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Oaks Charlotte Towers

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619 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Mandurah, Australia
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

A really. Comfortable place to stay in central Brisbane with a great view across the City. The apartment had all the facilities required in an apartment including a kitchen, washing machine and lounge. The apartment had great access to the City within walking distance as well as restaurants. A lovely place to stay.

Helpful?
Thank Lesley0906
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Lesley0906 Thank you for reviewing your experience of Oaks Charlotte Towers. It is great to hear you enjoyed the apartments and we hope it catered to all your needs. Being centrally located there is serval restaurants and bars all within walking distance from our hotel. Thank you again for taking your time to review Oaks Charlotte Towers and we... More 

Canberra, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

This is a completely self contained apartment. It has everything you could need to live for an extended stay including full kitchen and laundry. I stayed one night and it was very comfortable. I had no need to avail myself of all the appliances on offer, however there is much to say about stretching out on a sofa and watching... More 

Helpful?
1 Thank mdscott76
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear mdscott76 Thank you for taking the time to share your Oaks Charlotte Towers experience with us. It is great to hear that you have enjoyed your time away and have found the apartment suitable for your needs. We are lucky to be situated so close to Queen Street Mall and hope that you were able to take advantage of... More 

1 review
Reviewed 1 week ago

Like other travellers we had read reviews and were reserving our judgement. Well, from the moment we walked into the property we were treated like royalty. The service was exceptional (thanks Shana). We got to our room and were more than happy. It was modern, comfortable and the view from the 38th floor breathtaking. We then had a requirement (ours,... More 

Helpful?
Thank Damo N T
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Damo N T Thank you for taking the time to provide your review following your stay with us. It is really appreciated. I am delighted to read of your enjoyable experience with us and it is great to read that Shana and Kyle have assisted you throughout your stay. We are very lucky to be situated in such a... More 

Wellington, New Zealand
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

stayed here for 2 nights and really enjoyed it! the apartmwnt itself was great, had everything we needed! only thing that was dissapointing was the door to the bedroom got stuck while trying to open, had to give it big pull! other than that everything was good! the pools were great and friendly reception staff to help us out when... More 

Helpful?
Thank laurajclark
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear laurajdark, Thank you for choosing Oaks Charlotte Towers! We are pleased to hear that you enjoyed your stay with us. I do apologise about the door being stuck in one of your bedrooms, we will attend to this issue so that it doesn’t occur again. We are very lucky to have two pools in our building and to be... More 

Innisfail, Queensland, Australia
2 reviews
Reviewed 1 week ago via mobile

Our room was great, view was awesome, clean and neat. Beds were not only comfortable and quite luxurious. Staff were amazing, friendly and helpful. The location for us was wonderful as it was close to our venue and central to everything. I would definitely book here again.

Helpful?
Thank Toni-maree J
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Toni-maree J, Thank you for taking your time to review your stay at Oaks Charlotte Towers. I am glad to hear you enjoyed our central location in the heart of the Brisbane CBD close to the Queen Street Mall and a range of restaurants and bars. Your comments on the staff are wonderful to read and have been passed... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We had an issue with our room when we arrived as the aircon was locked on 27 degrees but the staff were so great in having someone to look at the issue right away. When the aircon couldn't be fixed they were very generous to move us to a new room, allowing us to have a very late check out... More 

Helpful?
Thank StephSomerville
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear StephSomerville, Thank you for taking your time to review Oaks Charlotte Towers. I do apologise for the issues you encountered during your stay and it is wonderful to hear that our staff assisted you in a timely manner. Thank you again for taking your time to review Oaks Charlotte Towers and we do hope to welcome you back in... More 

Bendigo, Australia
Level Contributor
252 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 2 weeks ago

The welcome was easy, helpful and professional (thanks Sam) and the room with a kitchenette, laundry and separate bedroom was clean, modern, well furnished and it cooled down quickly. A good size shower and great water pressure added to the good news. I did like the idea of the glassed in balcony too. Easy to sit out and listen to... More 

Helpful?
Thank Rakehoe
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Rakehoe, Thank you for taking your time to review your stay at Oaks Charlotte Towers. It is wonderful to hear that you had a professional and helpful welcome and your comments in regards to Sam have been passed on to him. It is pleasing to hear you enjoyed the spacious apartments and they catered to all your needs. Thank... More 

Brisbane Australia
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

Our one bedroom apartment, on the 36th floor, was what we needed for our overnight stay :) The lounge room with desk, chair, large TV, comfortable sofa was good. Table/chairs for dining inside and a balcony with table/chairs for outside dining and enjoying the river/city views. Kitchen quite adequate - stove, large frig, bench, microwave and all the necessary equipment... More 

Helpful?
Thank Terry M
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Terry M, Thank you for taking your time to review your stay at Oaks Charlotte Towers. It is wonderful to hear you found our apartments to be spacious, clean and accommodating. I have also passed on your comments to our housekeeping department who were delighted to hear of your review. We do have two car parks in the building... More 

Ireland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

I stayed for two night and enjoyed the accommodation. Charlotte towers are central and everything in Brisbane CBD is within walking distance. Staff were friendly and the accommodation was clean and modern. Only downside was the height we were up.. but i'm but brilliant with heights so I just avoided the balcony.

Helpful?
Thank Loves_2_listen
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Loves_2_listen, Thank you for taking your time to review your stay at Oaks Charlotte Towers. It is wonderful to hear you enjoyed your stay with us and took advantage of our central location in the Brisbane CBD. We are close to a range of restaurants and bars and a short walk from the Botanic Gardens. I am glad your... More 

Melbourne, Australia
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

I stayed at Charlotte Towers, with my grandson, as a last minute booking when we missed a flight. Staff were very welcoming and helpful. They changed a king bed into singles at last minute and were very happy to find additional kitchen equipment that I needed. The unit was on the 25th floor, the lift was fine, it was spacious... More 

Helpful?
Thank Kathy2051
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Kathy2051, Thank you for taking your time to review your stay at Oaks Charlotte Towers. Wow! What a wonderful review to read. It is great to hear that you found our staff to be welcoming and assisting with all your needs. We take pride in our customer service and it is especially pleasing when we read reviews like yours.... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 

Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: ₹ 6,443 - ₹ 11,995 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#49 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Charlotte Towers staff and other travellers.
6 questions
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Questions? Get answers from Oaks Charlotte Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is a tower. I had the 19th floor and it had great views, but there are at least twenty floors more than that.”
 of 5 bubbles mdscott76, 23 Nov 2016 | Read review
“We were on the 36th floor and could hear some traffic (city) noise from the street below BUT not enough to concern us.”
 of 5 bubbles Dogsab, 12 Nov 2016 | Read review
“I always like a high room for the quiet and the view.”
 of 5 bubbles williamsR6520PH, 10 Nov 2016 | Read review
“Good views from the higher levels - balcony more enjoyable.”
 of 5 bubbles decline421, 10 Nov 2016 | Read review
“Beautiful views of the city”
 of 5 bubbles shikarnin, 31 Oct 2016 | Read review
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