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DoubleTree by Hilton Hotel Alice Springs

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DoubleTree by Hilton Hotel Alice Springs
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1,341 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Alice Springs
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Showing 1,199: English reviews
Atlanta, Georgia
Reviewed 3 weeks ago

I'm surprised that this hotel is part of the DoubleTree chain. I was expecting a clean and updated hotel, but what I got was far from that. The hotel rooms at this location look like they have never been updated since the hotel was built which seems to be a while ago. At least in the '80s. What I really...

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Helpful?
Thank Iluvthe44thpresident
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Iluvthe44thpresident, Thank you for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I was certainly disappointed to read your review, please accept my apologies for missing the mark on your stay, I have duly passed on your feedback to my housekeeping team for review and action, the...

Reviewed 3 weeks ago

Stayed here twice, each for one night, sandwiching a three day tour to Uluru and Kings Canyon. On the first occasion we had room 185 on the ground floor and it was surprisingly quiet and we slept very well. The room was spacious and clean apart from lots of cobwebs and bugs on the patio. The patio locks did not...

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Helpful?
Thank Andrew F
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Andrew F, Thank you for taking the time to post a review on Trip Advisor. I was delighted to read that you enjoyed your experience. We certainly appreciate your positive feedback and look forward to the opportunity to welcome you back on a future occasion. Kind regards Todd

Phoenix, Arizona
Reviewed 4 weeks ago via mobile

We stayed with a tour group. Our first floor room faced east with a great view of the sunrise and landscape. Private balcony quite pleasant. Included breakfast was not memorable although food was fresh. The pool is quite refreshing after a day in the sun.

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Helpful?
Thank alvalady
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear alvalady, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review. We look forward to the opportunity to welcome you back to DoubleTree on a future...

Brisbane, Australia
Reviewed 4 weeks ago

Stayed at this hotel for a business trip and was very disappointed. Booked this hotel specially because of rave reviews of its restaurant (Hanuman) only to find on arrival that the restaurant has closed down. The hotel and rooms are very tired looking and need a major uplift. Also there was a gecko in my colleagues room. Pros: Large rooms...

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Helpful?
Thank joann m
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear joann m, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. We appreciate your comments and we're glad that you received good service from the team. I can certainly advise that Hanuman is not closed and operates 7 days per week - apologies for any confusion...

Stockport, United Kingdom
Reviewed 4 weeks ago

The hotel is in need of decoration. The rooms do not have enough lights and are very dark as a result. The bathroom door has no paint at the bottom. The plug socket is loose. The bedhead light has a faulty connection so only worked intermittently. There is a limited choice on the evening meal menu, which is served in...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Geoffrey T
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Geoffrey T, Thank you for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I appreciate your comments and passed onto the team for review and action. We look forward to the opportunity to welcome you back on a future occasion Kind regards Todd

Ulverston, United Kingdom
Reviewed 4 weeks ago

This hotel seemed very pleasant when we checked in but sadly seem to lack decent management and possibly enough staff. Rooms were unserviced with no towels and some in a quite filthy state when our group booked in. Even after dinner this had not been rectified. It proved impossible to get into the restaurants on the first night even though...

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Helpful?
Thank Anthony M
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Anthony M, I was disappointed to read your review, please accept my apologies for missing the mark on your stay, as mentioned to your group we experienced a highly unusual chain of equipment breakdowns which greatly affected our ability to service our rooms within our usual time frame - it was certainly regretted by all, We are truly sorry...

