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Emporium Hotel

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Emporium Hotel
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1,118 Reviews from our TripAdvisor Community

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Showing 1,103: English reviews
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Reviewed 5 days ago NEW

Amazing, Luxurious and Romantic, this is a great find in the heart of Fortitude Valley. It's close enough to the city centre but further enough to be interesting. The Hotel Staff we're very accommodating of our booking at the last minute, an additional night to an extended business trip. We highly recommend staying here!

Review collected in partnership with this hotel
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Helpful?
Thank alilau2017
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017

Well you do feel special, when you arrive out front of this hotel. We drove up and where greeted by a lovely concierge and valet and then shown into the stunning foyer. The staff on the front desk so warm and welcoming, prompt check-in. Once in the room did not disappoint. Plush furnishings, comfy bed and pillow. Quiet nights sleep...

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Thank 702rosemaryk
About Hotel's Favourite Review
Hong Kong, China
Reviewed 1 week ago via mobile

Having gone to Uni in Brisbane in another time - the Emporium has always been on my must stay hotel list. Overnight on way back to Hong Kong provided this opportunity. It's stylish and the concierge fellow was lovely. The lobby and room appear very stylish but in closer inspection the rooms show they are rather dated. They were ok....

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1Thank ThrillingMe
Tweed Heads, Australia
Reviewed 1 week ago via mobile

Family of three, 2 x adults and our son aged 11 in a king room (rollaway + $35) staying one night. Overall a comfortable stay in a well designed and fitted/furnished room with a decent sized bathroom. Large shower with good water pressure and abundant hot water and room size was adequate. Electrics, air con and TV all very good....

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Thank BSWAustralia
EmporiumManagement, Manager at Emporium Hotel, responded to this review

Dear BSWAustralia, Thank you for posting your feedback of the Emporium Hotel. We are pleased to read you and your family had a comfortable stay with us. We are particularly happy you mentioned the water pressure as this is something that is not often noted but can make a significant difference to your stay. We appreciate your feedback regarding the...

Sydney, Australia
Reviewed 1 week ago via mobile

A very easy stroll to Fortitude valley shops and down to the riverwalk for a morning walk. Small gym unfortunately but great sauna and pool - really enjoyed a workout., sauna, dip in the pool then a snack by the pool getting emails done. Its showing signs of wear which is completely to be expected and not in excess of...

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Thank Emc3
EmporiumManagement, Manager at Emporium Hotel, responded to this review

Dear Emc3, Thank you for taking the time to review the Emporium Hotel. Your workout, sauna, swim and snack sounds like a great way to spend the day! We are thrilled to hear you enjoyed your stay. Even better to hear that you will be back. We look forward to seeing you again. Regards, Emporium Hotel Management

Melbourne, Australia
Reviewed 2 weeks ago via mobile

We booked into the hotel for a 4 day break in a suite. Firstly upon arriving we basically were met by a receptionist who was effectively dismissive of us checking in. Looking down on us stated 'since you have booked a corner suit I will hold $800 on your card just in case!'. Unsure what2 females over the age of...

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Helpful?
Thank Jackie D
EmporiumManagement, Manager at Emporium Hotel, responded to this review

Dear Jackie D, We appreciate your feedback and thank you for review of the Emporium Hotel. We regret that you did not experience the level of customer service that the Emporium Hotel is renowned for, although we are pleased you had a good experience with the concierge team and enjoyed the location and eateries in the area. In regards to...

Sippy Downs, Australia
Reviewed 2 weeks ago via mobile

I loved this hotel. Beautiful foyer, lovely room, amazing spa bath in room. The pool let me down though. We booked here to enjoy a swim and it was way too cold. I feel like a hotel like this could afford to keep it heated. My only gripe!

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Helpful?
Thank lc3248
EmporiumManagement, Manager at Emporium Hotel, responded to this review

Dear Ic3248, Thank you for taking the time to leave a review. It is fantastic to read you loved the hotel and are glad you enjoyed the relaxing spa bath. We are happy to report that this week the maintenance team where able to get the pool heater working again, so on your next visit you will be able to...

