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Swissotel Sydney

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#15 of 179 Hotels in Sydney
Certificate of Excellence
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Swissotel Sydney
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1,524 Reviews from our TripAdvisor Community

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Showing 1,404: English reviews
Cairns, Queensland, Australia
Reviewed 5 January 2016

Spent 10 days over Christmas at the hotel (3 Suite Rooms) with my family of 10 people. Even before we arrived at the hotel I had previously spoken to Anupam, and upon check-in he remembered speaking with me. His attention to detail and level of service was completely above and beyond, considering whilst we were waiting for him to service...

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Helpful?
Thank lmn0210
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Imn0210, Thank you for taking the time to provide us with your feedback and for giving us such a wonderful review! I was very happy to read that you had such a great stay with us and that Anupam and Clifford in particular, provided you with such excellent service! Our team does everything they can to ensure that our...

Sydney Australia
Reviewed 5 January 2016

Loved this place during our stay during our NYE celebrations - whilst we didn't stay at the hotel for the 12 pm celebrations, we certainly made the best of what this place brings !! In term of extra features - which were all brilliant A New Year's Eve session in the spa in the morning ( massage / facial )...

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1Thank cv4565
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear cv4565, Thank you very much for taking the time to provide us with your feedback and for such a great review! I was very happy to read that you had such a wonderful stay with us over the New Year period! Our team does everything they can to ensure that our guests' have a fantastic stay and I am...

Reviewed 5 January 2016 via mobile

The staff are so lovely, especially the greeting man Clifford is so accommodating, friendly and made me and my mum enjoy our stay that much more! The executive lounge is nice for some little snacks and good assortment of beverages. The beds were so comfortable too!

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Helpful?
Thank Tiarne C
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Tiarne C, Thank you for taking the time to provide us with your feedback. I am pleased to read that you thoroughly enjoyed your stay with us and that our staff, particularly Clifford, were able to help make this a memorable stay for you. My team and I look forward to welcoming you back to the Swissotel Sydney in...

Singapore, Singapore
Reviewed 5 January 2016

In-room amenities were poor, they didn't even provide water for guests. after check-in, we got to go out to buy water, Location was convenient. Check out time at 11am, and make sure you check out on time

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Janice Z
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Janice, Thank you for taking the time to provide us with your feedback. I was disappointed to read that you experienced a few issues during your stay with us and would like to sincerely apologize for any inconvenience this may have caused you during your stay with us. I do hope we will have the opportunity to welcome you...

Bournemouth
Reviewed 4 January 2016

This was a great Hotel in an excellent location in the City. Handy to the main shops and very close to Darling Harbour and Circular Quay. The rooms were excellent for a family of 4 that were spacious, contemporary and quiet. The real stars of the Hotel were the Concierge staff who were incredibly welcoming when returning from a day...

Review collected in partnership with Swissotel Hotels & Resorts
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1Thank Quiet_life_21
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Quiet_Life_21, Thank you for taking the time to provide us with your feedback and for such a wonderful review! I was very pleased to read that you enjoyed your stay with us and that our Concierge team provided you with such excellent service during your stay. I will be sure to pass on your kind comments to my team....

Auckland
Reviewed 3 January 2016

This hotel is a cut above the rest. The decor and rooms are modern and inviting but for us it was the personal service from all staff, especially at the front door that made us feel like VIP guests. From start to finish we felt very welcome and will be staying here again.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
2Thank dramaticAuckland
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear dramaticAuckland, Thank you for taking the time to provide us with your feedback. I was pleased to read that you had such a wonderful experience during your stay. The service you received is exactly the type of experience we aim to provide our guests' and we look forward to welcoming you back to the Swissotel Sydney in the near...

Townsville, Australia
Reviewed 3 January 2016 via mobile

The room we had was on the 13th floor and overlooking the pool. Not a great view but still good. Food in restaurant was AMAZING, and the choices that we had for the buffet breakfast was unbelievable. Would love to stay again. The staff we very friendly.

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Helpful?
Thank nikhands
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Nikhands, Thank you for taking the time to provide us with your feedback. I was very happy to read that you had such a wonderful time with us, and that you were able to enjoy our restaurant during your stay! Our team does everything they can to ensure that our guests' have a fantastic stay and I am pleased...

Shanghai, China
Reviewed 2 January 2016

Spent 13 nights at the Swissotel in mid October. The hotel is very centrally located which is great for getting around town during the day. At night this area is very quiet though. The accommodations were ok and in line with expectations. The service level was ok, the in-room dining quite quick and I can recommend the burger. The fact...

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Helpful?
Thank London_UKTravella
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear London_UKTravella, Thank you for taking the time to provide us with your feedback and notifying us of the issues you experienced during your stay. We are always happy take guest feedback on board and we do hope that we will be able to welcome you back to the Swissotel Sydney in the near future. Kind Regards, Christian Hirt General...

Perth, Australia
Reviewed 2 January 2016

It would be hard to beat the central location of this hotel which is slam bang in the centre of the Sydney CBD. Located above Myer, the entrance to the hotel is a like a hole in the wall of the department store that it straddles but don't let that out you off. We were warmly welcomed by hotel staff...

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Helpful?
2Thank Slamdunk17
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear Slamdunk17, Thank you for taking the time to provide us with your feedback. I was very happy to read that you had such a wonderful stay with us! Our team does everything they can to ensure that our guests' have a fantastic stay and I am pleased that we were able to make yours so enjoyable. I will be...

Milan, Italy
Reviewed 1 January 2016

Beautiful hotel in Market Street close to shopping centers, very professional staff, beautiful rooms, free Wifi, breakfast expensive at 37 AUD and swimming Pool not at the highest standard of the hotel. Highly recommended

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank 946tizianab
SwissotelSydneyHotel, General Manager at Swissotel Sydney, responded to this review

Dear 946tizianab, Thank you for taking the time to provide us with your feedback. I was pleased to read that you enjoyed your stay with us. We look forward to welcoming you back to the Swissotel Sydney in the near future. Kind Regards, Christian Hirt General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Sydney enjoys prime location in the heart of the city centre, appealing to discerning business and leisure travellers. The deluxe 5 star hotel features 369 luxurious rooms and suites, exclusive Executive Lounge, two stylish food and beverage outlets, extensive conference and banquet facilities, and relaxing recreational and fitness facilities. ... more   less 

Additional Information about Swissotel Sydney

Address: Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Price Range: ₹ 12,184 - ₹ 25,481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Sydney 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Swissotel Sydney Hotel Sydney
Swissotel Hotel Sydney
Sydney Swissotel Hotel
Hotel Style:
#7 Spa Hotel in Sydney
#15 Luxury Hotel in Sydney
#22 Family Hotel in Sydney
#26 Romantic Hotel in Sydney
#40 Business Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Sydney staff and other travellers.
33 questions
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Questions? Get answers from Swissotel Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best value for money for what we expected”
 of 5 bubbles , 24 Feb 2017 | Read review
“Good when you get deal if having conference rates . I like corner rooms”
 of 5 bubbles terasa2016, 19 Feb 2017 | Read review
“Stay in a Swiss advantage room”
 of 5 bubbles BKelb, 19 Feb 2017 | Read review
“You won't regret staying there”
 of 5 bubbles octogenarian2016, 16 Feb 2017 | Read review
“Book a cheaper room on lower levels and use the money to go out for dinner etc. Much better value than Executive Club.”
 of 5 bubbles sunnyandbright, 8 Feb 2017 | Read review
5 of 5