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DoubleTree by Hilton Hotel Cairns

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#11 of 68 Hotels in Cairns
Certificate of Excellence
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DoubleTree by Hilton Hotel Cairns
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1,915 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Showing 1,749: English reviews
Reviewed 27 August 2015 via mobile

Very nice hotel, great location and excellent service. A big thank you to Luke Palmer , duty manager of your hotel to have welcomed us like royalty. We really appreciated his kindness and good service he offered to our arrival . Thanks for all. Pierre and Chantale

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Helpful?
Thank Chantale C
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Chantale C, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Fantastic to hear you had an enjoyable stay with us along side our warm and caring service. I will pass your positive feedback to Luke, he will be thrilled to hear your comments. You can always count on us for...

Bathurst, Australia
Reviewed 27 August 2015

Service top class. We had a very comfortable stay, loved everything about the room, bathroom, breakfast, location, etc. My special thanks to the reception/housekeeping staff who located my reading glasses left behind by me, and posted to my home address. Silly me, top service! Would recommend as a great place to stay. They look after you !

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Helpful?
Thank JudieP2795
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear JudieP2795, Thank you for taking choosing to stay at DoubleTree by Hilton Cairns. Delighted to hear you had a 5 star stay with and experienced our excellent service from our reception and housekeeping staff. The are empowered to do what they can to make sure your stay is the best travel experience possible. We would love to welcome you...

Melbourne, Australia
Reviewed 26 August 2015 via mobile

Doubletree have done a great job with the refresh/renovations since taking over the hotel. Rooms have typical Doubletree feel with modern decor and comfortable beds. The only downside is the small pokey bathrooms. The staff member checking me in was lovely and I felt valued as a gold Hhonors member. Despite the fact that the hotel was heavily booked she...

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Helpful?
Thank Aussie_Flyer_dotnet
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Aussie_Flyer_dotnet, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns As a Gold HHonors member, you are among our most valued guests. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking...

Sydney, Australia
Reviewed 26 August 2015

we loved our weeks stay at the Double Tree by Hilton in Cairns. The King room was large with big windows across the front of the room leading to a balcony with water views. We were across the road from the boardwalk and a block from the shops and dozens of excellent restaurants suiting all tastes and pockets. The breakfasts...

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Helpful?
Thank minoumex
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear minoumex, Thank you for taking the time to write about your experience at DoubleTree by Hilton Cairns. Wonderful to hear you loved staying with us while you were visiting Far North Queensland. Our excellent locations allows our guests to sit back, relax or enjoy all of what Cairns has to offer. The team and I look forward to welcoming...

Sydney, Australia
Reviewed 26 August 2015 via mobile

We loved our weeks stay at the Double Tree by Hilton in Cairns. The King room was large with big windows across the front of the room leading to a balcony with water views. We were across the road from the boardwalk and a block from the shops and dozens of excellent restaurants suiting all tastes and pockets. The breakfasts...

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Helpful?
Thank MinouDjo
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear MinouDjo, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Fantastic to hear you had enjoyable stay with us along with our warm and caring service. The hotel is the perfect place to sit back relax or explore what Cairns has to offer. Within walking distance to popular restaurants, shops and...

Brisbane
Reviewed 24 August 2015

We wanted to shorten our trip to Tokyo by taking a direct flight from Cairns. To ensure a restful night's sleep and no hassles, we chose the Doubletree Hilton because it had generous size rooms for sorting out our packing and was very handy to the airport (mind you, most places in Cairns have easy access to the airport). Our...

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Helpful?
Thank TaringaTravellers
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear TaringaTravellers, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Great to hear you had a comfortable and restful stay with us after your travels from Tokyo. You can always count on us for a comfortable and relaxing stay. If there is anything else we can do to make your next...

Mundaring
Reviewed 24 August 2015

Great hotel in a great location,bathrooms are small but adequate, staff have been well trained and are the most obliging I have come across in a long time. This Hotel is close to all that Cairns has to offer.

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Helpful?
Thank Hamish P
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Hamish P, Thank you for taking the time to write about your recent experience at DoubleTree by Hilton Cairns. Delighted to hear you had a comfortable stay with us along with our excellent service. It is something we take great pride in. The team are empowered to do what they can to ensure our guests have a rewarding experience....

Newcastle, Australia
Reviewed 24 August 2015

I stayed in this hotel for 3 nights inAugust. My daughter and i arrived quite late and were greeted by friendly reception staff and 2 warm choc chip cookies These were greatly appreciated as we were both quite hungry and there was no minibar in the room. This was a surprise as I thought that minibars were standard in most...

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Helpful?
Thank Deanne J
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Deanne J, Thank you for choosing to stay at DoubleTree by Hilton Cairns. Pleased to hear you had an enjoyable stay with us along with our warm and caring service. I will make a special mention to Sue for providing you with exceptional service. Sorry to hear about the compendium issues, we are currently looking to update these. We...

Sao Paulo, SP
Reviewed 23 August 2015

As I usually find with Doubletree hotels, this one was basic and very good. A good and quite spacious room. Great bed, good shower. The hotel has a laundry room for guests to use. It was very convenient for us. I love this idea. Breakfast buffet was very good, with lots of guests having breakfast at the same time, as...

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Helpful?
Thank anonymous055
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear anonymous055, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Fantastic to hear you had a comfortable stay with us and appreciated our convenient location. It is one of many reasons guests love staying with us. The culinary team will be happy to hear your positive breakfast experience. We use fresh...

Reviewed 20 August 2015 via mobile

So myself and my 3 colleagues rocked up to the Hilton in Cairns to be told we have no reservations. Wrong Hilton..... Previously known as the Holiday Inn Cairns, now rebadged and given a facelift as a Doubletree by Hilton. About a 15 minute walk to town. Don't get me wrong, the hotel is fine for holiday makers but we...

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1Thank Travis W
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Travis W, Thank you for taking the time to write about your recent experience at DoubleTree by Hilton Cairns. Glad to hear we provided you with comfortable and clean rooms during your stay. We appreciate your feedback in regards to the size of bathroom we will pass your feedback onto the owner for future refurbishments for the hotel. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 7,063 - ₹ 15,047 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Travelocity and Priceline so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Hotel Style:
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is all day free street parking on the side away from the beach”
 of 5 bubbles 2ctalking, 16 Jan 2017 | Read review
“The higher the better the view”
  • View from our room
 of 5 bubbles ambersR112IP, 15 Jan 2017 | Read review
“We upgraded to ocean view with balcony and watched a nightly bat-migration. Cheapest rooms were too small.”
 of 5 bubbles mary612, 13 Jan 2017 | Read review
“Choose a higher floor otherwise you will be close to street level”
 of 5 bubbles MichaelTheWanderer, 8 Jan 2017 | Read review
“Just ask for an ocean view-room 725 was perfect”
 of 5 bubbles CurlyRocks, 7 Jan 2017 | Read review
5 of 5
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