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Novotel Darwin CBD

Expedia.comUS$ 115*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Darwin CBD
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1,314 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Darwin CBD
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Showing 1,244: English reviews
Belmont, Australia
Reviewed 3 weeks ago

Good location and large room/suite but stingy with staffing and room amenities. we had a nice sitting room attached to our room but no table and chairs and minimal supplies (only 1 teaspoon for cutlery and 2 very small glasses...). Room was a little tired but the bathroom was very tired with loose fittings and cracked basin and lots of...

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Helpful?
Thank bbfNewcastle
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your feedback and let me apologise for the problems you encountered during your stay. I will be meeting with the management team to discuss and to make changes to hopefully not have a repeat of your problems for future guests. Kind regards John Armstrong General Manager

Adelaide, Australia
Reviewed 3 weeks ago

Arrived and was given incorrect room grade. Changed straight away, cheerfully. The hotel has a nice lobby, it is however an old property, suffering as all would from constant humidity. The hotel is upgrading room furnishings so will improve. The staff were all friendly and willing to help. The restaurant was good, well prepared food. There is a standard buffet...

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Helpful?
Thank 22JPR22
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review and my staff will enjoy reading you positive feedback. We look forward to welcoming you back again on your next visit to Darwin. Kind regards John Armstrong General Manager

Swansea
Reviewed 3 weeks ago

Stayed 3 nights in what should of been a decent hotel but not worth it. Got upgraded so would hate to have seen basic room. Smelt like wet mould, very run down,lots of complaints from other patrons. On positive staff great and location good. Don't like to complain and i don't mind basic but this just felt tired,old and run...

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Helpful?
2Thank dwmm
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I am sorry that you did not enjoy your stay at the hotel. We are working hard to try and make the hotel a better place for our guests and I was happy to read that the staff where great during you stay with us. Kind regards John Armstrong General Manager

Canberra
Reviewed 3 weeks ago

I stayed at the Novotel for a week. Having read a few negative reviews I was pleased to find it a good place to stay. My room was set back from the main corridor and very quiet, which was more important to me than having a view.The free wifi worked most of the time. The breakfast was excellent: plenty of...

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Helpful?
1Thank AngelaD17
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I will be passing on your comments to my team. We hope to see you again on your next visit to Darwin. Kind regards John Armstrong General Manager

Reviewed 4 weeks ago via mobile

This a great hotel with great staff. The restuatant staff were fantastic as was the food. The room was big, clean and had a good biew of the harbour. We alwsys stay at a Accor property when we can as the standard is normally high. This was the case here until after check out.. On check in we were charged...

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Helpful?
1Thank Kevin M
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review. I hope this matter has been rectified as I did send you the information required to query your bank. If you are still encountering problems please feel free to contact me again. Kind Regards John Armstrong General Manager

Lugarno
Reviewed 4 weeks ago

Since my last visit to Darwin in 2011, most of the hotels on the Esplanade have changed brands. Being an Accor member trying to earn some points, it seemed a good idea to try the Novotel, being close to the city and wharf area where I needed to be. WRONG! Should have checked trip advisor first. Good location in walking...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank W6314GB_PG_2210
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and let me apologise for the problems you encountered during your stay with us. I take all feedback serious and will be looking at ways we can make improvements to help make our guests stay better. We do hope you give us another opportunity to serve you better in the future. Kind regards John Armstrong...

Reviewed 4 weeks ago via mobile

Booked 2 nights. Had a lovely time. Pool area is a bit tired. Spa pump needs repair. Staff were awesome and very helpful. Meals were amazing. The best children's menu that I have seen for a long time!

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Helpful?
Thank Sheree R
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I was pleased to read your great comments about how good the staff where and you enjoyed your meals. We hope to see you gain next time you are in Darwin. Kind regrards John Armstrong General Manager

Perth, Australia
Reviewed 4 weeks ago via mobile

I was lasy here abput 18 mo ths ago and was greatly surprised by the i.improvement i saw. It has always been a great location and close for main areas of Darwin. Now i can say they offer customer Service, excelle t room setup and great food. Will be back again

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Helpful?
Thank RachealP
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review. I know my team will enjoy reading your comments regarding the service and food offering. We look forward to your next visit to Darwin. Kind regrads John Armstrong General Manager

Greater Melbourne, Australia
Reviewed 17 April 2017

The customer service is excellent. Rooms are extremely clean. since its an old building does not have that modern open feeling. Can't ask for a better location overlooking the harbour. food department is dissapointing. stayed for 3 mights and the breakfast buffet was the same. we were there for easter brekkie and not a single easter bun was offered. The...

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Helpful?
Thank Desilva2016
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I will be discussing your issues with my Head Chef and Food & Beverage Manager to make improvements. Hopefully soon we will have a new coffee machine. Kind regards John Armstrong General Manager

Kununurra
Reviewed 14 April 2017

I do not appreciate that after 1 week I still have not had my "bond" returned. Nice enough rooms. Lovely staff on a whole . Pool was very ordinary and the spa lasted about 1 minute when the button was pushed. But the location is great!

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Gabrielle L
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and let me apologise for the delay in returning the bond. The hotel does a pre authorisation on a card which hold for 7 days and then is released. If you require us to release straight away please contact me and I can organise. I was pleased to read that the staff served you well....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Darwin CBD is conveniently located in the city centre, overlooking Darwin Harbour. This 4 star hotel is a short stroll from the dining and entertainment precinct of Mitchell Street and is equally suited to business trips and holidays. Boasting 140 spacious rooms and conference facilities, the Novotel CBD features a magnificent tropical indoor rainforest, complete with cascading vines and palm trees. Try our famous cocktails in the bar, or enjoy a delicious meal in our restaurant. ... more   less 

Additional Information about Novotel Darwin CBD

Address: 100 Esplanade, Darwin, Northern Territory 0800, Australia
Region: Australia > Northern Territory > Top End > Darwin
Price Range: ₹ 7,123 - ₹ 15,943 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Darwin CBD 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Agoda, Priceline, Hotwire, ACCOR, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Novotel Darwin CBD reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Darwin Atrium Hotel Darwin
Accor Darwin Atrium
Darwin Novotel
Hotel Style:
#10 Luxury Hotel in Darwin
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Darwin CBD staff and other travellers.
3 questions
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Questions? Get answers from Novotel Darwin CBD staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean views but facing the road”
NewhomesAustralia, 23 May 2017 | Read review
“Request room with a water view”
104SueR, 16 May 2017 | Read review
“Harbour view would be nice I think”
bbfNewcastle, 1 May 2017 | Read review
“harbout view”
Desilva2016, 17 Apr 2017 | Read review
“Try and get an ocean view”
R5787AAtomg, 3 Apr 2017 | Read review
5 of 5
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US$ 115* /night
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Prices are for 1 room, 2 adults
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