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Quay West Suites Brisbane

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#51 of 166 Hotels in Brisbane
Certificate of Excellence
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506 Reviews from our TripAdvisor Community

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There are newer reviews for Quay West Suites Brisbane
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Showing 497: English reviews
Noosa, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2014

We felt very welcomed on arrival and the service at check in was exceptional, as was the service to the end of our stay. The room was well appointed and spacious and had everything we needed. The hotel had a really nice feel and we enjoyed the open and peaceful view over the Botanical Gardens. If anything could be improved,... More 

Helpful?
1 Thank Ally R
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Hi Ally, Thank you for your kind words, particularly those highlighting the 'feel' of our hotel. We have a continued focus on bringing a unique warmth to our hotel which utilises our unique apartment product to create a home-like atmosphere throughout the entire property. I will be sure to share your praise of our service culture with the team also.... More 

Brisbane
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 August 2014

My recent stay at Quat West felt like going home, well appointed apartment with full kitchen, great size, comfortable bed and well appointed bathroom, the staff were courteous and event when my internet didn't work someone came up to fix it immediately and put me in touch with the internet provider to fully rectify the issue. Also a great hotel... More 

Helpful?
Thank BoutiqueVoyage
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear BoutiqueVoyage, We sincerely appreciate you taking the time to share your Quay West experience, specifically highlighting the warmth you enjoyed. Our team have worked tirelessly to create a special home for guests and residents alike and we greatly value your recommendation. Thank you for being a part of the Quay West tradition - we look forward to having the... More 

Hartlepool, United Kingdom
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 22 August 2014

With most hotels there is usually a negative even if small which can be counteracted by a positive attribute to give a balanced review. Here there were no negatives, One bedroom apartment with full kitchen and laundry room. In city centre close to shops, bars, restaurants and South Bank Lagoon with a balcony overlooking the Botanical gardens. Service from all... More 

Helpful?
1 Thank colin r
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear Colin, It is such a high compliment that we were able to provide a faultless experience on your recent stay. We continually aim to impress each and every guest through our unique warm service and it is comforting to know that this, combined with your wonderful apartments, exceeded your expectations. Thank you for being a part of the Quay... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2014 via mobile

This hotel is so beautiful! We pulled into the driveway and had our car valet parked (only $25, which is CHEAP parking in Brisbane), the reception was quick, efficient and friendly. The room was gorgeous and meticulous. A generous kitchen, the most fully stoked mini bar I've ever seen! The view from the balcony overlooked the botanical gardens which made... More 

Helpful?
Thank Lovemcb007
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear Lovemcb007, We are very proud of the small details we have focussed on providing to our guests, such as a reduced car parking rate and unique (healthy!) minibar options - it is genuinely appreciated when these small touches make an impact on our guests' stay. We hope you were able to enjoy the hand-made ice creams in the freezer... More 

Saint Paul, Minnesota
Level Contributor
59 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 August 2014

This was not just a suite but a complete apartment with laundry, kitchen, etc. A balcony overlooked the botanical gardens and the QUT campus. It was a comfortable and convenient place to stay. Given the side, it would have made more sense had I been traveling with the whole family. The hotel does not have wi-fi but only cords.

Helpful?
Thank Thaddeus P
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear Thaddeus, Warm greetings from Brisbane, Australia! We thank you for taking the time to share your Quay West experience and trust you made it home safe & sound. We are delighted you enjoyed the unique apartment space we are able to provide and hope you are able to take advantage of this with your family on your next visit.... More 

Brisbane, Australia
Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 August 2014

This hotel is straight across the road from the very beautiful Botanic Gardens and just 5 mins walk to the Casino and just a few mins more to CBD. The only fault as far as I am concerned was the parking fees were a bit high costing a extra $35 a night. But in all a top Hotel.

