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Cairns Sheridan Hotel

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Cairns Sheridan Hotel
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318 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Reviewed 3 June 2016 via mobile

Nothing special but handy for airport. The pool is just a small pool rather near the road so not ideal. Basic accommodation nice staff. Reliable alarm call and reasonably comfortable beds. Next to busy road so not beautiful in anyway but as I said good standard stuff.

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Helpful?
1Thank Howellmorgan
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Doesn't sound too "standard" to me. I'll share one of my 'Philosophies' with you. “The secret to happiness" - is to lower your expectations. …that is what you compare your experience with. If your expectations and standards are very high and only allow yourself to be happy when things are exquisite, you’ll never be truly happy and grateful. There will...

Reviewed 1 June 2016

I've been staying at the Sheridan Plaza Hotel for business trips lately. From the moment I walked in the door I felt at ease and welcome. The staff are lovely and very accomodating. They call everyone by name. I feel like I am part of a big family when staying there. I sense many people return regularly and staff know...

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Helpful?
1Thank Shannynsteel
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your great review. We do get quite a few business clients who often become regulars over time. Some have been regulars for many years. Hopefully I will be able to catch up with you on your next visit. I look forward to that. Regards Stuart

Reviewed 24 May 2016 via mobile

It's a nice family hotel and worth its price. Our room was specious and very clean. The Sheridan hotel is about 3,5 km to city center, there is no shuttle from the hotel but you can call taxi (tel:131 008) and pay 13-15 Dollars or walk to the center.

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Helpful?
1Thank snnnysldg
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your lovely review. Just one thing I would like to mention is that we do have a shuttle bus that offers a service downtown and does drop offs at the airport. While it is not a scheduled service you can ask at reception and find a time that suits you. We also organize taxis for free so...

Melbourne, Australia
Reviewed 20 May 2016

I was looked after extremely well and my queries were treated promptly and efficiently. Staff were most obliging which doesn't occur all that often over the world. My room was comfortable and clean. Breakfast and dinner were enjoyable.

Review collected in partnership with this hotel
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Helpful?
1Thank janicec824
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind review. It is always welcome to get such positive feedback, especially about our great staff.

Brisbane, Australia
Reviewed 16 May 2016

Great! Clean, needs a few refurbishments - bathroom overhaul, microwave in room. Other than these it was Great! Nice and roomy, pleasant and helpful staff! Upgrade bathroom, shower over bath is not really safe to get in and out, confined for tall people, Coffee Mugs would also be good as the small café style cups are too small for a...

Review collected in partnership with this hotel
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1Thank 33karolyns
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your nice comments.

Sydney, Australia
Reviewed 13 May 2016

Location was perfect. Staff were friendly. Room was clean. Bed was comfortable and food was good. Also used the meeting / conference room facility with connected media which was worked vey well and was very comfortable for a group of 20. Highly recommend this place. Thank you.

Review collected in partnership with this hotel
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2Thank 911francisr
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your very generous review. We do have excellent facilities for meetings and functions for up to 150 people. Thank you also for your high recommendation. Best regards Stuart

Jacksonville, Florida
Reviewed 17 April 2016

The staff at the property were really wonderful, especially Leora and Rachel. Very helpful with stamps, directions, and overall information. The rooms were large and very comfortable. Nice to have laundry available onsite. convenient to everything. Would definately stay again.

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3Thank Leslie C
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your comments. It is greatly received when we get such positive feedback about our team and in particular when names are mentioned so we can pass on your gratitude to the staff you have commended. Thanks again.

Brisbane, Australia
Reviewed 15 April 2016

We enjoyed our stay here immensely. We would like to thank Leanne for taking care of our booking and Judy at the front desk for all her help and suggestions on what to see and do. Thanks to Jenn in the dining room/bar for going out of her way to make our meals and beverages memorable. If you want a...

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2Thank kiwausi
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your great comments about our team. Everyone works very hard to make your stay the best it can possibly be.

Ottawa, Canada
Reviewed 12 April 2016

Absolutely over the top amazing service and the best food we had in 42 days. The rooms and staff were perfect! Beds we simply melted to sleep on and staff worked diligently to ensure we were happy. We've stayed in many hotels...for price versus quality....this was a no brainer and close to the airport.

Review collected in partnership with this hotel
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1Thank DougAnthony2014
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your fabulous review. It is always so nice to get such positive comments.

BNE AU
Reviewed 23 March 2016 via mobile

After a series of unfortunate events coming from PNG to BNE we were stuck in Cairns overnight, Qantas put is up at the Sheridan Hotel and it was great. Nice big rooms, welcoming staff, great, value for money food and nothing was too much trouble. With a sister hotel in Madang and another I hear as well in Cairns Peter...

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Helpful?
Thank Natedizzle
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your great review. We do get quiet a lot of business and leisure travellers and I am glad to say we often get delayed passengers from the airlines. I am also glad that you had the opportunity to stay with us even though under trying conditions for you and just for one night. I hope...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Cairns Sheridan Hotel is the closest hotel to the Cairns International Airport and 3kms from Cairns City Centre, there are scheduled buses to and from downtown. Sightseeing tours can be booked to the Great Barrier Reef for snorkeling and diving, to the Atherton Tablelands, Kuranda to the Gulf and Cape of Carpentaria. It is two blocks from the Esplanade and scores of well known restaurants. WiFi is avail to all rooms and public areas, the Palms Restaurant is open to the public. There are 3 separate conference rooms that can cater for up to 150 persons, plus a large balcony overlooking the pool and garden. Ample parking is available in the grounds of the hotel. The Cairns Sheridan Hotel belongs to MTS, one of PNG's pioneer tourist companies which own the Madang Resort, Kalibobo Village, Kalibobo Spirit all in Madang, plus the Tropical Heritage Hotel in Minnie Street Cairns. All hotels have been consistent winners of the Trip Advisor Excellent Awards in recent years. ... more   less 

Additional Information about Cairns Sheridan Hotel

Address: 295 Sheridan Street, Cairns, Queensland 4870, Australia (Formerly Cairns Quality Inn)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 5,549 - ₹ 8,828 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cairns Sheridan Hotel 4.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Quality Inn Cairns
Quality Hotel Cairns
Hotel Style:
#2 Business Hotel in Cairns
#13 Luxury Hotel in Cairns
#13 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Sheridan Hotel staff and other travellers.
4 questions
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Fair Play, South Carolina
New York, NY
South Bend, Indiana
6 months ago

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Questions? Get answers from Cairns Sheridan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top level is great.”
 of 5 bubbles Jaymo12q, 19 Mar 2017 | Read review
“hard to say as there was major services on three sides of the hotel, but i suppose the rear of the Hotel”
 of 5 bubbles mary1949, 24 Oct 2016 | Read review
“Rooms on west do get afternoon sun. We were on the 5th floor and noise was not a problem.”
 of 5 bubbles 687PamP, 14 Oct 2016 | Read review
“Better to get a room not facing mainroad”
 of 5 bubbles Nihonihoohura, 30 Aug 2016 | Read review
“Clarify Internet data allowance before you book - hotel has low daily data allowances. 5th floor room had partial sea/mountain views.”
  • Room 507
  • Room 507
  • Room 507
  • Room 507
 of 5 bubbles PattayaRegular, 31 Jul 2016 | Read review
5 of 5