Boca Raton, Florida
Reviewed 2 weeks ago

This hotel was everything all the reviews said it would be. Great Staff. Very helpful in all things and the concierge was great helping us make dinner reservations and with his suggestions for restaurants. Great Bar with a good selection of bar snacks. We could not ask for more in hotel. We were driving and they had valet parking into...

Review collected in partnership with this hotel
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Thank HANKYPANKY
EmporiumManagement, Manager at Emporium Hotel, responded to this review

Dear HANKYPANKY, Thank you for your review of Emporium Hotel. We are thrilled to hear we lived up to your expectations. We have a very talented concierge team, two of whom are members of the international Les Clef d’or association, and your recognition of their efforts is much appreciated. We look forward to welcoming you next time you are in...

Gold Coast
Reviewed 2 weeks ago

This is a nice hotel....I stayed in the king spa suite...I wouldn't exactly call it a suite, per se. but it is a very nice room. I was disappointed not to have a balcony like I saw in the pics. I was hoping for chairs and a table to sit on and take in some fresh air. All I got...

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Helpful?
Thank dazgm
EmporiumManagement, Manager at Emporium Hotel, responded to this review

Dear dazgm, We appreciate you providing such a thorough review of your stay at Emporium Hotel. We are glad to read you were impressed by the rooms and the interactions you had with the staff. We strive to provide ‘exquisite’ customer service to all of our guests, so it is fantastic to hear our staff were able to deliver on...

Reviewed 2 weeks ago via mobile

The king sized bed was very comfy, but no more so than the Novotel, where we usually stay; not worth the extra $100. Also: car parking. There is valet parking at the hotel for $45. Before we arrived, I asked if there was any other option nearby. The hotel said, and I quote "Unfortunately there isn’t too many options for...

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Helpful?
Thank sandier1965
EmporiumManagement, Manager at Emporium Hotel, responded to this review

Dear sandier1965, Thank you for taking the time to share your experience at the Emporium. We are verry happy to read that you found our beds comfortable. The Emporium hotel offers valet parking for all our guests at a charge. There are other on street self parking options nearby. This is not recommended for over night parking by the hotel...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The award-winning Emporium Hotel is Brisbane’s leading boutique property presenting a tangible vision of contemporary elegance and highly personalised service. The hotel has 102 studio suites, rooftop lap pool, sauna, gymnasium, Conference Centre, Cocktail Bar and Belle Epoque Patisserie. All rooms at Emporium Hotel Brisbane feature a state-of-the-art entertainment system, Bose stereo system, movies-on-demand and 10 free cable TV channels. Guests will find a marble kitchenette and private laundry facilities in every suite. Each private bathroom has a glass-enclosed marble shower with luxury Molton Brown or Etro toiletries. Some suites include a spa bath. The hotel is located in the heart of Brisbane’s Emporium precinct in Fortitude Valley –a haven for lovers of fashion and food – the Emporium is just minutes from Brisbane's city centre and chic Valley nightlife. ... more   less 

Additional Information about Emporium Hotel

Address: 1000 Ann St | Fortitude Valley, Brisbane, Queensland 4006, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: ₹ 9,439 - ₹ 16,117 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Emporium Hotel 5*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Brisbane
#3 Romantic Hotel in Brisbane
#4 Business Hotel in Brisbane
#11 Family Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Emporium Hotel staff and other travellers.
10 questions
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Brisbane
10 months ago
Brisbane
10 months ago
Kent
1 month ago
1 month ago

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Questions? Get answers from Emporium Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room would be great”
brendaramsayaus, 12 Apr 2017 | Read review
“Corner suite on south side”
beescreek, 10 Apr 2017 | Read review
“Get a King suite”
seawolfau, 7 Apr 2017 | Read review
“you might do a good deal directly with the hotel..”
gmegga, 5 Apr 2017 | Read review
“Room 502. Great room but air con clicked on and off noisily all through the night...”
FaithG587, 29 Mar 2017 | Read review
5 of 5