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Quay West Suites Sydney

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#22 of 174 Hotels in Sydney
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Quay West Suites Sydney
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1,242 Reviews from our TripAdvisor Community

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Showing 1,199: English reviews
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Greater Sydney, Australia
Reviewed 4 days ago NEWvia mobile

Views over Sydney harbour bridge and opera house.and the beautiful harbour. Easy walk to everything. Big rooms and had a balcony and the pool and spa were unbelievable! Only negative was the breakfast buffet very average and there was a fair bit of traffic noise.

Thank Michael B
Auckland, New Zealand
Reviewed 6 days ago NEWvia mobile

Stunning views & great staff along with a great location. Good for families to stay with an indoor pool. This is the second time we've stay here and would definitely stay here again. The Harts pub behind the apartments is great for a quick pint!

Thank janienz2017
London, United Kingdom
Reviewed 6 days ago NEW

Great room overlooking the bridge and opera house. Well equipped kitchen which was very clean. Maid service excellent. Gym, swimming pool, sauna all excellent. Room service was also excellent. Reception staff were really helpful. Would definitely re-visit.

Thank 400manda
Cleo S, General Manager at Quay West Suites Sydney, responded to this review

Dear 400manda, What an incredible feedback, thank you! Your comments mean a lot to us and we couldn’t be happier that you enjoyed staying at Quay West Suites Sydney. We look forward to the opportunity to look after you again in the future, Kind regards, Cleo Seaman General Manager

Reviewed 1 week ago NEWvia mobile

Just got back after a 4 night stay in a two bedroom apartment. The view was fantastic! We arrived early, well before check in, but were fortunate enough that our room was ready. The staff on reception were extremely polite & helpful. The carpet in the room & some of the furnishings were a little tired but the view &...

1Thank Paul O
Ottawa, Canada
Reviewed 1 week ago

We stayed at the Quay West Suites one night before cruise. Hotel is in close proximity to the Celebrity terminal and the Rocks area. Very comfortable spacious suite with laundry facilities. Cannot comment on view of Sydney Harbor, our suite did not have a view. Two Breakfast buffet options are available - continental or full buffet. The breakfast is very...

Thank Nicole P
Cleo S, General Manager at Quay West Suites Sydney, responded to this review

Dear Nicole P, Thank you very much for sharing your feedback regarding your experience at Quay West Suites Sydney. We are so sorry you were miss informed on our various Breakfast options and prices, and we are taking action to ensure it doesn’t happen again. The location of Quay West Suites is something we are very proud about it. Guests...

Lakewood, Ohio
Reviewed 1 week ago

Our family of 5 opted for Quay West Suites so that the parents and children did not have to share a bedroom. We had a two bedroom suite that had two bathrooms, a living room with pull out couch, dining room, kitchen, and laundry facilities in the suite. The view was spectacular, with full views of both the harbor and...

Thank CaitlinMagner
Cleo S, General Manager at Quay West Suites Sydney, responded to this review

Dear Caitlin Magner, It’s wonderful to read of your family’s great times at Quay West Suites Sydney! Thanks for such incredible feedback, your opinion is very important to us. We do have lovely apartments perfectly equipped for singles and families as well as our cosy Harrington Bar & Restaurant and the gorgeous pool area facing the Harbour Bridge. Quay West...

Singapore, Singapore
Reviewed 2 weeks ago

What can I say that yet has not been said? Prime location, panoramic view of Circular Quay, The Rocks and the huge ocean steamers docking before your eyes. Cosy bar/restaurant (though somewhat limited in space at busy times), excellent spacious room with ample storage. Fully equipped kitchen. How thoughtful of management to invite guests in the lobby for a "bubble"...

Thank GeorgeFromSingapore
Cleo S, General Manager at Quay West Suites Sydney, responded to this review

Dear George, We are so thrilled to hear how much you enjoyed Quay West Suites stunning surroundings and the Hotel facilities – we really appreciate your feedback. International Women’s Day was indeed well celebrated across our whole company, we are very proud of all our employees and this was one of many wonderful opportunities we have to thank them and...

Washington DC, District of Columbia
Reviewed 2 weeks ago

Luxury hotel near the Rocks. Our two bedroom suite had an amazing view of Sydney Harbor and Opera House. I could sit there for hours looking at the view. Hotel maintenance was quick to respond when I had a broken sink in my bedroom. Hotel staff was very friendly. Note: hotel is close to the Rocks and Circular Quay but...

