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Cairns Sheridan Hotel

359 reviews
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Traveller (68)
Room & Suite (200)
Dining (23)
Overview
  • Excellent42%
  • Very good37%
  • Average17%
  • Poor3%
  • Terrible1%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (359)Write a Review
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All reviewsclose to the airportconference roomshower over bathbreakfast and dinnerstayed here for one nightbotanical gardensreception staffwater pressuremini barbus stoppalm covewould definitely stay here againrooms were very cleantravel agenttown centrebed was comfortabledecent size
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61 - 65 of 347 reviews
Reviewed 25 October 2016

This is a three star hotel clearly. needs somebody to clean the place. The swimming pool area has beer bottles in the garden which had been there for such a long time, the area was dirty and the pool side furniture was drab and torn..the...More

1  Thank mary1949
Response from sheridan295, Manager at Cairns Sheridan HotelResponded 27 October 2016

Mary 1949. Let me firstly focus on the positives in your review. I realize from looking at your previous reviews this is not a trait you are familiar with, especially when dealing with staff. Your room was large and clean, and you had six great...More

Reviewed 24 October 2016

The Staff are outstanding, this place is run by a real down to earth family that put their heart and soul into the hotel. The rooms are nice and big and very clean. The palms restaurant that is onsite is very nice.

Thank travelboy2223
Response from sheridan295, Manager at Cairns Sheridan HotelResponded 27 October 2016

Thank you so much for your kind remarks. All our staff work very hard to impress our guests.

Reviewed 23 October 2016

Stayed here for our last few hours prior to a 3AM trip to the airport. Nice room. It was perfect for the stay. Clean and quiet despite being in an urban area. The staff were wonderful. Access to the airport great.

Thank Hal72
Response from sheridan295, Manager at Cairns Sheridan HotelResponded 27 October 2016

Thank you so much for your review.

Reviewed 18 October 2016 via mobile

Clean, friendly and comfortable. Shower over the bath could be difficult for older people. Staff were very courteous and helpful with local information. Reasonably close to CBD and close to the airport.

Thank Elizabeth G
Response from sheridan295, Manager at Cairns Sheridan HotelResponded 27 October 2016

Thank you for your comments.

Reviewed 15 October 2016

This hotel has seen better days but it's amazing staff far outweigh this.They could not have been more helpful. They are interested in you welfare and want to hear about your day's activities It is 3 kms out of the CBD so if you don't...More

Thank Pam P
Response from sheridan295, Manager at Cairns Sheridan HotelResponded 27 October 2016

Thank you for your review. Our staff are totally focused on providing the very best of customer service.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 89 - US$ 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cairns
#13 Romantic Hotel in Cairns
#13 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$ 89 - US$ 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cairns
#13 Romantic Hotel in Cairns
#13 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (68)
Room & Suite (200)
Dining (23)
Pool & Beach (16)
Hotel & Grounds (82)
Bathroom (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Holly M
12 January 2017|
AnswerShow all 6 answers
Response from sheridan295 | Property representative |
We can not pick up from the airport. For two or more people taxi is the best transport, or Uber.
0
Votes
miclinblaze
28 August 2016|
AnswerShow all 7 answers
Response from Natedizzle | Reviewed this property |
Not sure however this is usual in most hotels in Australia
0
Votes
ilona S
10 April 2015|
Answer
Response from sheridan295 | Property representative |
Hi Ilona. Currently we are offering free breakfast and wifi if you book on our Cairns Sheridan website which offers the very best rate that you can get online. We have are own restaurant and there are a few cafes and shops... More
0
Votes
Room Tips
"Consider another hotel!"
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"No good views available anyway!!"
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"No noise despite backing onto a main road/ highway"
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"Ask for a room not facing to the main road"
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