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Mantra on Kent

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#64 of 174 Hotels in Sydney
Certificate of Excellence
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1 room 2 adults 0 children
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Mantra on Kent
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1,192 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra on Kent
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Showing 1,167: English reviews
Canberra
Reviewed 26 November 2016

You might need to look at your front door, we had trouble with the heavy door and so did some elderly people we saw entering the hotel who also had difficult. The door actually swung back and hit our young child on the head.

Review collected in partnership with this hotel
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Helpful?
Thank N9824DKlisab
Management response:

Dear n9824DKlisab, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We do hope we get a chance to welcome you back in the future. Regards Kerrin Chalmers

Tauranga, New Zealand
Reviewed 25 November 2016 via mobile

Fantastic location, so close to Darling Harbour and all the shops and fabulous food options. Hotel itself good for what it is, clean and safe. Probably wouldn't stay there again as I prefer a little more luxury and the front desk service was lacking in terms of friendliness and knowledge on the local area. Good for a business traveller however.

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Helpful?
Thank JKandLilPandL
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear JKandLilPandL, Thank you for your recent review and choosing Mantra on Kent on your recent trip to Sydney. Thank you for your feedback about the service from our Front Office Staff, we will take this board and improve as we endeavour to offer friendly and helpful service to our guests. Regards Emma Soutter

Greater Sydney, Australia
Reviewed 24 November 2016

Good location, just couldn't believe there was no room service on Friday or saturday! We were starving by the time we had gotten to the hotel and had an to unpack and leave for our function! Also still waiting on our bond to be returned, we had only spent maybe 3 hours in our hotel the whole stay! The staff...

Review collected in partnership with this hotel
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Helpful?
Thank cassandrac791
Management response:

Dear cassandrac791, Thank you for the review especially your lovely comments about the team. We are glad you enjoyed your recent stay with us. We find that most of our guest go our and explore all the restaurants close by. We are continually working on new ideas for the hotel and hoping to get room service 7 days a week...

Hobart, Australia
Reviewed 24 November 2016

Excellent location. Rooms were spacious, clean and tidy. It was very hot during my stay and the adjustable Air Con was great. The rooms were nice and quiet. Service by reception staff was excellent. Room service was prompt and good quality with good sized meals.

Review collected in partnership with this hotel
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Helpful?
Thank 971kelliep
Management response:

Dear 971kelliep, Thank you for the lovely review especially the excellent comments about the team. We are glad you enjoyed your recent stay with us. We do hope to get to welcome you back again soon Regards Kerrin Chalmers

Canberra, Australia
Reviewed 23 November 2016

Everything was perfect - location, staff, bed and pillows quality. The only thing that bothered me was I found hairs on the extra blanket. Guest could certainly use additional toiletries. This is now my new favourite place to stay in Sydney.

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Helpful?
Thank dartins2016
Management response:

Dear dartins2016, Thank you for the amazing review especially your lovely comments about the team. We are glad you enjoyed your recent stay with us and was able to explore all the prime locations so close to the hotel. I have passed on your comments to our housekeeping manager. We take all feed given to continually improve our service. We...

Reviewed 23 November 2016

The location was great and the room was very quiet, but the room did show obvious signs of wear and tear (water damage to timber in the bathroom) and need for cleaning (bathroom vents entirely clogged). Parking next door at Wilson's at a discounted rate was also a bonus. Overall - a good place to use as a base for...

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Helpful?
Thank Kathryn J
Management response:

Dear Kathryn, Thank you for the lovely review & glad you enjoyed your recent stay with us. We are so fortunate to be situated in a prime location close to popular attractions, key transport systems and the CBD. We take on board all comments provided to continually work on providing a better experience for our guest. Regards Kerrin Chalmers

Wollongong, Australia
Reviewed 23 November 2016

Good location, comfy bed but room had a mouldy smell. Huge apartment with dated bathroom / laundry set up which was probably the source of the mouldy smell. Slept with an open window which made the room noisy. Unfortunate when maintenance lets down an otherwise good hotel and guessing these are the discounted rooms

Review collected in partnership with this hotel
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Helpful?
Thank johnbN9280EM
Management response:

Dear johnbN9280EM, Thank you so much for staying at Mantra On Kent and providing us your feedback. We take on board all comments provided to continually work on providing a better experience for our guest. Regards Kerrin Chalmers.