Darwin, Australia
Reviewed 4 weeks ago

Everything was how it was supposed to be. It is obviously one of the two best hotels in Alice Springs. I would stay there again. The breakfast was good enough and the sleep quality was good. I thought that the graounds could have been a bit better kept; however, the pool bar was a good experience. The main bar at...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lyndonr203
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear lyndon203, Thank you for taking the time to post a review on Trip Advisor. I was delighted to read that you enjoyed your experience. We certainly appreciate your positive feedback and look forward to the opportunity to welcome you back on a future occasion. Kind regards Todd

Reviewed 4 weeks ago

This hotel really needs a refurb, and the staff need more training in the restaurant. When the hotel is busy the staff seem to not cope very well. The housekeeping lady walked in on me in the toilet, I asked her to leave and she continued to hover at the door whilst watching me through the mirror.... very disturbing. Breakfast...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sherrie M
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Sherrie, Thank you for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I appreciate your comments and have shared with the team for appropriate review, followup and action. I look forward to the opportunity to welcome you back on a future occasion Kind regards Todd

Melbourne, Australia
Reviewed 4 weeks ago

Very central to the airport, downtown and your road trip to West MacDonnell ranges, or for that matter Darwin or Adelaide. Nice room, very pleasant hotel and lots of tourists. Food in the Thai restaurant is excellent - whilst not native it was worth going back. Good wine list including some Chablis by the glass for the working person.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dennis J
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear Dennis J, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. I was pleased to read that you enjoyed your stay with us and found our F&B facilities excellent. I look forward to welcoming you back on a future occasion Kind regards Todd

Sydney, Australia
Reviewed 4 weeks ago

and ask for one. I was informed that I could view it through the TV, however when doing this it would automatically change channels to Movie previews after about 5 seconds making it impossible to view the menu properly. Needless to say I had to request a paper menu, which they did provide. Other than that the cleaners where inconsistent,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 166gordonw
Todd G, General Manager at DoubleTree by Hilton Hotel Alice Springs, responded to this review

Dear 166gordonW, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at DoubleTree by Hilton Alice Springs. Thanks for your review, I've shared your comments with the team for review and action. I was also pleased to read that you found the service provided helpful and friendly. Thanks for staying at DoubleTree and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Experience eco-friendly luxury and enjoy stunning views of the majestic MacDonnell Mountain Ranges when you stay at the DoubleTree by Hilton Hotel Alice Springs. Conveniently located just off of Stuart Highway, the hotel is only 15 minutes' drive from Alice Springs Airport and within walking distance of downtown. Enjoy easy access to many businesses, government offices and attractions such as Simpsons Gap, Desert Park and Anzac Hill. Ideal for both corporate and leisure guests, this Alice Springs hotel offers fantastic business and recreational facilities and friendly service from our dedicated staff. We will even welcome you with a signature, warm DoubleTree chocolate chip cookie when you check in. All of our spacious guest rooms and suites offer mountain views, generous work surfaces, luxurious bedding and high-speed internet access. Work out in the 24-hour fitness centre, improve your serve on one of two tennis courts, swim in the heated outdoor pool overlooking the lush garden landscape or play a round on the 18-hole golf course located just next door. Unwind in our inviting Deck Eatery and Bar, enjoy lunch in our casual, bistro-style restaurant, Springs, or savour the highest quality, fine-dining experience in the area in Hanuman. Hold an event at this Alice Springs hotel with 700 sq. meters of meeting space, including a divisible grand ballroom, the latest A/V equipment and a business centre. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Alice Springs

Address: Crowne Plaza 82 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: ₹ 5,886 - ₹ 10,525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Alice Springs 4*
Number of rooms: 235
Reservation Options:
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Hotel Style:
#1 Green Hotel in Alice Springs
#3 Business Hotel in Alice Springs
#4 Luxury Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Alice Springs staff and other travellers.
7 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Alice Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was large and quite. very comfortable.”
 of 5 bubbles donnag857, 27 Mar 2017 | Read review
“You want to be near the pool to take as much advantage of it as possible.”
 of 5 bubbles WendyHappiness1, 25 Mar 2017 | Read review
“Mountain view, 3rd floor”
 of 5 bubbles Bchgrl9, 19 Mar 2017 | Read review
“Dont know mine had side view”
 of 5 bubbles SkegnessBiggerry, 11 Mar 2017 | Read review
“Definitely ask for a room with a good view and INSIST that you get one”
  • The tiny kitchenette area
  • The basic room
 of 5 bubbles Eve_JPS, 8 Mar 2017 | Read review
5 of 5