Helpful?
1 Thank Mark P
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear Mark P, Thank you for your kind words following your stay. We are pleased that you were able to take advantage of our unique location overlooking the Botanic Gardens and a short walk from all that Brisbane has to offer. We look forward to seeing you again soon. Regards Mat - Hotel Manager More 

Bundaberg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2014

We stayed a weekend at Quay West overlooking the Botanic Gardens in Brisbane. Great value for fully equipped small apartment, with full hotel services available. Walking distance to city, Southbank and Eagle St. Pier.

Helpful?
Thank Cora Z
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear Cora, We are delighted that we were able to make your weekend away and enjoyable experience. We are certainly in an enviable location, with so many of Brisbane's great attractions right on our doorstep! We look forward to making your next time away a memorable one also!. Regards Mat - Hotel Manager More 

Caloundra, Australia
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 July 2014

We booked this hotel for one night, via the mystery hotel on wotif. It represented great value. Our room was lovely, a roomy one bedroom apartment, with large bathroom with bath, separate lounge, large quality TV's in both the bedroom and the lounge, full laundry and kitchen with a well stocked mini bar. There were beautiful views over the botanical... More 

Helpful?
Thank Amandaj81
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear Cora, We are delighted that we were able to make your weekend away and enjoyable experience. We are certainly in an enviable location, with so many of Brisbane's great attractions right on our doorstep! We look forward to making your next time away a memorable one also!. Regards Mat - Hotel Manager More 

Brisbane, Australia
Level Contributor
3 reviews
Reviewed 17 July 2014

Our second stay at Quay West. Rooms are good size and well appointed and big plus was the extremely comfortable bed. Room service and restaurant have a good selection of nice dishes at reasonable prices. The hotel is well positioned near to all city center venues yet has nice views to the botanic gardens and river. The staff were polite,... More 

Helpful?
Thank John W
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear John W, It is always a pleasure to receive such positive feedback from a return guest - thank you for taking the time to share the highlights of your stay with the online community. We look forward to seeing you for a third time soon. Regards Mat - Hotel Manager More 

Sunshine Coast, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 July 2014

This was our second visit to this enticing hotel. The staff in all areas are very accommodating to ensure one has a most enjoyable stay. The rooms are large and comfortable. Pleasant and homely atmosphere.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 245particular
Mat F, General Manager at Quay West Suites Brisbane, responded to this review

Dear 245particular, One of the greatest compliments a guest can make is to return, and we are sincerely grateful for your recognition of our homely atmosphere. We certainly value the input of frequent guests and look forward to seeing you again soon. Thank you for being a part of the Quay West tradition. Regards Mat - Hotel Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
McMahons Restaurant
McMahons Restaurant
Cuisines: Australian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. ... more   less 

Additional Information about Quay West Suites Brisbane

Address: 132 Alice St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: ₹ 9,713 - ₹ 19,477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Brisbane 5*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Hotels.com, Booking.com, Travelocity, HotelTravel.com, ACCOR and Agoda so you can book your Quay West Suites Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Brisbane Hotel Brisbane
Quay West Hotel Brisbane
Quay West Brisbane
Hotel Style:
#25 Romantic Hotel in Brisbane
#28 Family Hotel in Brisbane
#30 Business Hotel in Brisbane
#46 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Brisbane staff and other travellers.
3 questions
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over a year ago
Perth, Australia
1 month ago
Brisbane, Australia
over a year ago

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Questions? Get answers from Quay West Suites Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is construction work happening around the building”
 of 5 bubbles hhunt88, 21 Nov 2016 | Read review
“Best views on higher floors”
 of 5 bubbles H117HFrichardt, 16 Nov 2016 | Read review
“Great Views, Large apartments with full kitchen friendly staff”
 of 5 bubbles nettibyrnes, 29 Oct 2016 | Read review
“we stayed on level 11 if think which was quite. the one bedroom suite was cool and comfortable.”
 of 5 bubbles ChrisC411, 12 Oct 2016 | Read review
“Wifi free if Accor member”
 of 5 bubbles 250suec, 6 Sep 2016 | Read review
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