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Comfort Inn Cairns City

183 - 185 Lake St, Cairns, Queensland 4870 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 170
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (77)
Room & Suite (46)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 19/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn Cairns City
Updated 19/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#37 of 68 hotels in Cairns
Locally owned and operated, Comfort Inn Cairns City is ideally located two and a half blocks from the City Centre, one block from the Cairns waterfront and easy walking distance to the famous Cairns Esplanade swimming lagoon and all reef and island terminals and approximately 20 meters from Cairns Private Hospital. 4-star hotel with tropical contemporary design, 53 rooms, recently refurbished including new beds, flat screen TV's, refrigerators, tea and coffee making facilities, fully air-conditioned, free WiFi, 2 swimming pools, tour desk, guest laundry and free off-street parking. You will also find an array of restaurants to delight the taste buds and boardwalks with views of the Cairns inlet and Marina well worth a selfie or two. All this conveniently located within 6-8 minutes of the Cairns Domestic and International Airport. Our friendly staff are also on hand to offer tour and activity advice for your Great Barrier Reef and Rainforest adventures. We aim to fulfil your ideal holiday expectations and experiences during your Tropical North Queensland stay with us. All tour operators offer pick up services from the front door.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Airport transportation
24-hour security
Car park
Outdoor pool
Breakfast available
Complimentary instant cofffee
Complimentary tea
Vending machine
Golf course
Horseback riding
Mini golf
Tennis court
Water park
Water sport equipment rentals
Bowling offsite
Canoeing offsite
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun deck
First aid kit
24-hour check-in
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Private bathrooms
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, Chinese, Japanese
Hotel links
Special Price:Book Direct, Save 10%!
274Reviews4Q+A46Room tips
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Popular mentions
Mr&MrsBrown wrote a review Sep 2021
143 contributions72 helpful votes
You really do get what you pay for here! It was mostly clean, comfortable and quiet. Limited off street parking- we did have to park on the road. Would have been a pain if we were staying for longer than a day as the parking is timed and busy as it is across from the hospital. We didn’t use the pool, but it looked lovely. Reception were friendly and quick. A little more attention to details in the bathroom cleanliness wise would be better. The rooms are quiet old but happy for the price we paid. About a 10-15 min walk to the main dining area of the esplanade.
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Date of stay: September 2021Trip type: Travelled as a couple
Ray S wrote a review Aug 2021
3 contributions
Hotel's Favourite
Staff and hotel manager so helpful and friendly. In house Asian restaurant YumSing best meal .me and my family have meals 4 times during 3 nights stay. Will highly recommend anyone i know to stay cairns comfort inn. Thanks you
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Date of stay: August 2021
Jacky wrote a review Aug 2021
Cairns, Australia10 contributions1 helpful vote
Very nice and clean motel. Staff are very friendly and helpful. There are two pools, on-site car parking areas and a Chinese on-site restaurant. The food is excellent. Good location. Would like to stay again next time.
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Date of stay: August 2021Trip type: Travelled on business
Brett R wrote a review Apr 2021
4 contributions2 helpful votes
Worst place I have ever stayed at. The health department should inspect. The floor was dirty and the beds had sand in them. The air-con units in the walkway stick out and my son was concussed as he ran into it and even the staff said they have run into it themselves but no one has addressed the issue. Kids went to the pool and the toilets doors were locked and no one could unlock them nor did they care. The toilet had hair on it form a previous client (see photo). The place does not have any sound proofing in the floors and at 5 am the amount of noise form above was deafening. We all woke up feeling ill and all had sinus and hay fever issues due to the room being so dirty.
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Date of stay: April 2021
Sleep Quality
2 Helpful votes
Response from Jacky Ni, General Manager at Comfort Inn Cairns City
Responded 19 Aug 2021
Dear guest, we do value every guest staying with us. Your feedback is important to us. 1. We are processing hospital-grade cleaning and all our linens are provided by professional industry cleaning suppliers. 2. All the edges of our boxed A/C units are protected with soft rubber strips with extra warnings to guests. 3. Our two pools open time is 8AM - 7PM and just lift the gate to get into the areas. 4. Public toilets are unlocked during the daytime and also can be accessed by the room key. 5. We do have double soundproof for all our interconnecting doors in each room. Our staff is willing to help you and hope you can visit us again to check for our performance. Thank you! Sincerely, Comfort Inn Cairns City
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R J wrote a review Apr 2021
310 contributions12 helpful votes
Check in was friendly and fast. Nice, convenient area with parking. Had to ask for an area map. Room was fairly clean but not attention to detail. Hairs in the sink and gross next to bed and side table. Curtain did not close all way so had to get tape so people couldn’t see in. The shower did not turnoff properly. Woke up to a massive roach — really happy I didn’t see before bed. For the price, it was a good option. I would not pay much more.
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Date of stay: April 2021Trip type: Travelled solo
1 Helpful vote
US$52 - US$71 (Based on Average Rates for a Standard Room)
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AustraliaQueenslandCairns RegionCairns
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Frequently Asked Questions about Comfort Inn Cairns City
Which popular attractions are close to Comfort Inn Cairns City?
Nearby attractions include Muddy's Playground (0.3 km), Cairns Aquarium (0.4 km), and St Monica's Cathedral (0.2 km).
What are some of the property amenities at Comfort Inn Cairns City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Comfort Inn Cairns City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Cairns City?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Comfort Inn Cairns City?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Comfort Inn Cairns City?
Conveniently located restaurants include Mi Piace Espresso Bar, Dundee's at the Cairns Aquarium, and Bagus Cafe.
Are there opportunities to exercise at Comfort Inn Cairns City?
Yes, guests have access to a pool during their stay.
Does Comfort Inn Cairns City have an airport shuttle?
Yes, Comfort Inn Cairns City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Comfort Inn Cairns City located near the city centre?
Yes, it is 0.3 km away from the centre of Cairns.
Are any cleaning services offered at Comfort Inn Cairns City?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Comfort Inn Cairns City?
The staff speaks multiple languages, including English, Chinese, and Japanese.