Mount Annan, Australia
Reviewed 22 November 2016

Location was perfect. The service pretty good as well. The rooms were cleaned. I've made a special request for my kids. Everything was ready for us. I would go back there and recommend it to a friend.

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Helpful?
Thank J4308BMsilviam
Management response:

Dear J4308BMsilviam, Thank you for the amazing review & glad you enjoyed your recent stay with us. I will pass on your lovely comments to the team. We are glad we were able to help with all your request. We really hope we get to see you again real soon. Regards Kerrin Chalmers

Brisbane, Australia
Reviewed 22 November 2016

Good location, bad housekeeping. Staff great, kitchen average, appliances cheap and greasy. Plates greasy. Noisy Air con but OK overall for the price and location. Housekeeping let the room down, all else was great.

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Helpful?
Thank Pooky1326
Management response:

Dear Pooky1326, Thank you so much for staying with us at Mantra on Kent. I have passed on your comments to our housekeeping manager for immediate action. This standard is not acceptable and we pride ourselves on the level of cleanliness we provide. We are continually look at ensuring the product we provide re relevant and up to standard. We...

Hong Kong, China
Reviewed 21 November 2016 via mobile

It was the small things... first, the pan was missing, then the power outlet fried when i tried to use the iron, which fried the range hood as well since they were assumed to be on the same wire, and faulty toaster... along with spotty wifi and central heat that doesnt work, with the ultimate deal breaker when the reception...

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Helpful?
Thank Christina C
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear Christina C Thank you for your review, we take the standard of our apartments very seriously and appreciate the feedback so that we can improve. Kind Regards Emma

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
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Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mantra on Kent is located in the heart of Sydney's CBD ideally positioned on the doorstep of beautiful Darling Harbour and close to attractions such as the Sydney Aquarium, ICC and Star City Casino. The hotel offers guests a choice of spacious and comfortably appointed Studio, One Bedroom and interconnecting Two Bedroom Apartments each containing a fully equipped kitchen, LCD TV, CD/DVD player, individual controlled air-conditioning & heating, Foxtel and broadband access. Our One Bedroom Deluxe Apartments include full laundry facilities and a microwave. Our balcony rooms overlook the city and our Darling Harbour view rooms have opening windows to let in the fresh air and sunshine. The hotel's in-house restaurant Cascade Restaurant is open daily for breakfast. Alternatively, just a short stroll from the hotel guests will enjoy Cockle Bay and King Street Wharfs, both premium dining precincts offering a multitude of culinary options, function venues, bars and nightclubs. Offering a range of first class services including 24 hour reception and licensed restaurant and bar, we are a contemporary hotel providing guests with a range of facilities designed to ensure maximum comfort during short and extended stays Our hotel is perfect for a romantic break, escape from the everyday, family holiday or business trip to Sydney. ... more   less 

Additional Information about Mantra on Kent

Address: 433 Kent Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: ₹ 9,205 - ₹ 20,550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra on Kent 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Mantra On Kent Sydney
Mantra On Kent Hotel Sydney
Hotel Style:
#11 Romantic Hotel in Sydney
#19 Family Hotel in Sydney
#44 Business Hotel in Sydney
#59 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on Kent staff and other travellers.
3 questions
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Adelaide, Australia
over a year ago
Mumbai, India
over a year ago

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Questions? Get answers from Mantra on Kent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join up to Mantra Travel club and you receive free late check out.”
juschillinCairns, 20 Apr 2017 | Read review
“Twin bed single room might have disable access bathroom facilities but they still work fine!”
BizmanVic, 17 Apr 2017 | Read review
“given in a quite street, traffic is no issue, so tipping most rooms would be fine”
robcX898NR, 7 Mar 2017 | Read review
“Views are available from all higher floor rooms - 20 and up. But they are all city views.”
DMC90, 13 Feb 2017 | Read review
“ask for one overlooking Darling Harbour”
V4628KMryanw, 3 Dec 2016 | Read review
5 of 5