Cairns Southside International

Cairns Southside International

450 Mulgrave Road., Cairns, Queensland 4870 Australia
Traveller (89)
Room & Suite (29)
View from Room (1)

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About

#65 of 68 hotels in Cairns
3.3 of 5 bubbles
Location
3.4 of 5 bubbles
Rooms
3.7 of 5 bubbles
Value
3.2 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
3.4 of 5 bubbles
Sleep Quality
Cairns Southside International is a modern 4 star property that is only a short 5 minute drive into the city of Cairns, Queensland. You will find yourself situated right amongst great tourist attractions and events in no time staying with us. Feel free to roam the streets where you will find an abundance of internationally renowned restaurants, a huge variety of bars, as well as retail shops open till late every day for your easy browsing. If looking somewhere to relax for the day, there are plenty of options around the city, starting with the Cairns world famous lagoon, where you can help yourself to a free barbecue, lay on the lawns sun baking, or take a swim to cool off. Cairns Southside International has many facilities including the pool area where you can unwind amongst the palm trees enjoying a drink ordered directly from the bar. If you're feeling hungry then ordering from our popular Southside Bar & Grill A-La-Carte restaurant is a must, the menu features a large variety of choices, including freshly caught local seafood, a selection of succulent meat dishes, or a pasta meal full of your favorite flavors, there is something for everyone. Cairns Southside International will suit your holiday or business requirements. Laundry with ironing, tour booking desk, Internet computer terminals with printing, free wireless internet throughout, and fax options are just a few things we can help you with. All of our rooms are air-conditioned and have 32-inch flat screen televisions with foxtel to help make your stay with us comfortable, as well as a stocked mini-bar, iron with ironing board, hair dryer, and tea and coffee making facilities. We have plenty of rooms options, from our Queen bed guest room, up to our Luxury spa suite.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Airport transportation
Conference facilities
Non-smoking hotel
Laundry service
Parking
Wifi
Paid internet
Outdoor pool
Fence around pool
Restaurant
Self-serve laundry
Room features
Air conditioning
Microwave
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Budget

Location

450 Mulgrave Road., Cairns, Queensland 4870 Australia
Traveller rating
  • 18
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  • 19
  • 41
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Detailed Reviews
Sue F wrote a review Jun 2022
4.0 of 5 bubbles
Comfortable rooms. Clean. No frills but very ami able. Owner went to great lengths to make sure I was ok with my room being disabled. Pool clean. My daughter and I booked a room with two beds it was very comfortable Wi-Fi was good television was great fridges great bathroom clean and big no internal noises from other rooms.
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Date of stay: June 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ring Amanda in advance to make sure your needs are met
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madqld wrote a review Jul 2023
2.0 of 5 bubbles
The room was grubby. Rubbish in the bathroom had been swept behind the door. Pulled the blanket out to put on the bed and it was covered in old food (not just a stain, actual lumps of old food!). The fridge got so noisy in the middle of the night we couldn't sleep, then the housekeeping staff so noisy in the morning. No tissues in the holder, leaking taps, went to remove our rubbish and the bin was filthy. Very expensive room for the crap that we got. The receptionist was nice. DO NOT STAY HERE!
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Don't stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ashgrove-14 wrote a review Dec 2010
Perth, Australia
2.0 of 5 bubbles
The first thing we noticed when we first arrived at the hotel was how filthy the floor was. The carpeted stairs were covered in fluff and dirt and leaves...six days later when we left they were just the same, actually dirtier.
The coffee cups in our room had not been washed when we went to use them for the first time.
The pool has no shade except for the toddlers end, and the sun loungers were so putrid I didn't bother laying on them.
The curtains don't meet in the middle or even at either end of the dodgy pole their hanging from. The floodlights of the big garage are on all night and shine in the room so we had to sleep with pillows over our heads.
The bus to the centre of town is nice and handy, however the drivers were mostly cranky and not helpful.
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Date of stay: December 2010
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zoe B wrote a review Feb 2024
+1
1.0 of 5 bubbles
If I could give it a zero I would. This hotel is a scam. Please do not stay here. This hotel was booked on my family's behalf in town for a funeral and knowing what I know now I wouldn't let my dogs stay here let alone book and give them money front up. No right-minded person would.

My stay at the hotel was extremely disappointing. The rooms and hallways had a strong odor of cigarettes and pot. The bedding was dirty and had no protection and only had sheets on them, and the towels had stains on them. The carpets were stained and sticky, and the bathroom was moldy and had dead insects. It felt like there were permanent residents living in the hotel which didnt feel safe. The room was not in good condition, with damaged and worn furniture adding to the poor ambiance. We found a ladies' handbag in a drawer with personal belongings, which made us question the cleanliness of this room.Other family staying in differnt room had the same issues.

After spending less than a minute in the room, we decided not to stay. Unfortunately, reception was closed, and we had to wait until the next day to lodge our complaint with managment. Even then, the after-hours staff could only pass on our concerns, leaving us without any solution at the time and no where to stay.

In reading the ACCC regulations our booking falls under a major fault. Despite demanding a refund, we have yet to receive one even after a week of correspondence and both the hotle and Wotif say we are entitled to a refund for our 3 days booking.

