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Novotel Brisbane

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#36 of 161 Hotels in Brisbane
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Novotel Brisbane
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2,487 Reviews from our TripAdvisor Community

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Showing 2,410: English reviews
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Reviewed 2 days ago NEWvia mobile

Had a friend from out of town staying here. Met another friend in the bar while waiting. Staff were extremely accommodating - they happily kept our store bought food in the fridge & charged my mates phone while we were waiting for our friend to arrive amd checkin. The checkin process for said friend was quick & easy. Room was...

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Helpful?
Thank Loui505
Newcastle
Reviewed 4 days ago NEW

Friendly staff with easy check in and out, breakfast and dinner was great. Quick walk to the CBD, room and amenities are great. Booked through Accor group and the rates were amazing. Parking was easy.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank amandalms
Operations M, General Manager at Novotel Brisbane, responded to this review

Dear amandalms, We very much appreciate your comments regarding your stay at Novotel Brisbane and thank you for your special mention of our staff. We are delighted you enjoyed all aspects of your stay and we truly look forward to welcoming you back again soon. Sincerely, Kayte Staraj

Melbourne, Australia
Reviewed 5 days ago NEW

The good: We got a well priced package deal for $169.00 including overnight accommodation for 2 adults and 2 kids in a standard room with two double beds, car parking, late checkout and hotel buffet breakfast. The bad: The check in service was terrible. Standing at the check in area, obviously waiting to be served and with no one else...

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Helpful?
Thank JMTE
Operations M, General Manager at Novotel Brisbane, responded to this review

Dear JMTE, Thank you for taking the time to offer this detailed review of Novotel Brisbane. We are very sorry to hear that when staying on our family package, you encountered a so many issues. This is very unusual for Novotel Brisbane as the majority of the time we are highly commended for our hotel product, and for the service...

Reviewed 5 days ago NEWvia mobile

Clean and spacey rooms. Room service very good and fast. Breakfast amazing with choices even for demanding customers. Was amazed that there was even gluten free choice. I loved the gym area. Not that big but very cozy. I just wish prices were a bit cheaper.

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Helpful?
Thank Demi2
Operations M, General Manager at Novotel Brisbane, responded to this review

Dear Demi2, We very much appreciate your comments regarding your stay at Novotel Brisbane. We are delighted you enjoyed your stay and we truly look forward to welcoming you back again soon. Sincerely, Kayte Staraj

Darwin, Australia
Reviewed 6 days ago NEW

Novotel is super clean, staff are effortlessly efficient and helpful with no fuss. Very pleasant sitting on balcony and very private. The whole experience was relaxing and upmarket without being officious and overbearing. I heard several people complaining about added expense of parking. So this may be worth considering if you self drive.

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Helpful?
Thank pantha1313
Operations M, General Manager at Novotel Brisbane, responded to this review

Dear pantha1313, What a great review- thank you! It would seem we got it just right on this occasion, which we are delighted about. We look forward to welcoming you back again soon. Kind regards Kayte Staraj

Brisbane, Australia
Reviewed 1 week ago via mobile

Located on a ridge overlooking the city the hotel is a little bit out of the main part of town but not too far . Standard Novotel rooms well appointed good value for money. The cab drivers find it difficult to locate as it has a strange entrance.

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Helpful?
Thank Michael S
Operations M, General Manager at Novotel Brisbane, responded to this review

Dear Michael S, Thank you for your feedback and we are delighted that you enjoyed your stay at Novotel Brisbane. We acknowledge that our entrance can be a little tricky to get to due to the one way street, however with a GPS it is a little easier. We hope to welcome you back again soon. Kind regards Kayte Staraj

Reviewed 1 week ago via mobile

I was staying at Novotel hotel for a regional meeting. The room is nice and clean, typically Novotel's room design. The staff are friendly and very helpfull, provide detail information and assistance. Location also good, it is near to some parks and restaurants , you will not get difficulties to find it.

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Helpful?
Thank Agung C
Operations M, General Manager at Novotel Brisbane, responded to this review

Dear Agung C, We very much appreciate your comments regarding your stay at the Novotel Brisbane. We are delighted your regional meeting went well and that you enjoyed all aspects of your stay. See you again soon Agung C Sincerely, Kayte Staraj

Sydney, Australia
Reviewed 1 week ago via mobile

Great corporate hotel. Very modern and relaxing rooms. One of the most comfortable i have visited. Restaurant food is also great. Fantastic gym and pool. Staff were great. Check in was a bit long but the staff attitude made up for it. A short stroll to the central shopping centre. Highly recommended for a relaxing business trip.

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Thank rchow245
Operations M, General Manager at Novotel Brisbane, responded to this review

Dear rchow245, We very much appreciate your comments regarding your stay at Novotel Brisbane. We are delighted you enjoyed all aspects of your stay and we truly look forward to welcoming you back again soon. Sincerely, Kayte Staraj

Perth, Australia
Reviewed 1 week ago

We have stayed here a few times now as it's always great value to accommodate our family of 4 when visiting relatives over the festive season. In the 4 years since we have started staying the service and friendliness of the staff has continued to improve but sadly the building and public areas are looking a bit tired. I would...

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Helpful?
Thank madyogi
Operations M, General Manager at Novotel Brisbane, responded to this review

Dear madyogi, Thank you for taking the time to review your recent stay at Novotel Brisbane and it is great to hear that you appreciate the value that we offer families. We take on board your feedback relating to our public areas and breakfast offering and hope to welcome you back again soon. Kind regards Kayte Staraj

Townsville
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Thank christinatF2973PL
Operations M, General Manager at Novotel Brisbane, responded to this review

394 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Restaurant
The Restaurant
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Novotel Brisbane offers a preferred location within the city's business and shopping precincts. Novotel Brisbane boasts 296 well appointed guest rooms, a restaurant, lobby bar, cafe, outdoor pool, sauna, gymnasium, undercover parking, iMac computer station, in-room yoga channel and extensive conference facilities for up to 350 delegates. The professional, efficient staff and Novotel Brisbane's prime location make it the perfect choice while staying in Brisbane. ... more   less 

Additional Information about Novotel Brisbane

Address: 200 Creek St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: ₹ 6,569 - ₹ 11,262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brisbane 4*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Cheap Tickets, ACCOR, Travelocity and Priceline so you can book your Novotel Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Brisbane Hotel Brisbane
Brisbane Novotel
Accor Brisbane
Hotel Style:
#1 Green Hotel in Brisbane
#21 Family Hotel in Brisbane
#24 Business Hotel in Brisbane
#29 Romantic Hotel in Brisbane
#35 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Brisbane staff and other travellers.
11 questions
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Questions? Get answers from Novotel Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a premier room.”
 of 5 bubbles pantha1313, 20 Feb 2017 | Read review
“Join Le Club at no cost, has a couple of perks associated with it.”
 of 5 bubbles 30barryf, 1 Feb 2017 | Read review
“All rooms have sound proof windows”
 of 5 bubbles daviddO4947QW, 2 Jan 2017 | Read review
“higher floor”
 of 5 bubbles nangil2015, 25 Dec 2016 | Read review
“Worth paying extra for a room on the 13th or 14th floor.”
 of 5 bubbles RobM142, 19 Dec 2016 | Read review
5 of 5