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Astral Tower and Residences

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Traveller (544)
Room & Suite (434)
Pool & Beach (52)
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Overview
  • Excellent48%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“star city”(79 reviews)
“star suite”(32 reviews)
“casino hotel”(23 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,172)
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532
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154
71
48
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351 - 355 of 1,135 reviews
Reviewed 2 November 2015

We'd booked a suite in the Star for ourselves and a couple visiting from England. It was their first stop on their first visit to Australia, and I'd made the Astral Tower and Residences aware of this. We were to celebrate a birthday, and I'd...More

1  Thank Serene_Traveller
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 5 November 2015

Dear Serene_Traveller, Thank you for taking the time to post a TripAdvisor review. We are extremely disappointed to read your comments regarding the 2 Bedroom Apartment that you were checked into, however pleased that we were able to offer you a room move to another...More

Reviewed 2 November 2015

I stayed at The Star last Friday night as I had to attend a work awards function there. I have stayed at the hotel a few times now and I must say, it is a wonderful place to stay in Sydney. From checkin to checkout...More

1  Thank kennylm11
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 5 November 2015

Dear kennylm11, Thank you for rating us an amazing 5 stars, for labelling us as a 'great hotel' and also for mentioning that Astral Tower and Residences is a wonderful place to stay in Sydney! We are extremely pleased to read your comments on the...More

Reviewed 2 November 2015

The Astral Tower is a very comfortable and secure hotel, the pool and spa were a pleasure, the staff at the reception and pool were always helpful and pleasant. The beds were cosy and soft, allowing for a restful night. No loud noises could be...More

1  Thank Christian K
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 5 November 2015

Dear Christian K, We are thrilled to read your amazing review and glad that you were impressed by the level of service we want all our guests to experience. Please be assured that we will pass on your kind words to our Front Desk and...More

Reviewed 1 November 2015

Stayed overnight whilst seeing show at Lyric Theatre. Rooms in desperate need of an upgrade. Whilst Hotel foyer ect look fine the rooms (level 9) look tired with old beds and furniture and are not 5 star by any means. Take away the casino part...More

Thank thumper151
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 5 November 2015

Dear thumper151, Thank you for taking your time to share your review with us. As you may be aware we are currently undergoing a vast refurbishment and would like to assure you that your comments about improving our current hotel rooms will be taken into...More

Reviewed 31 October 2015

Travelled back to sydney used to stay a lot at star on business when it first opened This time was with family & booked a 2 bed apartment & my mistake did not notice the second bedroom had a double bed which on arrival looked...More

Thank Zwho61
Response from The_Star_Management, Manager at Astral Tower and ResidencesResponded 5 November 2015

Dear Mark W, Thank you for posting a review on TripAdvisor following your stay with us. We are disappointed to hear that you were not aware of the bedding configuration of our 2 Bedroom Apartments prior to checking in which resulted in the room not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 158 - US$ 479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Sydney
#27 Family Hotel in Sydney
#39 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 158 - US$ 479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Sydney
#27 Family Hotel in Sydney
#39 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (544)
Room & Suite (434)
Pool & Beach (52)
Dining (43)
Amenities (9)
Business Centre & Event Rooms (2)
Questions & Answers
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MimGB2
2 January 2018|
AnswerShow all 5 answers
Response from michandmal | Reviewed this property |
yes there were many children staying at the facility and using the pool
1
Vote
KimberleyE84
4 October 2017|
AnswerShow all 3 answers
Response from naileelw | Reviewed this property |
Hi, I am sure the hotel can accommodate your request. We had a twin but there were 2 large bed that can fit 3 of us.
0
Votes
aussie_gal_0
14 August 2017|
AnswerShow all 6 answers
Response from Traveller2120 | Reviewed this property |
Yes. There is a drinks fridge next to staff counter.... one can also order room service to the pool area. Sensational spot on a sunny day 👍
0
Votes
Room Tips
"Premier Harbour View"
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"Higher floors are less noisy, more value if you book with breakfast included, parking is validated,"
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"Take a room away from the lift"
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"High floor harbour view"
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