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    Sails in the Desert Hotel, Ayers Rock Resort

    Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia
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    4/2/2018 5/2/2018
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    US$ 432
    US$ 421
    SAVE US$ 11
    US$ 432
    Traveller (1546)
    Room & Suite (356)
    Pool & Beach (87)
    Overview
    • Excellent33%
    • Very good41%
    • Average18%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “terrace room” (73 reviews)
    “ayers rock” (329 reviews)
    “dinner buffet” (43 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,342)
    There are newer reviews for Sails in the Desert Hotel, Ayers Rock Resort
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    651 - 655 of 2,999 reviews

    Reviewed 26 December 2016 via mobile

    We stayed here for 3 nights but it's quite disappointing of the resort management in general. We have been traveling to many countries and cities for holidays and Sails in the Dessert definitely the poorest not worth to it's price and value. I also read...More

    3  Thank Carolyn C
    Response from Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock ResortResponded 26 December 2016

    Hi Carolyn C Thank you for sharing your feedback with us and we are very sorry to read that we were unable to meet your expectations. The satisfaction of our guests is of the highest priority and it is therefore extremely disappointing that we were...More

    Reviewed 24 December 2016

    We stayed three nights here and loved every minute of it. The service was excellent, the room was faultless. The restaurant was the best of what we tried in the village, with reasonable prices and the best food and service. They also cater for gluten...More

    Thank michael1912016
    Response from Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock ResortResponded 26 December 2016

    Hi michael1912016 Thank you for your lovely review of Sails in the Desert and we are delighted that you enjoyed your time at Uluru. It was a pleasure to have you stay with us and I hope that we have the opportunity to welcome you...More

    Reviewed 21 December 2016

    We choose the hotel as it was supposed to be a Pullman ! It's a huge complex ! Very weird access to the rooms . No way to use any balcony due to extreme heat (45 degres)! No need to pay extra for it! No...More

    4  Thank CFF13
    Reviewed 21 December 2016

    The rooms at Sails in the Desert are very spread out around its courtyard, so distances from your room's door to the central facilities block can be as much as 100 metres. Guests with mobility difficulties (like us) really should advise this to reception when...More

    2  Thank John R
    Reviewed 18 December 2016

    With only a few hotel choices at Ayers Rock, this is the best of the lot. The hotel knows it has a lock on tourists and fees. There is an elevator, a good-size pool, as well as free use of a shuttle. Worn ... with...More

    Thank Coffeecup1390
    Response from Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock ResortResponded 19 December 2016

    Hi Coffeecup1390 Thank your for taking the time to share your feedback regarding your recent stay at Sails in the Desert. While our location does mean that operational costs are significantly higher than hotels located in more metro locations providing a good value experience is...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 265 - US$ 516 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 232
    • Reservation Options
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    • Location
    • Australia >
    • Northern Territory >
    • Red Centre >
    • Yulara
    • Also Known As
    • Sails In The Desert Ayers Rock Hotel Yulara
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    Traveller (1546)
    Room & Suite (356)
    Pool & Beach (87)
    Dining (83)
    Hotel & Grounds (987)
    Bathroom (75)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rebecca V
    24 October 2017|
    AnswerShow all 15 answers
    Response from Jodie V | Reviewed this property |
    freezing!!!!
    1
    Vote
    sonalib730
    10 August 2017|
    AnswerShow all 7 answers
    Response from drgas001 | Reviewed this property |
    Yes in the section I was in "sails in the desert" they did. there are other accommodation options at Ayers Rock Resort. Perhaps Emu walk apartments may have separate ones.
    0
    Votes
    Rainer S
    Hallo Hotel management. Reading Rainer S review we just wonder how the service in your Hotel can be so substandard, considering you charge more than twice the amount of established Hotels, like the Four Seasons in Sydney for instance. Having spend many years in management training and consultancy, my findings often go right to the top, often revealing a bad attitude towards the staff below, which in return present themselves in a no care, stuff them attitude. Could that be the case in your establishment? If so, please consider a revamp of the structure in place, Uluru being a world know tourist destination should be a showcase of this country and obviously you are failing badly in that department. Distance has never been an issue in five star accommodation, so there's no excuse on your behalf, considering the Gold mine this resort must surely be.
    1 August 2017|
    AnswerShow all 5 answers
    Response from Laffo57 | Reviewed this property |
    You must be referring to a different establishment. Our recent stay at Sails was terrific. Yes the cost was a little more than the norm. But we reckon it was worth every cent. Accommodation, staff, food, it was all very... More
    3
    Votes
    Room Tips
    "Book your tours in advance"
    Read review
    "We loved our room facing the scrub at the back - so peaceful."
    Read review
    "Rooms away from the pool are clearly quieter."
    Read review
    "Ask for a room overlooking the central garden and pool rather than the delivery track that we were given."
    Read review
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