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The Sebel Quay West Brisbane

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Traveller (168)
Room & Suite (402)
Pool & Beach (50)
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Overview
  • Excellent44%
  • Very good35%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“botanical gardens”(157 reviews)
“alice street”(13 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Reviews (570)
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242
195
75
30
18
Show reviews that mention
All reviewsbotanical gardensalice streetparliament houselarge balconythe riverone bedroom apartmentfloor overlookingwasher and dryerhome away from homeacross the roadgood sizelaundry roomsouth bankvalet parkingbit datedfull kitchenlate check
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1 - 5 of 560 reviews
Reviewed 2 weeks ago

The apartment suites are a little tired in terms of their decor and general quality, but were exceedingly clean and comfortable. While, in general, I might give the property a 4/5 rating because of this, I'm giving it 5/5 because of the staff, especially as...More

Thank 2,093
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 2 weeks ago

Dear 2093, Thank you for choosing to stay with us at The Sebel Quay West Brisbane. We are thrilled to hear that you enjoyed your stay with us over Christmas. It is fantastic to hear that you found our staff friendly, kind, attentive and efficient....More

Reviewed 4 weeks ago via mobile

We have previously stayed at The Sebel Quay West & always enjoyed our stays . The hotel has basically only 15 apartments left as the rest of the building was sold off privately. This time we were running a conference at the hotel & stayed...More

Thank Ellemay
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 4 weeks ago

Dear Ellemay, We are thrilled to hear that you enjoyed your recent week stay with us. It is fantastic to hear that our location suited your needs and that you enjoyed the beautiful views of the Botanic Gardens and Brisbane River. It is also great...More

A TripAdvisor Member
12333
Reviewed 19 March 2018 via mobile

Staying here for a short business trip. Hotel has a very boutique feel to it with older architecture and lots of lovely art in the lobby. The hotel does ha e a nice outdoor pool deck and a small gym. The location is close to...More

Thank A TripAdvisor Member
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 5 weeks ago

Dear TripAdvisor Member, Thank you for sharing your feedback regarding your experience with us at The Sebel Quay Brisbane. We are thrilled to hear that you enjoyed our boutique property and that our location suited your needs. We hope to welcome you back for another...More

Reviewed 15 March 2018 via mobile

This outdated hotel has some of the rudest staff we’ve ever encountered. Lazy, unhelpful & rude. From the front desk to the management we were shocked on several occasions by the lack of basic politeness. (The only exception to this was Gary. Bless him!) The...More

Thank Frankiegoesroundtown
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 19 March 2018

Dear Frankiegoesroundtown, Thank you for sharing your feedback regarding your recent stay at The Sebel Quay West Brisbane. We are extremely disappointed to hear of your recent experience at your property. It is simply unacceptable that you received this level of service from any of...More

Reviewed 13 March 2018

We spent the last weekend at the Sebel Quay West in Brisbane. Our room was facing Brisbane Botanic Gardens. Really beautiful any time of day. Very green an lush. They illuminate it at night and it gives this beautiful hue at dawn and early hours...More

Thank Mona H
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 19 March 2018

Dear Mona H, We are thrilled to hear that you enjoyed your stay and that you were able to enjoy our beautiful views of the Botanic Gardens and the Brisbane River. It is great to hear that our fully contained apartment suited your needs and...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$ 144 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Brisbane
#25 Romantic Hotel in Brisbane
#30 Business Hotel in Brisbane
#51 Luxury Hotel in Brisbane
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 144 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Brisbane
#25 Romantic Hotel in Brisbane
#30 Business Hotel in Brisbane
#51 Luxury Hotel in Brisbane
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (168)
Room & Suite (402)
Pool & Beach (50)
Dining (33)
Amenities (25)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Edward M
25 April 2018|
AnswerShow all 2 answers
Response from Mona H | Reviewed this property |
This sounds like way past their working hours. So you better give them enough notice about your arrival to make sure the doors will not be locked and someone will be on duty to receive you.
0
Votes
chellers1968
15 February 2018|
AnswerShow all 3 answers
Response from Barb R | Reviewed this property |
There are dryers. But I never needed to use. The hotel is good location and right next to a beautiful botanical garden.. enjoy your stay
0
Votes
megmagsritchie
17 October 2016|
AnswerShow all 4 answers
Response from Vivienne E | Reviewed this property |
There is a microwave in the kitchen as well as an oven. There is also a laundry and ironing facilities.
0
Votes
Room Tips
"difinilety a room facing the botanical gardens"
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"Must ensure a Botanic Garden view - I suspect rooms on the other side might have a disappointing view."
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"Views of the Botanic Gardens."
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"We enjoyed an self contained apartment."
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