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DoubleTree by Hilton Hotel Cairns

DoubletreeUS$ 104*
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#11 of 64 Hotels in Cairns
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Cairns
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2,017 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Showing 1,839: English reviews
paris
Reviewed 24 January 2016

Stayed for a single night on the way back from a barrier reef excursion. Reasonable rooms and a good location. However, the building itself is a bit drab and the breakfast was extremely disappointing - maybe half the tables were unoccupied when we arrived but we couldn't find a single table that didn't still have the previous customers' dirty plates/cups...

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Helpful?
1Thank otisparis
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear otisparis, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Sorry to hear breakfast didn't live up to your expectations. We always endeavour to improve the quality of our service and product and with the constructive feedback you have supplied these improvements will be made. DoubleTree by Hilton prides itself on...

Reviewed 23 January 2016

Very happy with our stay, very helpful staff and clean tidy rooms. Lovely pool and calm environment all round. Only encountered one issue with a clash of personalities with one staff member on the tour desk, she was unhelpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Heather C
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Heather C, Thank you for taking the time to write about your recent stay. Delighted to hear you had an enjoyable stay with us along with our warm and caring service.m The hotel is the perfect please to sit back relax or explore all of what Cairns has to offer. Sorry to hear you encountered unacceptable service at the...

Reviewed 23 January 2016 via mobile

Nice warm welcome. A little outdated but overall nice place. Buffet breakfast was nice bit pricy though. Perfectly located from airport and shops,pubs and restaurants. Room was comfortable and clean and pretty good value for money.

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Helpful?
Thank Barry D
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Barry D, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Great to hear you had an enjoyable stay with us and that you thought it was comfortable and value for money. We are committed to maintaining high standards of service to ensure our guests have a rewarding stay. If there...

Reviewed 22 January 2016 via mobile

The hotel was comfortable - easy to get to by taxi from the airport, quick checkin with a free warm cookie, good sized room, and near the busy part of town but quiet. We had a room with a view of the city (not much to see). Only downside is that you have to pay for wifi in your room,...

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Helpful?
Thank Sharon K
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Sharon K, Thank you for taking the time to write about your recent experience at DoubleTree by Hilton Cairns. Great to hear you had a nice stay with us because our warm and caring service (along with our warm cookie at check in). Our convenient location is one of the many reasons guest love staying with us. The hotel...

Kochi (Cochin), India
Reviewed 22 January 2016

The Hotel structure is designed in a circular shape and so some rooms face the sea and some the city. The location is excellent with the sea, Marina , shopping center, Restaurants and the CBD in close proximity. The check-in and check-out were fast and efficient ( they even gave each one of us a chocolate chip cookies). Rooms are...

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Helpful?
Thank the_kasl
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear the_kasl, Thank you for taking the time to write about your recent stay on TripAdvisor. Sorry to hear you experienced heating and cooling issues in your room. We will report this to the maintenance team to action and ensure future comfort. We appreciate your feedback in regards to coffee and tea facilities and the bath tub. Your comments will...

Liverpool, United Kingdom
Reviewed 21 January 2016

Great location for a stay in Cairns right in the heart of town .Rooms were great and facilities spot on.Restaurant was good and food plentiful and tasty the Breakfast was also good and staff friendly and nothing was to much trouble.Bar staff were helpful multi tasking and answering any questions to make sure our stay was first class.The only thing...

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Helpful?
Thank 43julio
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear 43julio, Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your stay with us and that we provided you with our warm and caring service. We are committed to maintaining high standards of service to ensure all of our guests have a rewarding stay. We look forward to welcoming you back...

Cairns, Australia
Reviewed 21 January 2016

To anyone reading this, I highly recommend you stay at the DoubleTree hotel! It is absolutely amazing! The staff are so lovely, the food is delicious and the room is beautiful! It's cleaned daily and you're restocked on any bath towels, beach towels or toiletries that you may need! Beds are made for you everyday! It was amazing staying up...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Cindy Q
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Cindy Q, Thank you for choosing to stay at DoubleTree by Hilton Cairns. Fantastic to hear we didn't disappoint. We are committed to maintaining high standards of service to ensure all of our guests have a rewarding stay. The hotel is conveniently situated just out of the Cairns City but within walking distance to shops, popular restaurants and attractions....

Queensland, Australia
Reviewed 20 January 2016 via mobile

Check in is quick, clean rooms, comfortable beds, close to restaurants, marina and CBD, breakfast is great with plenty of variety, staff are friendly and always willing to help, tour desk was informative and very helpful. The check in cookie is yummy

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Helpful?
Thank deangb
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear deangb, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Cairns. Appreciate your kind words regarding our comfortable rooms and our warm and caring service. It is something we take great pride in. Our hotel is the perfect place to sit back relax or explore all of what Cairns has to offer. The...

Victoria, Australia
Reviewed 19 January 2016

It's a great location and hotel overall. Walking distance to the night market and close to the sea. Has a tourist counter where you can book all the trips and ask for any advice (very very good). We were recommended the silversonic great barrier reef tour which turns out to be fabulous! The room is clean but does look very...

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Helpful?
Thank ChiaChong
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear ChiaChong, Thank you very much for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Pleased to hear you had an enjoyable stay with us along with our warm welcome cookie at check in. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing...

Sydney, Australia
Reviewed 18 January 2016

Hotel is in a great location. We stayed in a ocean view room with spectacular view. The room was always kept clean as was the entire hotel. Staff always friendly and helpful and would recommend this hotel for any length of stay in Cairns

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Peter P
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Peter P, Thank you very much for taking the time to write about you recent stay at DoubleTree by Hilton Cairns. Customer feedback is crucial to our business at all levels and your comments have already been shared at the daily operations briefing. Your kind words referencing our people’s efforts was most encouraging and a terrific endorsement of their...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 6,937 - ₹ 14,789 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Priceline, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Hotel Style:
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay for the upgrade for the balcoy”
65kellied, 16 Apr 2017 | Read review
“You can upgrade at the desk if you want a sea veiw”
rachelwP1861GJ, 5 Apr 2017 | Read review
“Bayside with a water view”
, 30 Mar 2017 | Read review
“The high floors offer the best view.”
alanmN484CI, 27 Mar 2017 | Read review
“choose the ocean view”
joycec635, 22 Mar 2017 | Read review
5 of 5
Doubletree
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