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iStay River City

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409 Reviews from our TripAdvisor Community

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Showing 401: English reviews
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Brisbane, Australia
Reviewed 1 week ago via mobile

Our group decided on a girls night away over the weekend and due to its location, choose iStay River City. The booking process was quite easy and the rate for a 2 bedroom apartment in the city was pretty awesome also! However, in saying that, our stay was pretty average. Check in staff were lovely but it felt like the...

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Helpful?
Thank Windust T
Hotel M, Manager at iStay River City, responded to this review

To Windust T, Thank you for taking the time to provide a review on your recent stay at iStay River City. I am glad to hear that you found the booking process to be easy and that you thought our front office team were lovely. It does sound like we forgot to provide some hotel information on arrival in an...

Cairns, Australia
Reviewed 2 weeks ago

Reasonably spacious room and large balcony overlooking city, okay fitness facilities, not brand new but up to date decor and fit out, some minor faults such as rust hole on steel frame door in bathroom obviously from over flow from the shower, but overall good price and great location with food coffee options all around.

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Helpful?
Thank Ian B
Hotel M, Manager at iStay River City, responded to this review

Dear Ian, Thank you for choosing to stay at iStay River City and for taking the time to provide a review on your recent stay. I am pleased to read you found the apartment was spacious and well priced. It's great to hear you enjoyed the large balcony with city views and you were able to make use of our...

Jervis Bay, Australia
Reviewed 4 weeks ago

We have stayed at this place many times during the past few years, it's location is good, near the botanical gardens and just a few blocks from wharfs and Queen st mall. The 2 bedroom apartment is spacious and modern, excellent balcony especially with the river view. Great coffee shops everywhere. The café on the corner is open 24hrs, 7...

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Helpful?
1Thank Glen B
Hotel M, Manager at iStay River City, responded to this review

Dear Glen, Thank you for choosing to stay at iStay River City and for taking the time to provide a review. I'm delighted to hear you stay with us frequently and that you find our apartments spacious and modern. As you have mentioned we do have a great location that is just a few minutes walk to the city's best...

Perth, Australia
Reviewed 5 weeks ago via mobile

Stayed one night, lovely apt, twin beds are only about half inch apart. They are pushed together to make King bed, if you are a couple this might not suit you. Request a queen bed. My only complaint otherwise very nice stay.

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Helpful?
Thank brendasing4
Hotel M, Manager at iStay River City, responded to this review

Dear Brenda, Thank you for choosing to stay at iStay River City and for taking the time to provide a review on your recent stay. We are very pleased to hear you had a very nice stay with us and enjoyed our great central location. The majority of our beds are King Splits which allows us to easily accommodate any...

Melbourne
Reviewed 21 February 2017 via mobile

An appointment at the Brisbane royal hospital made it necessary for a two night stay at this abode before we flew out and on our our way to Bali , in a nutshell 1/ spacious and quite elegant rooms with a terrace too , everything worked well , it was neat and tidy heaps of room compared to some hotels...

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Helpful?
1Thank Balilover2
Hotel M, Manager at iStay River City, responded to this review

Thank you for choosing to stay at iStay River City and taking the time to provide written feedback on your recent stay. It is pleasing to read you found the apartments were spacious, elegant and neat and tidy. At iStay River City we offer competitive rates and I am happy to hear the cost of staying for two nights was...

Dalby, Australia
Reviewed 18 February 2017

The actual parking area is hard to find and when you do park it is not handicap friendly with steps everywhere. When we checked in the receptionist must have come back from a Botox session as smiling was out of the question and her mannerisms reminded me of my old sergeant major. The rooms are warn out with paint off...

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Helpful?
Thank Peter B
Hotel M, Manager at iStay River City, responded to this review

Dear Peter, Thank you for choosing to stay at iStay River City and for taking the time to provide a review on your recent stay. It's pleasing to hear you found our location was nice and handy to Brisbane's great attractions. I do apologise that you did you not experience our usual great customer service upon check-in, this has been...

Withcott
Reviewed 11 February 2017 via mobile

We came for one night and found everything pretty good. The rooms are clean and fairly large. Only the lounge was air conditioned so we had to leave the bedroom door open for it to waft in. The price was pretty good so we did get good value for our money. The best part about it is the great location....

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Helpful?
3Thank johnjames3562
Hotel M, Manager at iStay River City, responded to this review

Dear John, Many thanks for taking the time to comment on your recent stay at IStay River City. We are delighted to hear that you enjoyed your stay with us and found the apartments clean, spacious and you were happy with the pricing. We are centrally located and are glad that you were able to enjoy this and found it...

