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6/8/2017 7/8/2017
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    Hotel Jen Brisbane By Shangri-La

    159 Roma St, Brisbane, Queensland 4000, Australia
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 114
    US$ 101
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    US$ 114
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    US$ 114
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    Traveller (191)
    Room & Suite (240)
    Dining (43)
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    Overview
    • Excellent39%
    • Very good44%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “traders hotel” (55 reviews)
    “train station” (95 reviews)
    “holiday inn” (23 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Hotel Jen Brisbane By Shangri-La
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,055)
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    There are newer reviews for Hotel Jen Brisbane By Shangri-La
    See the most recent reviews

    21 - 25 of 1,028 reviews

    Reviewed 3 weeks ago

    Hotel Jen is centrally located next door to the Roma Street transit center from which you can catch the train to and from the airport. The breakfast buffet is excellent --- eggs and eggs "benny" and lots more to order as well as a full...More

    Thank 423JohnL
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 3 weeks ago

    Dear 423JohnL, Thank you for sharing your positive review with us during your recent stay at Hotel Jen Brisbane. These comments will only enhance the already smiling faces of the Hotel Jen team as they continue to offer that and deliver that “Jen” feeling. I...More

    Reviewed 4 weeks ago via mobile

    What a lovely surprise this hotel was! For the price we paid, I wasn't expecting too much, but the room was spacious and clean and located next door to Roma Street station, so everything was close by and accessible. All staff that we came in...More

    Thank Sheryl C
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 3 weeks ago

    Dear Sheryl C, What a fantastic review so thank you for taking the time to share your comments. I really appreciate your recognition of the staff and the service they provided along with your recommendation of our Hotel to others. We hope to welcome you...More

    Reviewed 4 weeks ago

    Stay 5 nights for business. Room was well presented with amble room to work and seperate table for meals. Couch also in room. Wifi was adequate with no drop outs. Coffee machine provided with 2 pods. Bathroom large with plenty of toiletries. Room service quick...More

    Thank Michael L
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 3 weeks ago

    Dear Michael, Thank you very much for taking the time to provide positive and valuable feedback on your stay. We have parking available for our guests which is operated by Secure parking and not the Hotel. As you mentioned we are able to offer our...More

    Reviewed 4 weeks ago

    this is the former traders hotel, refurbished and rebranded awhile ago. they have certainly done a decent job. the hotel is well located, connected to the roma st station which meant that the airport is just a short ride away (rain or shine) and access...More

    Thank cachecacher
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 4 weeks ago

    Dear cachecacher, Thank you for sharing your feedback with us. It gives us the opportunity to continually improve our service standards which was clearly lacking in our follow up process for your safe. I sincerely apologise for this. Also thank you for the positive comments...More

    Reviewed 4 weeks ago

    Our room, 1516, was lovely and very clean, not a scuff mark anywhere. We enjoyed the restaurant, interesting Asian menu and the baked ribs were amazing. Only had one night there, a Friday night, and the music was fantastic, a great start to a holiday.More

    Thank Kay Y
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 4 weeks ago

    Dear Kay Y, Thank you for sharing your positive review with us. I am glad you enjoyed the simple pleasures we have to offer through our facilities and services. It was great to read that you enjoyed our restaurant on level 2. I look forward...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 84 - US$ 188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Brisbane
    • #19 Romantic Hotel in Brisbane
    • #23 Business Hotel in Brisbane
    • #34 Luxury Hotel in Brisbane
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Orbitz, Hotels.com, Expedia, Booking.com, Cheap Tickets, Priceline, TripOnline SA, Travelocity, Cancelon, Hotwire, Evoline ltd, HotelQuickly and HRS so you can book your Hotel Jen Brisbane By Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Brisbane Region >
    • Brisbane
    • Also Known As
    • Holiday Inn Brisbane Hotel Brisbane ,
    • Brisbane Holiday Inn
    Add Photo Photos
    Traveller (191)
    Room & Suite (240)
    Dining (43)
    Hotel & Grounds (162)
    Bathroom (13)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
    Public
    289 reviews
    .25 km away
    Nest on Roma Street
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    .07 km away
    Guilty Rogue Public House
    239 reviews
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    Noodle & Donburi
    77 reviews
    .17 km away
    Nearby Attractions
    Roma Street Parkland
    2,248 reviews
    .46 km away
    Gallery of Modern Art
    1,747 reviews
    .54 km away
    City Hall
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    .41 km away
    Museum of Brisbane
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    .40 km away
    Ask a question
    Questions & Answers
    jehanne L
    30 June 2017|
    AnswerShow all 9 answers
    Response from stuart c | Reviewed this property |
    Yes, there are in room facilities to do this.
    2
    Votes
    annierocky
    21 May 2017|
    AnswerShow all 7 answers
    Response from ToTravelIsBrilliant | Reviewed this property |
    Sounds like there are different options, we had a good sized bathroom with a bath and a shower. Good advice from others to stated your requirements when you book.
    0
    Votes
    jehanne L
    17 May 2017|
    AnswerShow all 8 answers
    Response from Linda S | Reviewed this property |
    As the people previously said: it's either a short one-station hop on the train or a 15 min walk. You can choose to walk through the Queen St Mall and and over the Victoria bridge and you'll see QPAC on the other side of the... More
    1
    Vote
    Room Tips
    "Be prepared to to everything yourself."
    Read review
    "Avoid the higher front rooms (pub opposite can sometimes be noisy)"
    Read review
    "High rooms preferable city view"
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    "Ask for a room away from the trains. We had a river view and it was lovely."
    Read review
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