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Mantra on Kent

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#60 of 179 Hotels in Sydney
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Mantra on Kent
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1,109 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra on Kent
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Showing 1,084: English reviews
Umina Beach, Australia
Reviewed 16 October 2016

We only stayed one night, but we had an excellent stay. The hotel was very nice and in a good location. The staff were extremely friendly and super helpful! They made us feel very welcome! We will definitely be back for another stay...

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Helpful?
Thank Steven C
Management response:

Dear Steven C, Thank you for your amazing review. I am delighted to hear that we made you stay memorable. I will pass on your lovely comments to our team. I do hope you will visit us again soon. Regards Kerrin Chalmers

Sydney, Australia
Reviewed 15 October 2016 via mobile

Had a really bad experience.. Staff isn't friendly, rooms are small, A/C not working... Basic amenities not provided in room, when u ask for it they take a long time to get it for u and sometimes they don't even get it.. Plz avoid staying here... Worst experience ever....

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Helpful?
Thank maninder2823
Management response:

Dear Maninder2823, Thank you very much for taking the time and providing us with your feedback. I am sorry and troubled to learn that your experience varied so much from our guest. I hope to have the privilege and opportunity to be at your service once again. Please rest assured that we take every review seriously and work on getting...

Canberra, Australia
Reviewed 14 October 2016

Not up to usual standard of Mantra. The bathroom is extremely small and very dated and shabby. Shower door didn't close properly nor did the fridge door. Bed and living area was ok. Location is good but many other choices in this area also.

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Helpful?
Thank Colin W
Management response:

Dear Colin W, Thank you for your feedback regarding your recent stay with us. I am disappointed that we were not able to delight you during this stay. I have communicated your concerns with the respective departments for action. We do hope we get another chance to restore you faith in us. Regards Kerrin Chalmers

Canberra, Australia
Reviewed 12 October 2016

This property is in dire need of updating. Our room smell of old cooking and had not been properly cleaned. However, the location is very good and the prices are reasonable I'll be at not cheap. The people manning the front desk were very nice and capable.

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Helpful?
Thank Steve H
Management response:

Dear Steve H, Thank you for your review. Guest comfort and satisfaction are the utmost concern to us and we are committed to making every possible effort to comfortable and clean. I have passed your comments to our housekeeping team. Thank you for the lovely comments about our team. We hope to welcome you back soon. Regards Kerrin Chalmers

Greater Adelaide, Australia
Reviewed 12 October 2016

Pillows are very soft & have no support, you sink into them & it covers your face. Temperature was fine but we were awoken at 7am on Saturday morning from the building site adjacent. I believe you need to provide some sort of compensation for the noise. Reception friendly & good location.

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Helpful?
Thank Patricia K
Management response:

Dear Patricia K, Thank you for your review and I apologized that you were inconvenienced with the noise so early on a Saturday. There is construction on Sussex Street which is at the end of our block. We are very sorry if this woke you up. I will pass on you lovely comments to our team. Regards Kerrin Chalmers

Brisbane, Australia
Reviewed 10 October 2016

I only stayed a night in between travel, arriving early morning and leaving late. The staff were more than happy for my daughter and I to leave our luggage for an extended period. Wonderful breakfast and friendly obliging staff. Highly recommend

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Thank Linda F
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear Linda F Thank you so much for your review, we are so glad you enjoyed your stay and look forward to welcoming you back soon Regards Emma Soutter

Greater Newcastle, Australia
Reviewed 10 October 2016

Would definitely stay again it is an ideal spot only minutes too darling harbour and easy walk to Queen Victoria building on George street and many shopping outlets.only minutes from bars and restaurants also has its own restaurant for main meals and also breakfast

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Thank Y9118QAkevinf
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear Y9118QAkevinf Thank you for staying at Mantra on Kent and your recent review. We are so glad you enjoyed your stay and got out and about in Sydney. Kind Regards Emma Soutter

Sydney, Australia
Reviewed 10 October 2016

We stayed at Mantra for the weekend of my daughter's 30th birthday. Reception staff were exceptionally pleasant and helpful. Our room was clean, well equipped and spacious. Parking was easy and right next door. The location was wonderful - close to Darling Harbour and city shops. I will definitely recommend Mantra on Kent to all I know!!

