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Pier One Sydney Harbour, Autograph Collection

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#26 of 179 Hotels in Sydney
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Pier One Sydney Harbour, Autograph Collection
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2,259 Reviews from our TripAdvisor Community

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There are newer reviews for Pier One Sydney Harbour, Autograph Collection
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Showing 2,184: English reviews
Cheltenham, United Kingdom
Reviewed 8 February 2016

The hotel is in a great location only a short walk from Circular Quay and right on the water. The bar restaurant and terrace areas of the hotel are lovely. Unfortunately we had a very noisy room on the road and bridge side of the hotel (trains go across the bridge all night) compounded by being over a noisy loading...

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Thank Mike C
Dallas, Texas
Reviewed 8 February 2016

Location Location Location! Everything within walking distance. Right on the wharf! The customer service is impeccable. Many great places around, but dinner at the hotel is a great option as well. We loved our stay in Sydney and the Pier One hotel was just perfect!

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Thank Donna B
Sydney, Australia
Reviewed 8 February 2016

Fix your plumbing noise and you have a first rate hotel. Staff was very helpful and friendly. View of harbor was nice. Food was very good quality. Bar service was good. The hotel takes fire safety very seriously!!

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Thank Karen O
Colleyville, Texas
Reviewed 8 February 2016

This is a most interesting hotel, very unique. There were old, rustic beams in the hallways and our room on the 3rd floor. Staff was absolutely fantastic. Very friendly and accommodating. We were celebrating a special occasion, and they helped with flowers and champagne in the room on arrival, plus got us restaurant reservations for the special dinner. Recognized us,...

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Thank Markbur
Coffs Harbour, Australia
Reviewed 7 February 2016

Experienced exceptional customer service throughout all aspects of the hotel operations. Great location - on the Harbour, quiet yet central to shopping, business, restaurants and recreation within easy walking distance.

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Thank Peter S
Newcastle, Australia
Reviewed 7 February 2016 via mobile

Nice clean and tidy rooms. Excellent location, friendly staff. Nice bar and restaurant. However for the 500 bucks a night I'd have expected free wifi and a bit more than freeview on the TV. Also paying for breakfast is a bit painful. But to be fair all minor issues. They have interesting plumbing also! The heritage status means toilets straight...

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1Thank Gavin S
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Good Morning, Thank you for taking the time to provide your feedback in regards to your recent stay at the Pier One Sydney Harbour, Autograph Collection. We pride ourselves on delivering a memorable hotel experience during your travels and we have unfortunately fallen short of our goal during your recent stay. Your comments regarding the TV channels and internet have...

Mesa, Arizona
Reviewed 7 February 2016

Great location fair in all other respects would not recommend. Noise level high.if you need your coffee in the morning plan on a long wait. They make one cup at a time. Great idea but when 40 people want their coffee!!!

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1Thank sandyf263
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Good Morning, Thank you for taking the time to provide your feedback in regards to your recent stay at the Pier One Sydney Harbour, Autograph Collection. We are sorry to hear about the noise and the wait you encountered when ordering a coffee. This feedback has been noted and shared with the hotel team to ensure this can be corrected...

Sydney, Australia
Reviewed 6 February 2016

Had fantastic service from arrival to leaving.Received a glass of champagne on arrival. Valet parked my car. We were very impressed by the friendly welcoming by the check in staff. We were extremely impressed by our room it was absolutely gorgeous and furnished beautifully.Would recommend Pier One it's a wonderful hotel

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1Thank michellemissie
Greater Melbourne, Australia
Reviewed 4 February 2016

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Thank Darren M
Mumbai, India
Reviewed 4 February 2016

We had initially checked in to the Novotel Sydney Central and had an awful experience. Hence we moved out and came to this piece of gorgeousness. We were greeted by some really happy staff (concierge, front desk executive, front office manager and another member of staff). The minute we said we were checking in 2 flutes of champagne were sent...

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2Thank dexsaigal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. This luxury hotel in Sydney also offers a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Region: Australia > New South Wales > Sydney
Price Range: ₹ 14,266 - ₹ 27,535 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
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Also Known As:
Sebel Pier One Sydney Hotel Sydney
Sebel Pier 1 Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#26 Luxury Hotel in Sydney
#27 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travellers.
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Questions? Get answers from Pier One Sydney Harbour, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small harbour view windows from the left side - Im sure the right sided rooms would have better harbour views”
 of 5 bubbles salamo57, 20 Mar 2017 | Read review
“Check your final bill!”
  • Tour boat getting customers from next wharf
  • Sydney Harbor Bridge
 of 5 bubbles evandbob, 15 Mar 2017 | Read review
“Recommend ground floor opening onto pier”
 of 5 bubbles SherwoodSprings, 13 Mar 2017 | Read review
“Ask for King Size Harbour View room.”
 of 5 bubbles tomz978, 12 Mar 2017 | Read review
“Ask for the harbour-front side of the hotel. The alternative is not unpicturesque, but not comparable.”
 of 5 bubbles GarryM_12, 8 Mar 2017 | Read review
5 of 5