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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel in lovely area,close to Cirular quay.Very busy,lively area with a great atmosphere.Room very comfortable and we were lucky enough to have a view of the Opera house and bridge.Breakfast was deliciousBe warned there is no guest lift in hotel ,also lots of steps between...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank carolmaryhutchins
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 5 days ago
Dear carolmaryhutchins,
Thank you for your review on trip advisor. It is a pleasure to receive positive feedback about our comfortable rooms, delicious breakfast & location. I will ensure your comments are shared with our team & we hope we can welcome you back in...More
Its rare to find a "middle of the pack" review these days. We are more likely to write glowing reviews about places we loved or angry rants about places we hated. However, I think this is a fair review for an average/disappointing experience.
Let's start...More
2 Thank Megan C
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 5 days ago
Dear Megan C,
Thank you for your review on trip advisor. Firstly, please accept our sincere apologies for the lack of care & follow up with your incident. We take incidents very seriously & it is upsetting to hear that we let you down on...More
Good unique location - actually in the Rocks area, & good atmosphere - a real boutique setting, the rooms were of a good size and clean & comfortable. But don't go there for the food, the quality was very disappointing for a quality establishment.More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Ted B
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 1 week ago
Dear Ted B,
Thank you for your review & positive comments regarding our location & comfortable rooms. Please accept our sincere apologies for your dining experience. I would appreciate any specific details if you would like to contact me via h8758-gm@accor.com. We hope we can...More
Loved my week at The Rocks! What a lovely hotel and the rooms are so nice. Excellent location for dining, museums, walking the sites and night life. Staff was great, ask for Moss, he’ll get you taken care of. I’ll be back next year for...More
2 Thank Todd B
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 1 week ago
Dear Todd B,
Wow! Thank you so much for your review & 5 star rating on trip advisor. It is always a please to read about our great location & staff. I will ensure you comments are shared with the team and especially Mos. We...More
We had a very pleasant stay at the Harbour Rocks. Our room was quiet, clean and comfortable. The staff was all so friendly and helpful. Our only issue was that we requested help with a dinner reservation and we were told it was taken care...More
Thank teresa18
Response from Lauren J, General Manager at Harbour Rocks Hotel Sydney - MGallery CollectionResponded 1 week ago
Dear teresa18,
Thank you so much for your review on trip advisor. It is a pleasure to receive positive feedback about our comfortable rooms and friendly staff. Please accept our apologies for the inconvenience caused with your dinner reservation & itinerary. I will ensure these...More
The first residents of the Rocks were convicts and sailors from the old nation. As the oldest neighbourhood in the city, the area's cobblestone streets host more than 100 heritage sites and buildings, including the oldest house in Sydney, Camden Cottage, which was built in 1816. Taste a “midi “ or a “schooner” of beer and dine “al fresco” on the waterfront at some of the oldest pubs in Sydney. The
...More
weekend markets at the Rocks are where you can find local artists' hand-made souvenirs, organic food and designer jewelry in a relaxed and friendly atmosphere. To enjoy some of the best Australian and international contemporary art, the MCA museum is open every day and select evenings. At the end of a long day of sightseeing, be sure to save energy to dance the night away at the area's many late night entertainment venues.
Response from Lauren J | Property representative |
Dear Caryn M,
Thank you for your question. When making your booking you can request your preferred floor (level 3) & we will do our very best to accommodate this. We look forward to welcoming you to Harbour Rocks Hotel... More
Dear Caryn M,
Thank you for your question. When making your booking you can request your preferred floor (level 3) & we will do our very best to accommodate this. We look forward to welcoming you to Harbour Rocks Hotel soon!
Regards
Lauren Job
General Manager