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The Sebel Quay West Brisbane

132 Alice St, Brisbane, Queensland 4000 Australia
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About
Location
Cleanliness
Service
Value
A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property.
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Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair Access
Business Centre with Internet Access
Bar/Lounge
Pool
Spa
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Public Wifi
Concierge
Banquet Room
Multilingual Staff
Babysitting
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Minibar
Family Rooms
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Reviews & more
579Reviews
589Photos
5Q+A
100Room tips
Traveller rating
  • 248
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  • 33
  • 18
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  • English
Show reviews that mention
This hotel was our first two night stay on our 3 week leg of Australia. We picked this as we knew we were going to be recovering from jet leg. It turned out to be a nice apartment room - washing machine, dryer, iron, lovely terrace looking over the botanical gardens,
I would say
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Excellent location in front of the Botanical gardens, away from the hustle and bustle. Rooms are large, styled simply and quiet. The views into the Botanical gardens in the morning is a sight for morning sleepy eyes. My check in was less than ideal with the staff asking if I was
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Response from QWSB_GM, Operations Manager at The Sebel Quay West Brisbane
Responded 25 Oct 2018
Dear Gerald TC L, Thank you for choosing to stay with us at The Sebel Quay West Brisbane. It is fantastic to hear that our location suited your needs and that you got to enjoy the wonderful views of the Brisbane Botanical Gardens during your stay. It is also great to hear that our spacious and simple apartments suited your needs. We are however sorry to hear of your check-in experience and apologise that our team could not find your reservation. Thank you for sharing your feedback and we hope to welcome you back to The Sebel Quay West Brisbane in the near future. Kind Regards, Jessica James Operations Manager
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Well this is a top location. Views over the river and park are the best self contained rooms.

Close to Egal Street food places and close to the shopping mall. Close to the ferries to get a different view hop on one, you will love it.

See pics of our view over the park.
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We stayed here for one night on the way back from the Sunshine Coast. An excellent location right in the heart of Brisbane. Only let down by a truly bizarre parking system - I do understand that this is out of the hands of the hotel itself. Our room was a little dated, but had
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Response from QWSB_GM, Operations Manager at The Sebel Quay West Brisbane
Responded 14 Oct 2018
Dear Ros-Sunny, Thank you for choosing to stay with us at The Sebel Quay West Brisbane. It is fantastic to hear that our location suited your needs and that your room had everything that you needed. We are however sorry to hear that you found our car parking complicated. We can confirm that we do provide complimentary Wi-Fi for all AccorHotels Le Club members, our loyalty program is free to join and has a number of fantastic benefits. I apologise if this was not offered to you on check-in. Thank you for sharing your feedback and we hope to welcome you back in the near future. Kind Regards, Jessica James Operations Manager
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Whilst we were only in Brisbane for the day, this place was hugely disappointing compared to what we had already witnessed and stayed in. It seems that there is only one person who pretty much runs the show. He was a receptionist, room service and pool service etc - it was pretty
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Response from QWSB_GM, Operations Manager at The Sebel Quay West Brisbane
Responded 27 Sep 2018
Dear Valued Guest, Thank you for choosing to stay with us at the Sebel Quay West Brisbane and thank you for taking the time to share your feedback on your recent experience. We are very disappointed to hear that you found your recent stay average and that we did not meet your expectations. Your feedback is greatly appreciated and will be taken on board. Thank you again for sharing your feedback and we hope to get the opportunity to better serve you in the near future. Kind Regards, Jessica James Operations Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorThe Sebel Quay West Brisbane
The Two Bedroom Executive Apartment-Garden & River View-2102 at the Quay West Suites Brisbane
Professional photo exclusively commissioned by TripAdvisorThe Sebel Quay West Brisbane
The Two Bedroom Executive Apartment-Garden & River View-2102 at the Quay West Suites Brisbane
Professional photo exclusively commissioned by TripAdvisorThe Sebel Quay West Brisbane
The Two Bedroom Apartment-River View-1406 at the Quay West Suites Brisbane
Professional photo exclusively commissioned by TripAdvisorThe Sebel Quay West Brisbane
The Two Bedroom Apartment-River View-1406 at the Quay West Suites Brisbane
Professional photo exclusively commissioned by TripAdvisorThe Sebel Quay West Brisbane
The Three Bedroom Apartment-Garden & River View-2101 at the Quay West Suites Brisbane
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Could you advised the Front Desk check-in hours please. We anticipate checking in between 9:00 to 9:30pm. Thank you for any information you can provide.
This sounds like way past their working hours. So you better give them enough notice about your arrival to make sure the doors will not be locked and someone will be on duty to receive you.
0 votes
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Hi. Looking at this hotel as a possibility this November for a 3-night stay. Do the rooms include dryers? I've seen washers mentioned, but if no dryer, how would one get their clothing dried? Thanks.
There are dryers. But I never needed to use. The hotel is good location and right next to a beautiful botanical garden.. enjoy your stay
0 votes
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Is there a microwave in the kitchen? Thanks
There is a microwave in the kitchen as well as an oven. There is also a laundry and ironing facilities.
0 votes
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When was your last refurbishments on rooms?
Many of the suites have been renovated within the l;last year. Just ask for a room which has been renovated recently!!
0 votes
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is smoking allowed on the balconies?
Hi Karen M, Quay West Suites is a non smoking hotel and we don't encourage smoking on the balcony. We still hope you choose to stay with us. Kayte Staraj General Manager
1 vote
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"we were on a pretty high floor - with kids not a great idea - and its a long way up (Stating the obvious btw)"
"Book direct with hotel"
"difinilety a room facing the botanical gardens"
"Must ensure a Botanic Garden view - I suspect rooms on the other side might have a disappointing view."
"Views of the Botanic Gardens."
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PRICE RANGE
US$ 147 - US$ 203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay west suites brisbane hotel brisbanequay west hotel brisbanequay west brisbane
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
51
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