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Crowne Plaza Alice Springs Lasseters

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Crowne Plaza Alice Springs Lasseters
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912 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Alice Springs Lasseters
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Showing 850: English reviews
Reviewed 7 February 2016

Great room...huge with all the facilities you need, including free wifi. Lovely pool and snack bar, very relaxing and clean. Hotel also offers a laundry room, so if your touring Oz was a welcome facility to freshen up our luggage. There are 2 restaurants on site and a small casino for a bit of fun.

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Helpful?
Thank CathyT200
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear CathyT200, Thank you for taking time to share your comments on TripAdvisor, and indeed for selecting to stay at Lasseters Hotel Casino. It’s pleasing to read that you enjoyed the hotel and its facilities. We look forward to the opportunity of welcoming you back soon. Kind regards, Coralie Petit Front Office Manager

Melbourne, Australia
Reviewed 6 February 2016 via mobile

Ritin the Breakfast Manager at Tali is passionate and has attention to detail within his work. We came here about 6 weeks ago and are back again. He remembered exactly how I like my coffee, our names and his service throughout both stays has been outstanding. His friendliness and professionalism is a large part of why we chose to return...

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Helpful?
Thank bodhiherbie
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear bodhiherbie, Thank you for your review and kind words on our staff, especially Ritin! I am happy to see you enjoyed our hospitality and service received by Ritin. Looking forward to welcoming you back soon. Warm regards, Coralie Petit Front Office Manager

Reviewed 1 February 2016 via mobile

The only good thing about the place is the pool and the fact they have a small casino. Tali restaurant is repetitive and very expensive for what you get! Rooms are nothing like they show on the internet which is very misleading! Basins in the bathroom have filler all around them and look a mess! The wood is peeling beside...

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Helpful?
1Thank Jack D
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Jack D, Thank you for taking the time to review your recent stay with us. Firstly please accept my sincere apologies for not meeting your expectations. It was concerning to read you found the room not at your expectations. To assist us with giving more specific feedback, we would appreciate the opportunity of discussing your stay in more detail...

Cardiff
Reviewed 31 January 2016

After an enjoyable overnight journey from Adelaide on the Ghan we had 2 nights at Lasseters Hotel in Alice Springs. Our room was excellent with plenty of room and a nice bathroom, free WiFi was included. The food selection in the restaurant was good, typical self service, also an excellent breakfast. The pool and outside facilities were first class.

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Helpful?
Thank terlga
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Thank you terlga for the terrific review! We value your positive feedback highlighting some of the best aspects of staying at Lasseters Hotel Casino. Thanks again and we look forward to welcoming you back soon. Regards, Coralie Petit Front Office Manager

Reviewed 30 January 2016

This hotel had been very pleasant, up until we woke to find delicate items I had washed in the laundrette and put out to dry on ground had been stolen . On reporting incident to front desk, I was informed this is not first incident of its kind. Very little empathy from manager, saying a small note on back of...

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Helpful?
2Thank JackieandBrenda... O
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear JackieandBrenda, Thank you very much for posting your feedback about your recent stay at Lasseters Hotel Casino. And thank you for taking the time to speak to me when checking out last Tuesday. I was very sorry to learn that your experience was marred by the loss of your items left outside the room. We deeply regret the obvious...

Melbourne, Australia
Reviewed 29 January 2016

A colleague and I stayed at the Lasseters for 3D2N and found everything to be pleasant. We chose the hotel primarily for its facilities, there were enough restaurants and cafe's around the hotel that we need not warrant a walk around outside due to our tight schedules. As we were only there for a short time, we found the staff...

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Helpful?
1Thank Suling K
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Suling K, Thank you for your wonderful review. It was such a pleasure having you here for your business trip and we are so delighted you enjoyed your stay. We look forward to welcoming you back once again. Coralie Petit Front Office Manager

Penguin, Australia
Reviewed 25 January 2016 via mobile

Stayed here for 2 nights great service nice spacious rooms. Restaurant had great food barramundi was amazing! Relaxing great pool area with room for kids and spa. Easy just out of main drag of Alice so quite and easy to find. Lots of car space. Reccomended staying here

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Helpful?
Thank Kristie W
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Kristie W, Thank you for your feedback regarding your recent stay with us. I am pleased that you have enjoyed the famous Tali restaurant, the pool and the location of the property. I will pass on your great feedback to my team and we look forward to welcoming you back again soon. Kind regards, Coralie Petit Front Office Manager

Reviewed 25 January 2016 via mobile

Stayed here for three nights. The room had a decent view and it was clean and tidy but that's where the good stopped. The food was average and yet the price was not. The apple pie we ordered was frozen and the chocolate cake tastes like what you get from the supermarket also frozen.

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Helpful?
Thank Katherine M
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Katherine M, Thank you for your feedback regarding your recent stay with us at Lasseters Hotel. I am pleased that you have enjoyed the room however I am disappointed that the restaurant has not met our usual standard. I will be personally following up your comments with the Food and Beverage Manager and I apologise for any inconvenience caused....

Alice Springs, Australia
Reviewed 24 January 2016 via mobile

Stayed here with my 2 children attending an awards night. Twisties in room were 4 months out of date, the TV had broken colour tube and everything was pink ... Try to order room service after 11... Good luck ... Was told to get a cab into town.. 4 1/2 star???? No way!

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Helpful?
Thank Travelling_Nads
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Travelling_Nads, Thank you for your feedback regarding your recent stay with us at Lasseters Hotel Casino. I am sorry that your stay did not meet your expectations. Room service is available daily from 6am till 11pm and minibar items are reviewed monthly to make sure we provide the best possible experience for all our guests. I have passed on...

Reviewed 23 January 2016

My boyfriend and I stayed here again for Christmas. Service was good as always, beautiful room and breakfast was delicious. Only negative was that we were not given our food and beverage voucher which was apart of our package. We didn't realise this until after we checked out.

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Helpful?
Thank Britt797
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Britt797, Thank you for your feedback regarding your recent stay with us at Lasseters Hotel. I am pleased that you have enjoyed the delicious buffet breakfast and the service provided by my team at the hotel. I will pass on your feedback to all staff and we look forward to welcoming you back again soon. To discuss your feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 

Additional Information about Crowne Plaza Alice Springs Lasseters

Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: ₹ 5,729 - ₹ 10,572 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Alice Springs Lasseters 4.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Lasseters Hotel Alice Springs
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Alice Springs Lasseters staff and other travellers.
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Questions? Get answers from Crowne Plaza Alice Springs Lasseters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Block 5”
 of 5 bubbles dkcoll, 17 Jan 2017 | Read review
“Book a room with pool views or mountain views. ”
 of 5 bubbles O508MZkarenc, 12 Jan 2017 | Read review
“get a level 2 room ground floor sucks”
 of 5 bubbles wilburshere, 1 Jan 2017 | Read review
“Blocks 3 and 4 very good rooms for price.”
 of 5 bubbles jbnamatthews, 15 Dec 2016 | Read review
“Ground floor as limited elevators;”
 of 5 bubbles elaineb289, 7 Dec 2016 | Read review
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