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Thank Trish1701
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear Trish1701, Many thanks for your review, happy birthday to your daughter, we are so glad you had a great time. Regards Emma Soutter

Melbourne, Australia
Reviewed 10 October 2016

Great location and room was very spacious and well furnished. Agree with Lyndel (Oct 7) that the shower vent could do with a wipe-over or dust . The staff we encountered were very friendly . We would stay there again if we needed to be in the CBD area.

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Helpful?
Thank garryb339
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear garry339 Thank you for your review of Mantra on Kent, I will pass on your comments about the staff. Thanks also for the feedback about the shower vent, we take cleanliness very seriously and I appreciate the feedback that I can forward onto our housekeeping. Regards Emma Soutter

Sydney, Australia
Reviewed 9 October 2016

This was a nice hotel in a good location, service was ok. Was disappointing we weren't informed about the huge construction site right next door that started a very loud banging construction work at 7:30am on a Saturday morning. Not the best wake up call.

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Helpful?
Thank 923ashleighr
emmasoutter, General Manager at Mantra on Kent, responded to this review

Dear 923ashleighr, Thank you for your review and I apologise that you were inconvenienced with noise so early on a Saturday. There is some construction on Sussex Street which is at the end of our block and I am sorry if this woke you up. Kind Regards Emma Soutter

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
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Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Mantra on Kent is located in the heart of Sydney's CBD ideally positioned on the doorstep of beautiful Darling Harbour and close to attractions such as the Sydney Aquarium and Star City Casino. The hotel offers guests a choice of spacious and comfortably appointed Studio, One Bedroom and interconnecting Two Bedroom Apartments each containing a fully equipped kitchen, LCD TV, CD/DVD player, individual controlled air-conditioning & heating, Foxtel and broadband access. Our One Bedroom Deluxe Apartments include full laundry facilities and a microwave. Our balcony rooms overlook the city and our Darling Harbour view rooms have opening windows to let in the fresh air and sunshine. The hotel's in-house restaurant Cascade Restaurant is open daily for breakfast. Alternatively, just a short stroll from the hotel guests will enjoy Cockle Bay and King Street Wharfs, both premium dining precincts offering a multitude of culinary options, function venues, bars and nightclubs. Offering a range of first class services including 24 hour reception and licensed restaurant and bar, we are a contemporary hotel providing guests with a range of facilities designed to ensure maximum comfort during short and extended stays Our hotel is perfect for a romantic break, escape from the everyday, family holiday or business trip to Sydney. ... more   less 

Additional Information about Mantra on Kent

Address: 433 Kent Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: ₹ 11,165 - ₹ 25,806 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra on Kent 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Mantra On Kent Sydney
Mantra On Kent Hotel Sydney
Hotel Style:
#11 Romantic Hotel in Sydney
#19 Family Hotel in Sydney
#44 Business Hotel in Sydney
#55 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on Kent staff and other travellers.
3 questions
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Adelaide, Australia
over a year ago
Mumbai, India
over a year ago

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Questions? Get answers from Mantra on Kent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are available from all higher floor rooms - 20 and up. But they are all city views.”
 of 5 bubbles DMC90, 13 Feb 2017 | Read review
“ask for one overlooking Darling Harbour”
 of 5 bubbles V4628KMryanw, 3 Dec 2016 | Read review
“Select a room facing South for a view of darling harbour”
 of 5 bubbles pipernof, 14 Nov 2016 | Read review
“I think the front of the building might be best...”
 of 5 bubbles kimbowa, 21 Oct 2016 | Read review
“Get a room on the higher floors”
 of 5 bubbles , 22 Sep 2016 | Read review
5 of 5