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Jack & Newell Cairns Holiday Apartments

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Jack & Newell Cairns Holiday Apartments
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427 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Port Macquarie, Australia
Reviewed 2 days ago NEW

My husband and I stayed at Jack and Newell recently for a week. We are so glad we did as we were deliberating between a few on trip advisor. It was with great relief when we arrived and welcomed by Mark the manager with a big warm smile. We were shown to our room on the sixth floor and couldn't...

Thank Purdstar
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

I rarely put reviews on trip advisor but thought after what I experienced first hand it was of utmost importance that I do so. I acknowledge that two other guests form our travelling party have also posted their opinion in separate reviews, this is my opinion. Whilst I am not saying don't stay here standards are clearly lacking and management...

Thank Davidbrownfromsydney
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Where do WE begin? There certainly is some nasty and habitual reviewers like this person. Please look at his reviews as them all seem to have the same pattern, which is interesting as he says he "rarely writes a review" we find it confusing as he himself did not stay in the apartments. Potential guests only need to read our...

Chicago, Illinois
Reviewed 2 weeks ago

The staff at Jack & Newell are very helpful and friendly. They will help you with booking your activities. The building is conveniently located so that it is only a short walk to the marina and restaurants. The apartments are clean and spacious with free laundry facilities. A grocery store is also a short walk away. We bought breakfast supplies...

Thank Karen C
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thank you for your review Karen and it was great having you and your family staying here from the USA and we're really happy you enjoyed Jack and Newell and Cairns. Al the very Best and hope to see you again in the future

Brussels, Belgium
Reviewed 3 weeks ago

Very quiet neighborhood with a very good location close to the harbor, city center. Very nice view from the balcony and noise isolation (rarely heard the neighbors). Very clean apartment, nice place to park the car. The people at the reception are very friendly and helpful. In other words we were happy all the way.

Thank Alain255
jacknewell, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Many thanks for your review Alain and Anika,it was a pleasure having you stay at Jack and Newell all the way from Belgium,all the very best with the rest of your travels.

Reviewed 4 weeks ago

We spent three nights here on holiday before driving up to Port Douglas. The apartment was spacious with two bedrooms and bathrooms, two TVs, washing machine - every conceivable home comfort. It was fresh and clean with great views and we could walk to everything.

Thank Fay S
JackandNewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thanks so much for staying with us Fay and appreciate your feedback All the very best

Reviewed 4 weeks ago

I came up to Cairns with a bunch of friends for a sporting trip/holiday in October 2016, so booked out 2 x 3br apartments at Jack and Newell in October 2016 for a group of 10 of us. The apartments were brilliant. We had one deluxe and one standard. The standard was good value for money, but I'd recommend paying...

Thank Joanne D
JackandNewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thanks so much Jo we really enjoyed having you and your group staying with us and appreciate your constructive feedback. Rest assured all luggage is safe here at Jack and Newell due to the secure access to the building and depending on the length of time reception area is fine otherwise we can lock the luggage away for extended periods....

Townsville, Australia
Reviewed 2 November 2016

It is a decent apartment complex but for the high price it was not luxury or 5 star as it is advertised. More like 3.5 to 4 stars and therefore overpriced but Cairns and Cairns city can be overpriced as it is. It is in a very good location and has most of the mod cons you would need and...

2Thank ThaiDaffy
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thank you for your review but we are confused with your comments and mis information. Firstly Jack and Newell holiday apartments are self contained apartments with a 4 Star Rating not sure where you get the 5 Star Luxury from,certainly not advertised as such. All linen,towels,toiletries etc are supplied at the beginning of your stay and replenishment is up to...

Nottingham, United Kingdom
Reviewed 1 November 2016

These apartments are unbelievably spacious with all the facilities you could ever need. The rooms have an amazing view from the balcony and the complex is in a perfect location. If you have a car, there is free secure parking and there is free wifi to use as well. The staff are so helpful, nothing is too much trouble.If your...

Thank Kerrym28
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thank you so much for your recent Review Kerry,much apprecaited we really enjoyed having you here at Jack and Newell and hope to see you back again

Wantage, United Kingdom
Reviewed 31 October 2016 via mobile

We had a 2 bedroom ,2 bathroom apartment overlooking the river as it flows into the sea. Great views, large dining balcony, separate laundry room with washing machine, dryer and extra loo. Generally well equipped and comfortable and perfectly situated for accessing everything in Cairns. Wonderfully helpful caretaker who fixes everything and will book tickets for all excursions. A great...

Thank Loretta L
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thank you Loretta for your review and really enjoyed your company and wish you all the best for the rest of your travels and hope to see you again

Greater Perth, Australia
Reviewed 23 October 2016 via mobile

What a sensational week staying at the Jack & Newell Cairns Holiday Apartments. Your hosts - Mark, Rata and Georgia are quality people who help make your stay a memorable experience. We attended a conference at the Cairns Convention Centre for three days and it was a convenient 5 minute walk from Jack&Newell's. They even had umbrellas in the foyer...

Thank PerOzBoris
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Many Thanks to you Sharna and Per, and your parents were great guests here at Jack and Newell and we are so pleased you enjoyed your stay and hope to see you again.We really appreciate your encouraging comments and feedback.

583 photos of this hotel

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  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our 17 Self Contained Spacious Apartments contain,full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this very secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and an outdoor pool. ... more   less 

Additional Information about Jack & Newell Cairns Holiday Apartments

Address: 27 Wharf Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 13,739 - ₹ 21,591 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
Number of rooms: 17
Reservation Options:
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Hotel Style:
#2 Family Hotel in Cairns
#3 Romantic Hotel in Cairns
#7 Luxury Hotel in Cairns
#10 Business Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Jack & Newell Cairns Holiday Apartments staff and other travellers.
5 questions
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Questions? Get answers from Jack & Newell Cairns Holiday Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room with view”
 of 5 bubbles 183fays, 7 Nov 2016 | Read review
“Pay for the deluxe room for great views”
  • 3 Bedroom deluxe
  • 3 Bedroom deluxe, view to balcony
 of 5 bubbles 845joanned, 6 Nov 2016 | Read review
“Seaviews with balcony well worth it.”
 of 5 bubbles BernieMatheson, 19 Oct 2016 | Read review
“Ask for ocean / river views.”
 of 5 bubbles lockewright1, 19 Oct 2016 | Read review
“Waterfront, high floors, excellent views”
 of 5 bubbles MarieB698, 14 Oct 2016 | Read review
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