Perth, Australia
Reviewed 24 January 2017

We have stayed at istay rivercity a few times. Excellent location, clean apartments and good service. Walking distance to restaurants, shops and the Mall. Clean amenities, BBQ area and pool. Parking available. Only negative is the waiting time for the lifts.

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Helpful?
1Thank Jean W
Hotel M, Manager at iStay River City, responded to this review

Dear Jean, Thank you for choosing to stay at iStay River City and for taking the time to provide a review on your most recent stay. I am delighted to hear you enjoy your time with us and find the apartments and facilities clean and have experienced our great customer service. As you have mentioned, we do have a convenient...

Reviewed 22 January 2017

The rooms were very clean and close to the CBD. On the first day of our 5 day stay one of the lifts broke down. That caused an absolute nightmare. We had to either take the stairs or wait for over half an hour for the lift. Apart from that we enjoyed our stay.

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Helpful?
Thank Donna W
Hotel M, Manager at iStay River City, responded to this review

Dear Donna, Thank you for choosing to stay at iStay River City and for taking the time to provide a review on your recent stay. It is pleasing to hear you found the apartment was very clean and that you enjoyed our convenient central location. Please accept our sincerest apologies for the inconvenience caused with regards to the lift. Although...

Rome, Italy
Reviewed 21 January 2017

I booked this very last minute and was able to get a 2 bedroom suite on the 25th floor. The room we looked at online had city views, however ours just looked straight into offices in the adjacent building. It did have a huge balcony though. The bathrooms are a little dated, but the rooms were quite modern and beds...

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Helpful?
Thank David D
Hotel M, Manager at iStay River City, responded to this review

Dear David, Thank you for choosing to stay at iStay River City and for taking the time to provide a review on your recent stay. It is pleasing to hear you enjoyed your stay with us and found the apartment modern, comfortable and spacious. Unfortunately being in the CBD we do have other buildings in close proximity, however, if you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
iStay River City overlooks the Botanic Gardens and the CBD, and offers centrally located Brisbane accommodation. Hotel apartments at iStay River City are known for their contemporary style, convenience and amazing views. With a selection of 1 and 2 bedroom apartments, each boasting full length windows, full kitchen and laundry amenities and balconies averaging 20m² to really take advantage of the views and alfresco lifestyle, iStay River City is the choice of discerning business and leisure travellers. To be able to bring you exceptionally low rates, iStay hotels offer a different and more flexible level of service. If you have chosen to stay at an "IStay" property, you will receive the best available unserviced rate. You will have the choice of cleaning service options, at an additional cost upon check in at your Hotel. If your length of stay is for more than 7 nights you will receive a complimentary full cleaning service in the middle of your stay. If you are staying more than 12 days you will receive this service every 7 days. Amenities included in iStay properties: Tea/Coffee Starter Pack, Bath Towels, Bath Mat, Soap, as well as Kitchen consumables (Tea Towel, Cleaning Cloth, Dishwashing Liquid and Powder). Amenities not included in iStay properties: Hand Towel, Face Washer, Shampoo/Conditioner/Body Lotion, Laundry Powder, Scourer and Tissues. ... more   less 

Additional Information about iStay River City

Address: 79 Albert St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: ₹ 5,215 - ₹ 9,648 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — iStay River City 4.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Cheap Tickets and Priceline so you can book your iStay River City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Istay River City Hotel Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from iStay River City staff and other travellers.
6 questions
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Questions? Get answers from iStay River City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher rooms have better outlooks above other buildings”
 of 5 bubbles IanB973, 15 Mar 2017 | Read review
“The river view apartments are good if you'd like a view”
 of 5 bubbles 762glenb, 1 Mar 2017 | Read review
“I think all rooms have a view to the surrounding city and river.”
 of 5 bubbles jeanw536, 23 Jan 2017 | Read review
“Request a room further up the building to ensure the hustle and bustle of the city on Friday night and Saturday night does not wake you”
  • Bed backboard pulled off the wall
  • Table top with black looking mould
  • Dented lift doors
  • Chair legs damaged
  • Acid washed fridge
  • Acid washed dishwasher
  • Marks on the door
  • Entry to room
 of 5 bubbles Random206, 16 Dec 2016 | Read review
“If you are a couple ask that you don't have 2 single beds together as it is quite uncomfortable.”
 of 5 bubbles jennak597, 4 Dec 2016 | Read review
5 of 5