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Comfort Inn Cairns City

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Comfort Inn Cairns City
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214 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Ireland
Reviewed 3 days ago NEW

Good location with nice clean apartments. Comfy beds and good shower. Bathrooms a little dated but spotless clean....owner informed us the bathrooms are being given a makeover soon, Salt water swimming pool on the site is a bonus. Staff were very pleasant and helpful.

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Helpful?
Thank Kieran27
Management response:

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Keith...

Townsville, Australia
Reviewed 4 days ago NEWvia mobile

Really enjoyed our stay here. Staff were very friendly. The room was very nice, spacious & had a king bed. The room seemed new & the pool look great. Staff were very friendly & wifi worked well. Would love to return!

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Helpful?
Thank Fiona C
Management response:

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Keith...

Reviewed 1 week ago

There is need to pay attention on the floor cleanin. It smells weird. Overall the room was very clean. The customer service was very good. No further problems with the room. I would choose it once more.

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Helpful?
Thank GIANNIS A
Management response:

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Keith...

Mornington, Australia
Reviewed 1 week ago via mobile

Visiting Cairns for work - Had a last minute booking made here through Corporate Travel as I was without accomodation due to a contract cancellation. Check-in was smooth, friendly and quick. The lovely girl on the front desk walked me to my room which was a thoughtful and helpful gesture (some places hand you the room keys and leave it...

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Helpful?
Thank Need-a-break32
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards Keith

Reviewed 2 weeks ago via mobile

We booked through booking.com and was greeted with early check in at no extra cost, the room is spacious and clean with a comfortable queen bed as well as a large sofa. The pool is nicely located in the middle of the hotel and a laundry room is available till 8pm. Our room is equipped with a bath tub so...

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Helpful?
Thank wowkmw
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards Keith

Reviewed 4 weeks ago via mobile

This hotel provides all the basics for a great stay in cairns city. Located a minutes walk from the beach and 10 min from town. Sharon who was managing the hotel on our stay was fantastic and really made it a pleasurable stay. Would recommend

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Thank Steven E
Toowoomba, Queensland, Australia
Reviewed 26 November 2016

Comfort inn is a great place to stay if you want something close to the city which is clean and quite, I hade a deluxe queen next to the pool which was great the only down side was the phone and Internet coverage inside the room was terrible. Thanks to Keith and his staff I will definetly be back hen...

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Helpful?
Thank Glen J
Management response:

Hello Glen Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards...

Reviewed 8 November 2016 via mobile

Close to the CBD and gad easy access. My room was upstairs was a good size. The motel was reasonably quiet with ample car parking. Rates were competitive and rooms were clean and comfy. Staff were friendly and courteous.

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Helpful?
Thank Pat B
Management response:

Hello Pat B Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Darwin, Australia
Reviewed 31 October 2016

Thank you to Kieth and Lynda at the Comfort Inn, Cairns. Your Customer Service and friendly natures were outstanding, nothing was too much trouble when we stayed there for a week. Everything was clean and the beds extremely comfortable. Hope to see you again soon. Robin and Julie

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Helpful?
Thank JulienRob2
Management response:

Thank you Robin and Julie. It was a pleasure having you ,and we look forward to your next visit. Kind Regards Keith

Providenciales
Reviewed 26 October 2016

Just close enough to town to be a good walk however still be away from the bustle and noise, helpful check-in staff, rooms clean and tidy, unfortunately the onsite kitchen/breakfast appears to no longer be functioning so you have to walk into town for all meals, overall acceptable for the price destination in Cairns.

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Helpful?
Thank IslandCouple32
Management response:

Thank you for taking the time to complete our on line survey regarding your recent stay. On behalf of our team I would like to apologise for failing to exceed your expectations.of us. We will be using the feedback you provided to make improvements for our guests in the future. I hope you will consider staying with us again and...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Locally owned and operated, Comfort Inn Cairns City is ideally located two and a half blocks from the City Centre, one block from the Cairns waterfront and easy walking distance to the famous Cairns Esplanade swimming lagoon and all reef and island terminals and approximately eighty meters from Cairns Private Hospital. 3.5 star hotel with tropical contemporary design, 53 rooms, recently refurbished including new beds, flat screen TV's, refrigerators, tea and coffee making facilities, fully air-conditioned, free WiFi, 2 swimming pools, tour desk, guest laundry and free off street parking. You will also find an array of restaurants to delight the taste buds and boardwalks with views of the Cairns inlet and Marina well worth a selfie or two. All this conveniently located within minutes of the Cairns Domestic and International Airport. Our friendly staff are also on hand to offer tour and activity advice for your Great Barrier Reef and Rainforest adventures. We aim to fulfil your ideal holiday expectations and experiences during your Tropical North Queensland stay with us. All tour operators offer pick up services from the front door. ... more   less 

Additional Information about Comfort Inn Cairns City

Address: 183 - 185 Lake Street, Cairns, Queensland 4870, Australia (Formerly Comfort Inn Discovery Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 4,299 - ₹ 5,988 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Cairns City 3.5*
Number of rooms: 53
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Also Known As:
Discovery Cairns Hotel Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cairns City staff and other travellers.
2 questions
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Perth, Australia

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Questions? Get answers from Comfort Inn Cairns City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room in the basement”
 of 5 bubbles , 11 Jan 2017 | Read review
“Has a laundry”
 of 5 bubbles JulienRob2, 30 Oct 2016 | Read review
“The rooms upstairs facing the parking area get a nice breeze of an evening. They face the sun if you like some sunshine in the morning too.”
 of 5 bubbles 243brettf, 8 Sep 2016 | Read review
“A superior room overlooking the pool at ground level is quite nice”
 of 5 bubbles Yeremazing, 26 Aug 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles Nolabola, 1 Jan 2016 | Read review
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