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Oaks Casino Towers

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#50 of 162 Hotels in Brisbane
Certificate of Excellence
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Oaks Casino Towers
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636 Reviews from our TripAdvisor Community

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Showing 624: English reviews
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Vancouver, CA
Reviewed yesterday NEW

We recently spent 3 nights in Brisbane and chose the Oaks Casino Towers for our stay. We were guaranteed for late arrival and chose the 2 bedroom apartment for our family of 4. The room did not disappoint, it was spacious and comfortable with two bathrooms. The in suite laundry was a plus. There were a few burnt out bulbs...

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Helpful?
Thank bm93travel
Dysart, Australia
Reviewed 3 days ago NEW

What a great view of the Brisbane River and the city. Even when it rained the balcony was still used to watch the sights outside. It was conveniently located. Just a short walk to the main streets of Brisbane or across the road to the Casino and just a picturesque walk over the bridge to visit G.O.M.A. (Gallery of Modern...

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Helpful?
Thank 3VikkiR
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you so much for posting a detailed review following your recent stay with us. I am delighted to hear that you and your family thoroughly enjoyed their stay in our spacious, clean and comfortable two bedroom river view apartment providing expansive views of the river overlooking Southbank precinct. Our apartments are fully self-contained with kitchen and laundry facilities providing...

Ingham, Australia
Reviewed 4 days ago NEW

Reception provide round the clock professional assistance and support. Perfect central location to Queen Street Mall, Casino and Southbank in Brisbane. Apartments clean and spacious. Will definitely stay again.

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Helpful?
Thank md1giacom0
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for sharing your review on Trip Advisor. I feel elated reading your comments about our spacious, comfortable and clean apartments, central location and particularly about the professional customer service provided by our team. I look forward to welcoming you again here soon.

Reviewed 1 week ago NEWvia mobile

We had a great stay at the Oaks Casino Towers. Apartment was clean and comfortable. Beds fantatic. Pillows a little soft for us, but each to their own. Pool and gym facilities excellent. Didn't have alot to do with the staff but those we interacted with were lovely. Location brilliant! Loved it! Will definitely stay again and highly recommend it.

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Helpful?
Thank Rosanna Q
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting this 5 star review. I am happy to hear that you had a great stay with us and would definitely stay with us again. Guest endorsement of our product, facilities and our team is the biggest compliment which we strive for and have achieved in this instance. I look forward to welcoming you back here again...

Gold Coast, Australia
Reviewed 2 weeks ago

I stayed here on the 29th floor in a 2 bedroom apartment with 3 other girl friends the weekend of the Adele Concert (3&4 March). The apartment was clean and the views across to Southbank were supberb. The staff were helpful with local restaurants, getting to and from the concert and we asked for a later checkout and it was...

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Helpful?
Thank Karen D
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for the 5 Star review following your recent stay here. I am pleased to hear that we have exceeded your expectations in all respects i.e. accommodation, location, cleanliness and customer service. Our apartments are spacious, comfortable, fully self-contained with expansive river views. I look forward to welcoming you and your friends on your next stay at Oaks Casino...

Reviewed 2 weeks ago

This place was over rated. The bathroom was not clean at all. the grout was black but should be white. the tiles can be clean with a bit of bleach once in a while as its got dirt stain on it. One of the pillow case had some foundation mark on it. You would think that you will change this....

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Helpful?
Thank Jacky S
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your constructive feedback. I do apologise for the disappointment you experienced during your recent stay. To enable me to investigate and follow up regarding the housekeeping and maintenance issues which you have raised, please contact me directly at hmcasino@theoaksgroup.com.au providing the Unit no. I look forward to your response.

Mackay, Australia
Reviewed 2 weeks ago

I have stayed at this property on a number of occasions in the past, both for business and with my family and unlike my experience with some of the other Oaks properties in Brisbane I have always left satisfied. I found the staff friendley and obliging and the standard of the units were what they purported to be. Its for...

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Helpful?
Thank Greg D
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for sharing your feedback on Trip Advisor. I am pleased to know that you are one of our regular guests and that we have always been able to exceed your expectations in terms of the standard of accommodation, location and customer service. I can assure you that our team will definitely deliver again to your expectations when you...

Adelaide, Australia
Reviewed 2 weeks ago

I had this booked for my first trip to Brisbane with my friend visiting from overseas. I was offered an upgrade prior to the trip for a considerable price drop which I happily took up. Safe to say, was well worth the little bit extra. The room was spacious with great facilities available for us to use & the balcony...

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Helpful?
Thank vonnovonster
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for reviewing Oaks Casino Towers on Trip Advisor. I am pleased to hear that we were able to provide you with a memorable experience in our spacious, comfortable and fully self-contained apartment overlooking the Brisbane river and Southbank. I have shared your comments with our team and thank you for acknowledging them. Your business is valuable to us...

Bundaberg, Australia
Reviewed 2 weeks ago via mobile

My 3 daughters and myself spent one night and we had the very best customer service ever. Jason Trinh, the front service supervisor went over and above his call of duty to help us out. My eldest daughter is 20 wks pregnant with twins, we were relying on a bus to pick us up to take us to an event...

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Helpful?
Thank Scallywag131424
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you so much for taking the time to post such a heart warming review. I do not have words to express my joy that one of our team member went that extra mile literally to provide the best customer service. Jason has really made us proud. I have personally congratulated him and also brought this to the attention of...

Brisbane, Australia
Reviewed 3 weeks ago via mobile

Love this place. Third time staying there, great views, room & close to everything. Staff are very friendly. I've stayed in both rooms, city & river view. Obviously river view is the best but nothing wrong at all with the city view too.

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Helpful?
Thank Cindy L
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you so much for taking the time to post a review again. It is always pleasing to hear that you are a regular here and have always enjoyed your stay with us. Your comments about our apartments, friendly staff and central location is greatly appreciated. We look forward to welcoming you again here soon.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Casino Towers is ideally positioned to take advantage of the vibrant lifestyle Brisbane has to offer. From retail therapy in the bustling Queen Street Mall to the relaxation, art and culture of the nearby South Bank Precinct. Oaks Casino Towers is a 4.5 star apartment hotel located opposite Brisbane’s Treasury Casino, boasting impressive views over the city or river. The one and two bedroom apartments are luxuriously appointed with European-style appliances and quality finishes, ducted air-conditioning and spacious balconies. ... more   less 

Additional Information about Oaks Casino Towers

Address: 151 George St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: ₹ 7,140 - ₹ 14,935 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Casino Towers 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Oaks Casino Towers Hotel Brisbane
Oaks Hotel Brisbane
Hotel Style:
#33 Family Hotel in Brisbane
#37 Business Hotel in Brisbane
#47 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Casino Towers staff and other travellers.
8 questions
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Questions? Get answers from Oaks Casino Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is confusing so read their instructions very carefully before heading out.”
 of 5 bubbles bm93travel, 24 Mar 2017 | Read review
“Room 2801:Facing George St. The patio overlooks the Brisbane R and city lights.The view is exceptional.”
 of 5 bubbles 3VikkiR, 22 Mar 2017 | Read review
“We stay on level 27 and it was still noisy”
 of 5 bubbles 366jackys, 7 Mar 2017 | Read review
“Riverview Room well worth the extra”
 of 5 bubbles vonnovonster, 6 Mar 2017 | Read review
“request a high floor”
 of 5 bubbles 408dianef, 28 Feb 2017 | Read review
5 of 5