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Sails in the Desert Hotel, Ayers Rock Resort

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Sails in the Desert Hotel, Ayers Rock Resort
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2,377 Reviews from our TripAdvisor Community

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Showing 2,130: English reviews
Alexandria, Virginia
Reviewed yesterday NEWvia mobile

I visited this hotel 25 years ago and had great memories of it. I was glad to find that it was still a wonderful place to stay while visiting the area. The room was pleasant (although the a/c needs to be worked on a bit to truly cool the room) with a comfy bed, great toiletries, and good wifi. The...

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Helpful?
Thank VatoOz1970
Alphen aan den Rijn, The Netherlands
Reviewed 3 days ago NEW

Could not check in time, had to make a tour and room was not available. The room we got after the tour was dirty, towels were worn. Staf was very unfriendly and not wiling to help. Never seen so bad service. Will not recommandeer this hotel

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Helpful?
Thank Lajos D
Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Hi Lajos D I am very sorry to read that you were unhappy with the service received at Sails in the Desert. We pride ourselves on providing friendly and efficient service and I am therefore extremely disappointed that this was not your experience. During times of high occupancy we are not always able to provide check in earlier than our...

Sydney, Australia
Reviewed 6 days ago NEW

My husband and I and another couple spent a long weekend at Sails in the Desert recently and had such a wonderful time. From the friendly staff to the fabulous food, well organized tours and attractive surroundings, nothing was too much trouble and everything was made easy for us. We thought the indigenous training program was such an innovative and...

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Helpful?
Thank Sue Q
Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Hi Sue Q Thank you for your fabulous review of Sails in the Desert. We greatly appreciate your positive feedback regarding our Indigenous training program and I will be delighted to share your comments with the team. Thank you also for your recommendation and we hope to welcome you back again to Ayers Rock Resort. Kind Regards Riaz Mahmood General...

Bedford, United Kingdom
Reviewed 1 week ago NEWvia mobile

Ideally located for all the tours and less than 30 mins to Ayers Rock. Friendly staff and a nice reception / dining area. The food / drink was good and pretty fair value given where you are ( given the lack of other options) It fits into the group that are linked to 3 other local hotels which means you...

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Thank Clockhouse2014
Sydney, Australia
Reviewed 1 week ago via mobile

Rooms were ok on an international standard but don't expect 5 star pampering, I'm not knocking the place it is in the middle of nowhere so they do a great job with all the challenges faced. The buffet is excellent for dinner and breakfast, the bar area lunch time food is good. Some of the best ousters I have had...

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1Thank Derek D
Reviewed 1 week ago

The thought of a meal in the Desert of our wonderful/amazing country was very exciting! A place where the locals & particularly Indigenous people are working & encouraged to tell the stories past down over the "years" is incredible & heart warming, Travelling out to the site was very exciting! BUT all this was completely RUINED when the commentator for...

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Helpful?
Thank Margaret S
Georgia R, Customer Relations at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Hi Margaret S Thank you for your feedback and we are very sorry to read that you were not completely satisfied with your experience at Sounds of Silence. I would like to assure you that we work very closely with the local Anangu community and we are very pleased to offer a range of activities that are directly focused on...

Glenmore Park, New South Wales, Australia
Reviewed 1 week ago

From the moment we arrived, the staff were friendly, helpful and knowledgeable. The resort is wonderful, blending in to the setting, but showing a unique desert style that is modern and comfortable. Rooms are large and well furnished, though our mattress was probably a little old and the pillow top was permanently concave which did make my back a tad...

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Thank Peter Q
Noosa, Australia
Reviewed 1 week ago

We enjoyed the excellent Lux Escapes 3 night package at Sails at Uluru. From collection at Connellan Airport to check out we found service excellent across the resort - from bus drivers, reception, house keeping and the excellent IlKari restaurant and Walpa Lobby Bar (both reviewed seperately.) As advised in some other reviews, you could see an argument that the...

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Thank martyjoe
Brisbane, Australia
Reviewed 1 week ago

My wife and I stayed for 3 nights. Check-in with Vineet and check-out with Sawa were seamless. They were genuinely friendly, as were most of the staff in the resort. Our room was spacious and well appointed, and we appreciated the Wifi. We have reviewed the Ilkari restaurant separately. It was great. House-keeping was our only minor let down. On...

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Thank Ericguy19
Sydney, Australia
Reviewed 1 week ago

Comfortable resort hotel in an incredible setting. This is the first time I have travelled for just pleasure in a long time, and was worried about going to such an obvious tourist destination to be a captive... and I'm pleased to report it doesn't feel that way. I think having a car is the main reason, but the resort contributed....

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Helpful?
Thank Eva R
Georgia R, Customer Relation at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Hi Eva R Thank you for your review of Sails in the Desert. I am so pleased to read that you enjoyed your time here in the beautiful red centre and that you found our hotel to be a great base from which to explore. Your lovely feedback regarding the service provided will be shared directly with our team. Thank...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In Australia's Red Centre, the five star Sails in the Desert hotel beautifully contrasts Uluru's raw natural beauty with a decidedly luxurious outback holiday experience. Soaring white sails crown Ayers Rock Resort's Sails in the Desert hotel, shading 228 luxury five star rooms and suites. Discover the passion behind Aboriginal art at Sails in the Desert's Mulgara Gallery. Then be lulled into complete relaxation by one of the Red Ochre Spa's package treatments. Sails in the Desert hotel features an expansive gumtree lined heated swimming pool and a diversity of modern dining, bar and lounge options. Choose Sails in the Desert for an outback holiday with a unique style and modern luxury. ... more   less 

Additional Information about Sails in the Desert Hotel, Ayers Rock Resort

Address: Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia
Region: Australia > Northern Territory > Red Centre > Yulara
Price Range: ₹ 12,456 - ₹ 29,744 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sails in the Desert Hotel, Ayers Rock Resort 5*
Number of rooms: 232
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Also Known As:
Sails In The Desert Ayers Rock Hotel Yulara
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Questions & Answers

Here's what travellers have asked, with answers from Sails in the Desert Hotel, Ayers Rock Resort staff and other travellers.
28 questions
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Atlanta, Georgia

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Questions? Get answers from Sails in the Desert Hotel, Ayers Rock Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Super staff and such a quality place to stay. Oasis in the desert.”
 of 5 bubbles peterq2015, 28 Nov 2016 | Read review
“More easy access from ground floor rooms.”
 of 5 bubbles 508sylviaj, 24 Nov 2016 | Read review
“higher rooms”
 of 5 bubbles TonyinOz, 23 Nov 2016 | Read review
“Check what type of room you are allocated. We were placed in room with a easy access bathroom which was not suitbable for able bodied people”
 of 5 bubbles michellef614, 21 Nov 2016 | Read review
“If you have a mibility problem the wheelchair facilities in the resort area are mostly very good.”
 of 5 bubbles kittikati, 20 Nov 2016 | Read review
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