Also in very good location on the edge of city center. The executive lounge provide a good variety of wine and great to see bats flying. Breakfast is very very simple.More

Thank BobBobGolden
Response from GM_HI_Cairns, General Manager at Hilton CairnsResponded 4 days ago

Dear BobBobGolden, Thank you for taking the time to share your experience with us via Tripadvisor. I'm so pleased that you enjoyed your stay and found the rooms and location to be ideal. Our exclusive Executive Lounge situated on the 9th floor offering canapés and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 152 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cairns
#2 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 152 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cairns
#2 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
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Traveller (793)
Room & Suite (383)
Pool & Beach (32)
Dining (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Alicia W
21 February 2018|
AnswerShow all 8 answers
Response from funfunfun14 | Reviewed this property |
Yes .. u can see room amenities on their website
1
Vote
scottieh5
2 December 2017|
AnswerShow all 9 answers
Response from Candace S | Reviewed this property |
We used a taxi.
0
Votes
14 November 2017|
AnswerShow all 6 answers
Response from Vivid T | Reviewed this property |
Yes, wifi is complimentary for hh members. Their is a limit though, I believe it's 1gb per day and you can connect up to 3 devices. Get a data sim with Optus , will work much better if limit or charge is a concern.
2
Votes
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12345610
Room Tips
"Upgrade to a water view"
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"rooms facing the city with ensuite and spa are excellent"
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"ask for a view - they will give you a view blocked by the neighboring hotel if they assume it's not a..."
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"Ask for a sea view!"
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