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Harbour Rocks Hotel Sydney - MGallery Collection

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Traveller (284)
Room & Suite (216)
Dining (25)
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Overview
  • Excellent48%
  • Very good35%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“no lift”(77 reviews)
“boutique hotel”(90 reviews)
“opera house”(191 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
Offers from Harbour Rocks Hotel Sydney - MGallery Collection
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Harbour Rocks Hotel Sydney - MGallery Collection
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,348)
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Traveller rating
600
423
145
51
28
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600
423
145
51
28
Show reviews that mention
All reviewsno liftboutique hotelopera housescarlett restaurantgreat locationa ground floor roomlovely boutiquesmall hotelheritage buildingcruise shipnight managerclose to circular quaybotanical gardensan easy walkgeorge streetrockshrh
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1 - 5 of 1,247 reviews
Reviewed 5 days ago

Hotel in lovely area,close to Cirular quay.Very busy,lively area with a great atmosphere.Room very comfortable and we were lucky enough to have a view of the Opera house and bridge.Breakfast was deliciousBe warned there is no guest lift in hotel ,also lots of steps between...More

Review collected in partnership with Accorhotels.com
1  Thank carolmaryhutchins
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 5 days ago

Dear carolmaryhutchins, Thank you for your review on trip advisor. It is a pleasure to receive positive feedback about our comfortable rooms, delicious breakfast & location. I will ensure your comments are shared with our team & we hope we can welcome you back in...More

Reviewed 1 week ago via mobile

Its rare to find a "middle of the pack" review these days. We are more likely to write glowing reviews about places we loved or angry rants about places we hated. However, I think this is a fair review for an average/disappointing experience. Let's start...More

2  Thank Megan C
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 5 days ago

Dear Megan C, Thank you for your review on trip advisor. Firstly, please accept our sincere apologies for the lack of care & follow up with your incident. We take incidents very seriously & it is upsetting to hear that we let you down on...More

Reviewed 1 week ago

Good unique location - actually in the Rocks area, & good atmosphere - a real boutique setting, the rooms were of a good size and clean & comfortable. But don't go there for the food, the quality was very disappointing for a quality establishment.More

Review collected in partnership with Accorhotels.com
Thank Ted B
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 1 week ago

Dear Ted B, Thank you for your review & positive comments regarding our location & comfortable rooms. Please accept our sincere apologies for your dining experience. I would appreciate any specific details if you would like to contact me via h8758-gm@accor.com. We hope we can...More

Reviewed 2 weeks ago via mobile

Loved my week at The Rocks! What a lovely hotel and the rooms are so nice. Excellent location for dining, museums, walking the sites and night life. Staff was great, ask for Moss, he’ll get you taken care of. I’ll be back next year for...More

2  Thank Todd B
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 1 week ago

Dear Todd B, Wow! Thank you so much for your review & 5 star rating on trip advisor. It is always a please to read about our great location & staff. I will ensure you comments are shared with the team and especially Mos. We...More

Reviewed 2 weeks ago

We had a very pleasant stay at the Harbour Rocks. Our room was quiet, clean and comfortable. The staff was all so friendly and helpful. Our only issue was that we requested help with a dinner reservation and we were told it was taken care...More

Thank teresa18
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 1 week ago

Dear teresa18, Thank you so much for your review on trip advisor. It is a pleasure to receive positive feedback about our comfortable rooms and friendly staff. Please accept our apologies for the inconvenience caused with your dinner reservation & itinerary. I will ensure these...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 171 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Sydney
#52 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 171 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Sydney
#52 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
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Traveller (284)
Room & Suite (216)
Dining (25)
Amenities (5)
Business Centre & Event Rooms (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
1234amm
11 February 2018|
AnswerShow all 3 answers
Response from Frederick L | Reviewed this property |
Hi, We never needed one, but I am sure they would have one.
0
Votes
addicks765
5 July 2017|
Answer
Response from Francesca P | Reviewed this property |
No idea. Try to ask receptions: they are super cool!
1
Vote
Caryn M
1 March 2017|
AnswerShow all 2 answers
Response from Lauren J | Property representative |
Dear Caryn M, Thank you for your question. When making your booking you can request your preferred floor (level 3) & we will do our very best to accommodate this. We look forward to welcoming you to Harbour Rocks Hotel... More
0
Votes
Room Tips
"Ground floor if stairs are an issue"
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"From experience, the rooms on the ground floor seemed larger than the rooms at the top"
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"look for superior option on their own website"
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"See above note about 3rd floor corner."
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