I have escalated the matter to various consumer protection agencies, including the health department, Consumer Affairs Ombudsman, Fair Trading Office, and our bank. We are even exploring legal options. I refused to let them keep my $371 for a room that was moldy, dirty, and unsafe, especially considering the potential health hazards to my family. For your own safety and comfort, I would advise against staying at this hotel. This place is a SCAM.
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Date of stay: December 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beau B wrote a review Aug 2023
+1
1.0 of 5 bubbles
This motel should not be open!! It does not even deserve a one star rating. We turned up after hours and noticed straight away a smashed door, proceeded to walk up to our room on the way the stairs are water damaged and rotten, we open the door to the room it stunk so bad we wanted to vomit, with damaged furniture. we were in the room for no more than 30 seconds and decided not to stay there even though there was no other accommodation available in Cairns. This place should be shut down. It’s unsafe it’s untidy and unhygenic. Wotif rated this place at 7.2/10- their pictures and description did not match the property at all when we arrived. Wot if have been absolutely no help during our complaint, taking no responsibility for breaking the law in false advertising. The ‘accommodation’ have also been of no help, denying refunds, and not allowing us to speak with or remain the manager directly only counter staff, who do not pass on emails or messages
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Don’t even book this accommodation it needs to be shut down and don’t use wotif
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Milly wrote a review Sept 2023
Gold Coast, Australia
1.0 of 5 bubbles
The lady at reception was friendly but the room was awful the towels were paper thin I scratched all night as I’m sure there were bed bugs. The room was dusty, smelly and old furniture. Outside the room the cleaning staff left a pile of dirty smelly soiled bed linen, had to ask twice for somebody to remove it. I recommend only stay here if you are desperate, sleep in your car would be better! This place needs a total refurbishment or bull-dozed!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clarktravellers wrote a review Jun 2023
Brisbane, Australia
+1
1.0 of 5 bubbles
Don’t try calling reception, they are never there. Insufficient parking onsite for number of rooms so people are lucky to get a park. Room is old and dirty. Mould in bathroom and aircon. Aircon makes noises even when turned off at wall. Nil screens on window so mozzies get in. Security is an old broomstick or piece of wood stuck in window ledge. Towels and pillow cases are discoloured and bed sheets had stains.
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Date of stay: May 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Do not recommend. Don’t stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mac j wrote a review Nov 2021
1.0 of 5 bubbles
This would have to be the worst place I have ever stayed it is very unhealthy and just absolutely disgusting to the point that we basically walked in then walked out there was no way we were going to sleep there. First of all as soon as we walked into the building all you could smell was cigarette smoke and Marijuana the carpet was disgusting ripped and probably has never seen a vacuum we walked into our room and it was so strong of smoke and there was something blowing out of the aircon the patio door was unlocked and opened there were holes in the wall that were freshly patched and I mean holes everywhere there was a massive stain on the carpet I believe there was a murder, the bathroom bench looked like it was going to fall off the toilet had the seal on it yet there was toilet paper in the toilet and some white stuff, the bed sheets didn’t look clean they had white crusty stuff on them and it looked like someone had been laying on the bed, the towels smell and had crusty stuff on them and they were that small it would never have dried anyone it is so bad and we are currently trying to get a refund if I could rate it 0 I would. I currently now have a really sore throat and I believe if we stayed we probably would have died. I also think someone is cooking meth in that building.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raquel B wrote a review Dec 2023
5.0 of 5 bubbles
I've never seen a hotel like this in my life, cockroaches in the kitchen drawer dead, cigarette butts on the balcony, rude manager, shower that drips 24 hours a day, no room service, the environment smells bad. Vice will complain about you and treat you very badly, it seems like you are the one doing him a favor and are here paying. Horrible
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sina L wrote a review Aug 2022
1.0 of 5 bubbles
By far the worst place I've ever stayed. Curtains dusty, bed sheets not ironed, lights dont all work, showers keeps dripping, carpet feels dirty, the noise from their staff members cleaning was just ridiculous, with their washing machines running all day. Had to park our car a block away as there was never space in their car park. The worst experience ever. Never again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tony C wrote a tip Oct 2023
1 contribution
1.0 of 5 bubbles
"Do not stay here. Misleading photos and booking website reviews. Disgusting place. "
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Beau B wrote a tip Aug 2023
1 contribution
1.0 of 5 bubbles
"Don’t even book this accommodation it needs to be shut down and don’t use wotif"
Read full review
SStewart1969 wrote a tip Jul 2023
Korumburra, Australia2 contributions
1.0 of 5 bubbles
"Just don’t go there. A swag on the roadside would be better"
Read full review
Madqld wrote a tip Jul 2023
28 contributions4 helpful votes
2.0 of 5 bubbles
"Don't stay here."
Read full review
Clarktravellers wrote a tip Jun 2023
Brisbane, Australia13 contributions15 helpful votes
1.0 of 5 bubbles
"Do not recommend. Don’t stay here. "
Read full review
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ALSO KNOWN AS
quality inn cairns, cairns quality inn
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
60
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CAIRNS SOUTHSIDE INTERNATIONAL - Hotel Reviews & Photos - Tripadvisor

Frequently Asked Questions about Cairns Southside International
Which popular attractions are close to Cairns Southside International?
Nearby attractions include Cazalys Cairns (0.8 km), Stockland Cairns Shopping Centre (0.6 km), and Arthouse (0.8 km).
What are some of the property amenities at Cairns Southside International?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Cairns Southside International?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Cairns Southside International?
Yes, free parking is available to guests.
What are some restaurants close to Cairns Southside International?
Conveniently located restaurants include Thai Coins, Balaclava Fish, and Pearl Garden Chinese Cairns.
Are there opportunities to exercise at Cairns Southside International?
Yes, guests have access to a pool during their stay.
Does Cairns Southside International have airport transportation?
Yes, Cairns Southside International offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cairns Southside International?
Yes, laundry service and self serve laundry are offered to guests.
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