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DoubleTree by Hilton Hotel Cairns

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#11 of 66 Hotels in Cairns
Certificate of Excellence
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DoubleTree by Hilton Hotel Cairns
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1,951 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Showing 1,781: English reviews
Cairns, Australia
Reviewed 17 November 2015

My husband and I stayed only I night as we were in town for a party and did not want to drive home. Loved our room, very clean and quiet. Had a nice view of the esplanade and mudflats. Staff were helpful and kind. Breakfast was lovely with plenty of different choices. Would stay again and recommend. Regards A

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Fortunata S
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Fortunata S, Thank you for choosing to stay at DoubleTree by Hilton Cairns. Great to hear you had an enjoyable over night stay with us along with our warm and caring service. We are committed to maintaining high standards of service to ensure our guests have a rewarding stay. Feel free to come in for breakfast anytime, we often...

Adelaide, Australia
Reviewed 16 November 2015

We stayed for one night after a Live Aboard and before relocating to Port Douglas. Our King Size room was a very good size, the cookie was delicious and the shower pressure was very welcome after a few days with boat plumbing! Breakfast was included in our rate and it was quite nice although very busy. My thanks to the...

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Helpful?
Thank PugHugger
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear PugHugger, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Cairns. Glad to hear you had an enjoyable stay with us along with our warm and caring service. We know it's the little things that mean everything to our guests. Pleased to know we could assist with your husband's birthday surprise. We look...

Sydney, Australia
Reviewed 16 November 2015

This is a nice hotel, it's hard to find anything I didn't really like about it. I am a travel agent, and I tend to be very honest and fairly picky with hotels, and this one didn't disappoint. Don't get me wrong, its not a 5 star hotel, however I would definitely rate it a 4.5 star hotel, and here's...

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Helpful?
1Thank Nikkipie89
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Nikkipie89, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Great to hear you had an enjoyable stay with us along with our comfortable rooms and convenient location. It's one of the many reasons guests love staying with us. The hotel is the perfect place to sit back and relax or...

Denver, Colorado
Reviewed 15 November 2015

We only used Cairns as a jump-off point to the Great Barrier Reef, and didn't spend a lot of time in the hotel itself - but enjoyed the time we did. The room was quiet, and it was private feeling. We were on the 6th floor, facing the ocean - and that was completely worth the request / extra money...

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Helpful?
Thank RyanNowosielski
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear RyanNowosielski, Thank you for choosing to stay at DoubleTree by Hilton Cairns. Great to hear you had an enjoyable stay with us along with our spacious and comfortable rooms. You can always count on us for that and our sweeping views of the sea view. Our convenient location is one of the many reasons guests love staying with us....

Lowestoft, United Kingdom
Reviewed 14 November 2015

What a wonderfull place to stay,loved it soon as l walked in,grace who looked after me on check in was lovely a smiley face to greet you,the room l had was wonderfull too sea view ,breakfast very good,l loved cairns,l will tell anyone coming stay here stay at this hotel you will love it as l did,thank you everyone who...

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Helpful?
Thank Vandaontour
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Vandaontour, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Delighted to hear you had a fantastic stay with us along with our warm and caring service. I will pass on your wonderful comments to Grace, she will be thrilled to hear your positive feedback. You can always count on us...

Reviewed 13 November 2015

Well located, older hotel right on the Esplanade. Carpets in room worn and stained. Torn desk furniture. Bath tub too deep and slippery with no rubber mat. Slow WiFi in room. No money exchange at front desk. Breakfast room overcrowded. 4 Washers and dryers for use. Outstanding staff service who went out of way to correct issues..

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Thank Bix C
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Bix C, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Glad to hear you enjoyed our convenient location along the esplanade and warm and caring service. It is something we take great pride in. I appreciate your feedback in regards to the worn carpet and furniture in the room. We...

Ontario, California
Reviewed 12 November 2015

Thanks to the friendly staff and Manager on duty. the Lady of the Tour desk is very helpful to explain the Tours that are convenient for Your own schedule. We had the opportunity of having breakfast, it was Ok with variety of tropical Fruit. And Location is great, close to everything. Thanks to the friendly Staff We had a good...

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Thank 1000advises
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear 1000advises, Thank you for choosing to stay at DoubleTree by Hilton Cairns. Wonderful to hear you had a fantastic stay with us along with our warm and caring culture. The team are committed to maintaining high standards of service to ensure our guests have a rewarding stay. I've pass your comments onto the Executive Chef in regards to your...

Rockledge, Florida
Reviewed 11 November 2015

Wonderful place an great hotel can highly recommend, excellent location and views to die for! So many things to do but favorite was Palm Coast fabulous location with empty beaches and breathtaking views. Green Island was also a great day out, recommend the glass bottom boat if you are not a snorkeler. The trip Karunda rates as one I will...

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Helpful?
Thank Johnv1231939
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Johnv1231939, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Cairns via TripAdvisor. Great to hear you had a wonderful stay with us along with our convenient location and scenic views. The hotel is the perfect place to sit back and relax or explore all of what Cairns has to offer. We hope...

Cairns, Australia
Reviewed 11 November 2015

We had a wonderful stay here.This is our 4th time staying which says it all really.Very friendly staff ,rooms clean and comfortable,and quiet .Fab pool and spa.Great wee restaurant.Easy walking distance to restaurants on the Esplanade ,night markets and wharf for the tours to the reef .We walked everywhere.sue at the tour desk will sort all your needs.We will be...

Review collected in partnership with DoubleTree by Hilton
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Thank Stewie52
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Stewie52, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Fantastic to hear you continue to have enjoyable stays with us along with our warm and caring service. We are committed to maintaining high standards of service to ensure our guests have a rewarding stay. We look forward to welcoming you...

Qualicum Beach
Reviewed 10 November 2015 via mobile

You have a room on the Hilton honours floor, upgrade I'm thinking. Very opposite, next to elevator facing town on 6th floor. Road noise was terrible, people noise from guests even more terrible. Carpets were so stained didn't want to spend a minute in this room longer than I had to. So hungry on arrival ordered room service, it took...

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Helpful?
2Thank Redrooster52
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Redrooster52, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with your overall stay.Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Our Executive Team is...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 8,033 - ₹ 14,572 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Hotel Style:
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#9 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room overlooking the Esplande”
 of 5 bubbles JeffR605, 16 Feb 2017 | Read review
“We went top floor (7) over looking the sea with a balcony”
 of 5 bubbles Nikkis1962, 13 Feb 2017 | Read review
“ask for a higher floor on the back side of the hotel”
 of 5 bubbles SVG108, 12 Feb 2017 | Read review
“We would have like a balcony, but my budget would have been blown.”
 of 5 bubbles CarolS628, 8 Feb 2017 | Read review
“Harbor side you can see the water and rainforest! Higher floor is nicer!”
 of 5 bubbles 007Damselfly, 24 Jan 2017 | Read review
5 of 5