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Mantra on Kent

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#60 of 179 Hotels in Sydney
Certificate of Excellence
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Mantra on Kent
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1,098 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra on Kent
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Showing 1,073: English reviews
Sydney, Australia
Reviewed 29 August 2016

Unfortunately I was unable to stay. My partner and I became unwell in the early hours of Saturday morning. I rang the hotel and advised of such and was told there was nothing they could do for us. It was a wasted almost $300 for a room I did not even see.

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Helpful?
Thank Leann D
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear Leann D, Thank you for your review, I am sorry you were not able to travel and hope you are better now. Unfortunately we are governed by the terms and conditions of the reservations when they are made. Kind Regards Emma

Singapore
Reviewed 28 August 2016

My manager booked it as the 4 Points was undergoing some renovations. I was generally happy but feel some improvements will make it great. Some areas like having the TV closer to the bed, and more consistent replenishment of coffee, sweeteners etc. would be great.

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Helpful?
Thank daniellong268
Management response:

Dear daniellong268, Thank you for the lovely review and glad you got to stay with us on this recent visit. We are currently looking into having TV's in the rooms. I do hope we get to welcome you back soon. Regards Kerrin Chalmers

Singapore, Singapore
Reviewed 27 August 2016

It was a short break/holiday for me in Sydney last week and the 2 nights' stay in Mantra on Kent has added positive experience for the trip. The renovated room is spacious and clean. The water pressures in the bathroom was strong and hot water supply was excellent.

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Helpful?
Thank juliesG8797WJ
Management response:

Thank you for the great review. I am delighted to hear that we made you stay memorable. I do hope you will visit us again soon. Regards Kerrin Chalmers

Sydney, Australia
Reviewed 27 August 2016

Stayed here as I had an event at the Star to attend. Fantastic location and great value for money. The room was spacious, had all the amenities as one would expect in a serviced apartment. The difference I found was that they serve breakfast and have a room service menu which is fantastic. I didn't get to try out the...

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Helpful?
Thank hilwea
Management response:

Dear Hilwea, Thank you for your amazing review. I am delighted to hear that we made you stay memorable. I will pass on your lovely comments to our team. I do hope you will visit us again soon. Regards Kerrin Chalmers

Adelaide, Australia
Reviewed 26 August 2016

Friendly & helpful reception & restaurant staff. Quick check in & check out. As frequent guest appreciate variety in breakfast buffet - shower heads are a little low and not so easy to adjust - some bathroom fixtures need updating. Excellent location & rooms are clean and comfortable

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Helpful?
Thank 100lorrie
Management response:

Dear 100lorrie, Thank your for the lovely review and great comments about the team. I am glad you enjoyed the breakfast buffet. Our chef loves experimenting with different options each day. We look forward to welcoming you back again soon. Regards Kerrin Chalmers

Gosford, New South Wales, Australia
Reviewed 25 August 2016

Great location, nice room and comfortable beds, had a but if a problem adjusting water temperature in shower as it was extremely hot but after a while it did cool down, breakfast was nice and check in and check out very prompt. A great stay.

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Helpful?
Thank Jeannie P
Management response:

Dear Jeannie P, Thank you the lovely review of our hotel. I am glad you enjoyed your stay with us. We hope to get a chance to welcome you back soon. Regards Kerrin Chalmers

Canberra, Australia
Reviewed 25 August 2016

Great location near Darling Harbour at a reasonable cost Clean and comfortable room with a view Friendly and very helpful staff at reception and in the restuarant Great breakfast even though I had to pay for the coffee

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Helpful?
Thank 273geraldv
Management response:

Dear 273geraldv, Thank you for your lovely review & great comments about our team. We are glad you enjoyed your time with us. Hope to welcome you back soon. Regards Kerrin Chalmers

Hamilton, New Zealand
Reviewed 24 August 2016

Lovely room and great location. Good amenities. The only negative comments I have is in regards to the wifi - you would expect free wifi for a hotel with this sort of pricing and we were not impressed that room service is unavailable on fridays and saturdays. More specific to my experience, we ordered two meals with room service and...

