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    Oaks Charlotte Towers

    128 Charlotte St, Brisbane, Queensland 4000, Australia
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    1/1/2018 2/1/2018
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    US$ 205
    US$ 166
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    Traveller (235)
    Room & Suite (106)
    Dining (11)
    Overview
    • Excellent31%
    • Very good40%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “indoor lap pool” (12 reviews)
    “great location” (149 reviews)
    Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (979)
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    1 - 5 of 956 reviews

    Reviewed 3 days ago

    This apartment was lovely and clean with a great self contained little modern kitchen. The bed was like sleeping on a cloud with a super soft pillow topper. Another bonus was the little balcony overlooking nice views to the river, something you don’t get with...More

    Review collected in partnership with this hotel
    Thank tomhK4717NZ
    Reviewed 5 days ago

    Refer to first page. It took three complaints to reception to action no hot water in my apartment over three different times before being given another room. Cold showers to two days is not acceptable from a premium hotel chain.More

    Review collected in partnership with this hotel
    Thank murrayt875
    Response from Brooke W, Front Office Manager at Oaks Charlotte TowersResponded 4 days ago

    Dear murrayt875, Thank you for your review. We do apologise for the inconvenience you experienced regarding the hot water. Please be assured we will be investigating why this issue was not corrected when first raised. Again we do apologise for this and hope you choose...More

    Reviewed 5 days ago

    The oaks has a great location to reach all areas of the city center within a 10-15 min walk. I was in a 2 bedroom apt, good space, nice and clean but if you want to catch the sun from your terrace you'll need to...More

    Review collected in partnership with this hotel
    Thank Norway77
    Response from Brooke W, Front Office Manager at Oaks Charlotte TowersResponded 4 days ago

    Dear Norway77, Thank you for reviewing Oaks Charlotte Towers. It’s great to hear you enjoyed our central location and spacious, self-contained apartments. Unfortunately, our great location also means other buildings may block sunlight at certain times of the day. There are alternative ways to access...More

    Reviewed 5 days ago

    This room was unclean, smelly and the balcony had all the rubbish and spills from the upper flors. Truly disgusting. I hope management review their offer to skip daily cleaning for a cup of coffee as it is not a good ideaMore

    Review collected in partnership with this hotel
    Thank Colin M
    Response from Brooke W, Front Office Manager at Oaks Charlotte TowersResponded 4 days ago

    Dear Colin M, Thank you for your review. The issues you have experienced are certainly concerning and appropriate action has already been taken to ensure this will not happen again. We apologise for your experience, which does not reflect on the Oaks values. We hope...More

    Reviewed 6 days ago

    Stayed here a few times now, each time service is excellent, only issue this time was our room smelled of smoke when we arrived, however this was resolved after a phone call, also only one lift was working which frustrated a lot of people, but...More

    Review collected in partnership with this hotel
    Thank danielhC3043BY
    Response from Brooke W, Front Office Manager at Oaks Charlotte TowersResponded 5 days ago

    Dear danielhC304BY, Thank you for reviewing Oaks Charlotte Towers. It’s great to hear you enjoyed your stay. Located in the heart of Brisbane City, we are only a short walk from popular retail stores, restaurants and bars. We do apologise for the inconvenience you experienced...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$ 100 - US$ 210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Luxury Hotel in Brisbane
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 298
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Oaks Hotels and Resorts, Hotels.com, Ctrip TA, Booking.com, Expedia, Agoda, Travelocity, Hotwire, TripOnline SA, HotelQuickly and Cancelon so you can book your Oaks Charlotte Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Brisbane Region >
    • Brisbane
    • Also Known As
    • Oaks Charlotte Towers Hotel Brisbane
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    Traveller (235)
    Room & Suite (106)
    Dining (11)
    Pool & Beach (8)
    Hotel & Grounds (156)
    Bathroom (10)
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    Ask a question
    Questions & Answers
    Glenys L
    2 September 2017|
    Answer
    Response from Jarrad B | Property representative |
    Hi Glenys Thank you for your enquiry. Unfortunately our apartments are not designed for wheelchair access. Our corridors are however large enough to provide ease of access to and from the apartments.
    0
    Votes
    robbiesmumanddad
    16 August 2017|
    AnswerShow all 2 answers
    Response from Matt P | Property representative |
    Hi and thanks for your query. Yes, the corridors at Oaks Charlotte Towers (and also at Oaks Festival Towers) are much wider than those at Oaks Casino Towers. We hope you can stay with us again soon. Kind regards.
    1
    Vote
    828clarindal
    7 April 2017|
    AnswerShow all 10 answers
    Response from Brooke W | Property representative |
    Hi, Thank you for your enquiry. Once you have made a reservation, please call the Hotel directly to reserve a car park. If you do not pre-book parking we may not have spaces left when you arrive to check in. Car parking... More
    1
    Vote
    Room Tips
    "Ask for a view."
    Read review
    "Excellent for Brisbane CBD access,"
    Read review
    "Ask for the room with an open balcony as those have the best vista."
    Read review
    "Ask for high floor. You will not need to leavr thr hotel :)"
    Read review
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