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Reef Encounter

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Reef Encounter
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711 Reviews from our TripAdvisor Community

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Showing 684: English reviews
San Francisco, California
1 review
Reviewed 2 days ago NEW

My husband and I had an AWESOME 2 days on the GBR with Reef Encounter. We were traveling for our honeymoon and were excited to get a chance to relax with folks from around the world. The staff were incredibly friendly and professional, while remaining true to who they are. Erica brought a lot of energy and fun to the... More 

Helpful?
Thank Samantha S
2 reviews
Reviewed 4 days ago NEW

I went on Reef Encounter for a 1-night stay thinking I would mostly snorkel and enjoy time on the ocean and reef. I had no experience snorkeling or diving, was not PADI or open-water certified, had never even gone swimming in the ocean before! My friend and I didn't do much thinking about whether we wanted to dive, but as... More 

Helpful?
Thank Samarth B
2 reviews
Reviewed 6 days ago NEW via mobile

Amazing staff, spacious and clean rooms, amazing service, loved it will come back! Well done to Reef encounter for running such a great business! The food was also good and had hot running water, the staff were efficient and prompt

Helpful?
Thank Jessica N
Woodside, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW

We spent 2 days and 1 night on the Reef Encounter. Service was excellent, food was good. We had a dedicated dive master (Daniel) who was top notch in service both in and out of water. Diving was very good... each dive we saw new sea life. Sharks on each dive. Staff is very safety conscientious and alert at all... More 

Helpful?
1 Thank Kholorz
2 reviews
Reviewed 1 week ago

This trip is worth every penny! The food was fantastic and fresh. The crew was cheerful, helpful, and made this stay a great experience! Jenny was a sweetheart, just to name one. I would go back in a heartbeat. Loved it!

Helpful?
Thank Anja Z
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We stayed one night and wished we could have stayed longer. The staff were top notch and extremely helpful. Diving was beautiful, accommodations were very comfortable and the food was fantastic! We weren't sure what to expect when we got there, but everything exceeded our expectations.

Helpful?
Thank Michelle B
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We booked this based on trip advisor reviews and it lived up to expectations and exceeded then in some areas. The cabins were more spacious although a bit noisy and the food particularly good. I chose Reef encounter as they offered guided dives, which with the strong currents was the safer option and also ensured we saw as much as... More 

Helpful?
Thank Jon G
Management response:

Hi Jon, We appreciate you took the time to leave Reef Encounter a review. Great to read we lived up to your expectations and exceeded. All day everyday all crew works very hard to make sure all customers have the best experience. We appreciate your feedback about our guides and have spoken to the operations manager on board. The currents... More 

1 review
Reviewed 1 week ago

This live abroad was great. The staff went above and beyond to ensure that we had a great time. The chef and food was very good. Snorkeling at dawn was amazing and can't be experienced on a day trip! I would strongly recommend this tour!

Helpful?
Thank Coreen D
Management response:

Hi Coreen, We appreciate you took the time to leave Reef Encounter a great review. Our staff is like family and everyone works very hard to make all customers feel welcome on board. Getting such feedback is great and we will pass it on to the rest of the crew on board. Snorkelling at dawn is definitely something beautiful and... More 

Windermere, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I came to the Great Barrier Reef with 3 other friends and stayed 1 night 2 days on the dive boat. It was incredible! The crew and staff was amazing and the accommodations were fantastic. I would go back in a heart beat and stay longer next time. Highly recommend!

Helpful?
1 Thank Seitz-1124
Management response:

Hi Seitz, We appreciate you took the time to leave Reef Encounter a great review. And we are very happy to read that you and your friends had such a great time! We love taking people into our backyard and share our passion about The Great Barrier Reef. We look forward to see you back on board soon! All the... More 

Sydney, Australia
Level Contributor
5 reviews
Reviewed 1 week ago

Room on board was tidy and clean, en-suite was small as I expected but adequate and private, staff were polite, helpful and informative. Captain Rob was a wealth of knowledge. Food on board was plentiful and delicious, thanks Todd and then Jessy. The dive crew were exceptional, professional, educational and strict as required, thanks to Mikey for keeping track in... More 

Helpful?
Thank stuartTLowe
Management response:

Hi Stuart, We appreciate you took the time to leave Reef Encounter a great review. We love taking people into our backyard and share our passion about The Great Barrier Reef. Reef Encounter has a great reputation and everyday all crew members work very hard to keep it that way. Receiving customer reviews is very motivating for us. We will... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Breakfast
Official Description (provided by the hotel)
Reef Encounter,Great Barrier Reef, Cairns Liveaboard is Australia’s Great Barrier Reef’s floating luxury boutique hotel. Spend one night or several nights on one of the Natural Wonders of the World. Transfers departing from Cairns, Queensland daily, offering guests a unique opportunity to enjoy the ultimate reef experience. Enjoy the sunsets, relax, snorkel or scuba dive the crystal clear blue waters. ... more   less 

Additional Information about Reef Encounter

Address: 100 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 28,786 - ₹ 45,937 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reef Encounter 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Reef Encounter Hotel Great Barrier Reef
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Questions & Answers

Here's what travellers have asked, with answers from Reef Encounter staff and other travellers.
6 questions
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Questions? Get answers from Reef Encounter staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are good”
 of 5 bubbles coreend570, 25 Nov 2016 | Read review
“all rooms had windows so no better than any other”
 of 5 bubbles stuartTLowe, 24 Nov 2016 | Read review
“Take sea sickness tablets before boarding if it is windy, and bring some with you.”
 of 5 bubbles 969peterm, 21 Nov 2016 | Read review
“All the rooms are good, great views of the ocean.”
 of 5 bubbles sport6666, 12 Nov 2016 | Read review
“Double room was really spacious and comfortable mattress!”
 of 5 bubbles , 5 Nov 2016 | Read review
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