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Helpful?
Thank PLOVESP
Management response:

Dear PLOVESP, Thank you for the review. We are currently reviewing having room service for the weekends as well. As we are so closed to all the amazing restaurants at Darling harbor and the CBD area, there hasn't been a demand for in house dinning during the weekends. I do hope you will give us another opportunity to restore your...

Sydney, Australia
Reviewed 24 August 2016

Good apartment with good facilities and room. However, had a very stressful hour or two regarding a technical difficulty with my door. Even though another room had been organised at the Grace Hotel, I had 4 guests and the Grace could only accommodate for 3 and didn't have the same facilities I required as I was having pre drinks for...

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Helpful?
Thank lauracG9168SH
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear lauracG9168SH, Thank you for your review. My sincere apologies for any misunderstandings. The lock on the door did indeed fail and due to the city being heavily constrained over the weekend there was little availability in the area. I apologise that the Grace was not up to your standards. Kind Regards Emma

Adelaide, Australia
Reviewed 23 August 2016

Front staff excellent. Room could be better smell of cigarette was present on pillows. No wifi included Sheets were provided for couch no blankets or pillow..we had to ask for them. Was asked any expenses for the mini bar. There was no mini bar in the room.

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Helpful?
Thank Simeone D
Management response:

Dear Simeone D, Thank you for taking the time to review our hotel. I will pass on your excellent comments about the team. I am disappointed that the room wasn't up to our standard. I hope you can give us another chance to restore your faith in us again. Regards Kerrin Chalmers

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
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Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Mantra on Kent is located in the heart of Sydney's CBD ideally positioned on the doorstep of beautiful Darling Harbour and close to attractions such as the Sydney Aquarium and Star City Casino. The hotel offers guests a choice of spacious and comfortably appointed Studio, One Bedroom and interconnecting Two Bedroom Apartments each containing a fully equipped kitchen, LCD TV, CD/DVD player, individual controlled air-conditioning & heating, Foxtel and broadband access. Our One Bedroom Deluxe Apartments include full laundry facilities and a microwave. Our balcony rooms overlook the city and our Darling Harbour view rooms have opening windows to let in the fresh air and sunshine. The hotel's in-house restaurant Cascade Restaurant is open daily for breakfast. Alternatively, just a short stroll from the hotel guests will enjoy Cockle Bay and King Street Wharfs, both premium dining precincts offering a multitude of culinary options, function venues, bars and nightclubs. Offering a range of first class services including 24 hour reception and licensed restaurant and bar, we are a contemporary hotel providing guests with a range of facilities designed to ensure maximum comfort during short and extended stays Our hotel is perfect for a romantic break, escape from the everyday, family holiday or business trip to Sydney. ... more   less 

Additional Information about Mantra on Kent

Address: 433 Kent Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: ₹ 11,694 - ₹ 25,808 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra on Kent 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Mantra On Kent Sydney
Mantra On Kent Hotel Sydney
Hotel Style:
#11 Romantic Hotel in Sydney
#19 Family Hotel in Sydney
#44 Business Hotel in Sydney
#55 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on Kent staff and other travellers.
3 questions
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Adelaide, Australia
over a year ago
Mumbai, India
over a year ago

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Questions? Get answers from Mantra on Kent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are available from all higher floor rooms - 20 and up. But they are all city views.”
 of 5 bubbles DMC90, 13 Feb 2017 | Read review
“ask for one overlooking Darling Harbour”
 of 5 bubbles V4628KMryanw, 3 Dec 2016 | Read review
“Select a room facing South for a view of darling harbour”
 of 5 bubbles pipernof, 14 Nov 2016 | Read review
“I think the front of the building might be best...”
 of 5 bubbles kimbowa, 21 Oct 2016 | Read review
“Get a room on the higher floors”
 of 5 bubbles , 22 Sep 2016 | Read review
5 of 5