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Sheraton on the Park, Sydney

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#29 of 179 Hotels in Sydney
Certificate of Excellence
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Sheraton on the Park, Sydney
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3,428 Reviews from our TripAdvisor Community

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Showing 3,187: English reviews
Perth, Australia
Reviewed yesterday NEW

This place is always a treat to stay at. This was another quick trip interstate and a pretty last minute booking. The room, as always, was well appointed with amenities to match. We stayed in a city view room with a good view of Sydney Center Point Tower. We also had access to the lounge - which was constantly busy...

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Helpful?
Thank hopdan88
Ponce Inlet
Reviewed yesterday NEWvia mobile

I have stayed at this hotel for the last two years and love it. The staff is outstanding and always willing to help. The club room is worth the extra. Great location with a can do attitude. Kudos to the Sheraton staff. If you are in Sydney in December the hotel looks beautiful with all the Christmas decorations.

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Helpful?
Thank des2shang
Reviewed yesterday NEWvia mobile

Don't believe the haters (some people are insufferable)- this hotel is one of the best in Sydney! Beautiful lobby and bathrooms with stunning marble accents across the property. The service and quality of room service far exceeds expectations, when compared to the standard lukewarm burger-fare that is common in other hotels. The deconstructed pavlova desert was incredible. The staff is...

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Thank Michael C
Stockholm, Sweden
Reviewed 4 days ago NEWvia mobile

I bought six of my friends to lunch for a smorgasbord The food was disgusting! Not up to standard especially for $109 per person Nothing tasted right the crab was frozen n tasteless the oyster s so small ! The salads looked disgusting so we didn't touch them The smoked fish was off , soba noodles so cold they were...

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Helpful?
Thank Chris255_13
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Chris255_13, Thank you for taking the time to provide your feedback on TripAdvisor. I am surprised by your comments regarding our signature restaurant Feast, as we frequently receive great feedback from our guests. The restaurant has also received multiple awards for our International Seafood Buffet. Nevertheless, we do sincerely apologize for any disappointment caused and it is regretful that...

Birmingham, United Kingdom
Reviewed 4 days ago NEW

Our experience at the Sheraton on the park was very satisfied. The staff where extremely helpful, could not do enough for you. The hotel was booked for us through the travel agents with our cruise booking. So we could not have been given anything better in our eyes. Excellent choice. Would certainly recommend to friends.

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Thank kelvin g
Melbourne, Australia
Reviewed 5 days ago NEW

Love the location, convenience, quality of linen, décor of room and the friendly staff. For a business traveller efficient, express check out, all round a very good experience for someone looking for a Sydney city hotel.

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Helpful?
Thank Michelle N
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Michelle N, I greatly appreciate the time you have taken to post your review on TripAdvisor. Our location is certainly a drawcard for all types of travellers to Sydney with the convenience of everything you would need at your doorstep and I am glad you had a great overall experience whilst staying with us. We look forward to welcoming...

Reviewed 5 days ago NEWvia mobile

I stayed here overnight with Club Access & enjoyed evening drinks & snacks & then a hearty breakfast at Feast.The hotel was wonderful,all staff friendly & attentive & the location perfect for city visit including going to a show & doing Christmas shopping.

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Helpful?
Thank Cheryl T
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Cheryl T, Thank you for taking the time to provide your review on TripAdvisor and your five star rating. I’m pleased our associates are consistently able to exceed your expectations throughout your stays and agree our associates endeavour to assist our guests whenever possible. I’m glad you enjoyed our Sheraton Club Lounge as we indeed receive many wonderful comments....

Reviewed 6 days ago NEWvia mobile

I returned to Sydney for a brief stop in to say hello to everyone and stayed here for two nights. I stayed here with my wife and child on several occasions previous and this place does not disappoint. If cash allows, spring for buffet breakfast. The variety, freshness and taste is the best I have had outside of Las Vargas!...

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Helpful?
Thank Smod75
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Smod75, Sounds like you had a great night’s stay with us here at Sheraton on the Park and I appreciate the time you have taken to let us hear of your delightful experience. I’m pleased to note you enjoyed your stay so thoroughly including our comfortable Sweet Sleeper bedding and linen and I certainly agree that our buffet has...

Melbourne, Australia
Reviewed 1 week ago via mobile

Opposite the incredible picturesque Hyde Park and around the corner from the busy shopping district, Sheraton On The Park is situated in the heart of the city and is the perfect place to stay for business or pleasure. I want to thank the hotel receptionist that told us we were able to get free WiFi by signing up to the...

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Helpful?
1Thank PrincessStephanie01
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear PrincessStephanie01, I greatly appreciate the time you have taken to post your review on TripAdvisor and I’m delighted you have enjoyed your stay at Sheraton on the Park. I’m pleased our location was so convenient for all your needs and we do indeed receive many wonderful comments regarding our spacious, well-appointed guest rooms and facilities. I’m delighted our associates...

Reviewed 1 week ago

Having recently stayed at this hotel and having recently been 'convinced" into joining the Star privilege club we were very underwhelmed by our stay. There is no perceived benefits in joining the club except free wifi(wow!)Unlike other hotel groups ,breakfast is not included and there is no discount for this. It is very frustrating when you stay in a nice...

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Helpful?
Thank Peter D
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Peter D, Thank you for taking the time to provide your feedback on TripAdvisor and I apologise for any disappointment caused. Rest assured your concerns have been addressed with the Star Privilege Team, as it is definitely not our intention to cause you any disappointment or frustration. Sydney is a highly compressed market for the majority of the year...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Feast at Sheraton on the Park
Feast at Sheraton on the Park
Cuisines: Japanese, Seafood, International, Australian, Sushi
The Gallery
The Gallery
Cuisines: Australian, Contemporary
The Conservatory Bar
The Conservatory Bar
Cuisines: International, Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 

Additional Information about Sheraton on the Park, Sydney

Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: ₹ 12,752 - ₹ 36,940 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#29 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Park, Sydney staff and other travellers.
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Questions? Get answers from Sheraton on the Park, Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely worth getting a city or park view room.”
 of 5 bubbles hopdan88, 7 Dec 2016 | Read review
“Our room overlooked other buildings, so can't comment on what views other rooms had.”
 of 5 bubbles 209kelving, 4 Dec 2016 | Read review
“A park view room.”
 of 5 bubbles Sydney2for2, 19 Nov 2016 | Read review
“Park rooms offer great veiws”
 of 5 bubbles cloudstreet, 15 Nov 2016 | Read review
“Definitely chose a room with club lounge access because was really worth it! Lovely view, staff and a tasty variety of food!”
 of 5 bubbles Karen6345, 13 Nov 2016 | Read review
5 of 5
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