Thank jurisdawn
Cleo S, General Manager at Quay West Suites Sydney, responded to this review

Dear Jurisdawn, We are so pleased to hear about your stay at the Quay West Suites Sydney! Your fantastic feedback has being warmly received and we couldn’t be happier you enjoyed the view and, most importantly, the efficiency of our friendly team. We are always striving for improvements, so thank you for sharing your thoughts. We do have lifts located...

Reviewed 2 weeks ago

pros: -location! -view from the room (however, it was blocked for most of our three days by cruise ships) -beautiful pool cons: -rooms not quite up to class standard, could use an update -washer made our clothes smell This was not a bad hotel, but a few updates to the rooms could have made it excellent!

Thank Kelsey B
Cleo S, General Manager at Quay West Suites Sydney, responded to this review

Dear Kelsey B Thank you very much for your feedback regarding your experience at Quay West Suites Sydney, we welcome every opportunity to improve our delivery of both the facilities and our services here. We take on board your thoughts on the standard of our rooms and are thrilled to advise that we are working with our valued Owners to...

Evanston, IL
Reviewed 3 weeks ago

Having just stayed in fabulous Quay West Melbourne, our expectations were high for Quay West Sydney and they did not disappoint. Anastasia was welcoming and helpful getting us in for early check-in. We were ensconced in a lovely, spacious 2-bedroom/2-bath apartment on the 20th floor with a breathtaking view of Sydney Harbor. I felt like I had to pinch myself...

Thank jmbordo
Cleo S, General Manager at Quay West Suites Sydney, responded to this review

Dear JMBORDO, Thank you very much for your outstanding feedback regarding your experience at Quay West Suites Sydney. It is such a pleasure to hear that we have achieved our main goal; to match and hopefully exceed your expectations and that Anastacia was able to look after you so well. She is definitely a fundamental member of our team and...

885 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (512)
Room/Suite (88)
Pool/Beach Area (34)
View from Room (133)
Hotel & Grounds (43)
Bathroom (16)
Dining (39)
Family/Play Areas (1)
Other (158)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (342)
1-Bedroom City Harbour Room (92)
1-Bedroom Harbour View Room (76)
2-Bedroom Harbour View Room (97)
Amenities (19)
Pool (19)
Dining (18)
The Hotel (21)

Management photos: Courtesy of the property manager

All Management Photos (31)
Hotel & Grounds (8)
Dining (5)
Room/Suite (12)
Other (6)

Staying in The Rocks

Neighbourhood Profile
The Rocks
The first residents of the Rocks were convicts and sailors from the old nation. As the oldest neighbourhood in the city, the area's cobblestone streets host more than 100 heritage sites and buildings, including the oldest house in Sydney, Camden Cottage, which was built in 1816. Taste a “midi “ or a “schooner” of beer and dine “al fresco” on the waterfront at some of the oldest pubs in Sydney. The weekend markets at the Rocks are where you can find local artists' hand-made souvenirs, organic food and designer jewelry in a relaxed and friendly atmosphere. To enjoy some of the best Australian and international contemporary art, the MCA museum is open every day and select evenings. At the end of a long day of sightseeing, be sure to save energy to dance the night away at the area's many late night entertainment venues.
Explore this neighbourhood


  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about Quay West Suites Sydney

Address: 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > The Rocks
Price Range: ₹ 13,171 - ₹ 24,732 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Sydney 5*
Number of rooms: 121
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Also Known As:
Quay West Suites Sydney Hotel Sydney
Quay West Hotel Sydney
Quay West Sydney
Hotel Style:
#4 Business Hotel in Sydney
#6 Family Hotel in Sydney
#12 Romantic Hotel in Sydney
#22 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Sydney staff and other travellers.
26 questions
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See all questions (26)

Questions? Get answers from Quay West Suites Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front corner rooms have a great view”
400manda, 18 Apr 2017 | Read review
“If you want a view of the harbor you must make the request when reserving and pay the extra for a room with a view.”
632NicoleP632, 16 Apr 2017 | Read review
“Ask for a room with views of the Opera House and harbor.”
CaitlinMagner, 12 Apr 2017 | Read review
“The higher, the better !!!”
  • A room with a view
GeorgeFromSingapore, 6 Apr 2017 | Read review
“Ask for Harbor View”
jmbordo, 3 Apr 2017 | Read review
5 of 5