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24/12/2017 25/12/2017
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    Shangri-La Hotel Sydney

    176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
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    24/12/2017 25/12/2017
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    US$ 438
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    Traveller (3192)
    Room & Suite (1513)
    Dining (226)
    Overview
    • Excellent61%
    • Very good24%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “horizon club” (533 reviews)
    “blu bar” (222 reviews)
    “cafe mix” (203 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (6,638)
    There are newer reviews for Shangri-La Hotel Sydney
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    1,681 - 1,685 of 6,090 reviews

    Reviewed 12 March 2016 via mobile

    This hotel has one of the best views over the Sydney Harbour. Our room view was spectacular. We had the club room which also gives you access into the club lounge. Only the Dress Standards lets the club down. Shirts & Thongs should not be...More

    Thank David C
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 5 April 2016

    Dear David C, Thank you for taking the time to write a review about your recent stay with us. Great to hear that you enjoyed your Horizon Club room and the exclusive benefits that come with it. We look forward to your next stay with...More

    Reviewed 11 March 2016

    Stayed at Shanghai-la for 4 days in March. Location, service and amenities are exceptional. And if you obtain horizon level (concierge) it's spectacular. The hotel is located walking distance to the Sydney harbor bridge, the opera house, the ferries and the Rocks. The rocks is...More

    Thank Lori S
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 1 April 2016

    Dear Lori S, Thank you for taking the time to review our hotel. Fantastic to hear that you enjoyed your stay with us, especially the personalised service from the Horizon Club team. We look forward to having you again soon. Best regards, Paul

    Reviewed 11 March 2016

    We stayed in Premier Grand Harbour View King Room. View and location wonderful but the room needed some upgrading. We even found a piece of broken glass in the carpet at the foot of our bed. Breakfast buffet has a lot of variety which is...More

    Thank Retired_Bankers
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 15 March 2016

    Dear Retired_Bankers, Thank you for your review of the hotel and for commending the harbour views from the rooms and the hotel's location, which is convenient to key transport systems, popular attractions and the CBD. With regards to your concerns on the rooms, I highly...More

    Reviewed 11 March 2016

    Just returned from a 5 day stay at the Shangri La. The hotel is well located a very short walk from The Rocks and less than a 10 minute walk from Circular Quay. We ofund the service to be very good, which has always been...More

    Thank SFtravelsoftern
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 15 March 2016

    Dear SFtravelsoftern, Thank you for taking the time to write a review about our hotel. Wonderful to hear that our colleagues were able to delight you from arrival to departure. With regards to your concerns about the rooms, I highly recommend staying in our renovated...More

    Reviewed 11 March 2016 via mobile

    We were on the 27 floor of the hotel and had a fantastic view of the bridge and the opera house, and only 10 minutes walk to the circular key. Room and the service were excellent. We used the hotel club facilities and from the...More

    Thank midagedtraveller
    Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 15 March 2016

    Dear midagedtraveller, Thank you for your excellent review of the hotel. Wonderful to hear that you enjoyed the uninterrupted views from your Grand Harbour View room on the 27th floor. Also great to hear that our colleagues were able to delight you from start to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 196 - US$ 516 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Sydney
    • #13 Spa Hotel in Sydney
    • #15 Romantic Hotel in Sydney
    • #15 Family Hotel in Sydney
    • #35 Luxury Hotel in Sydney
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 563
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Orbitz, Hotels.com, Agoda, getaroom.com, Cancelon and TripOnline SA so you can book your Shangri-La Hotel Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Sydney >
    • The Rocks
    • Also Known As
    • Shangri La Sydney ,
    • Shangri La Hotel Sydney
    Add Photo Photos
    Traveller (3192)
    Room & Suite (1513)
    Dining (226)
    Pool & Beach (17)
    Hotel & Grounds (1457)
    Bathroom (208)
    Business Centre & Event Rooms (8)
    Nearby
    The Rocks
    The first residents of the Rocks were convicts and
    sailors from the old nation. As the oldest
    neighbourhood in the city, the area's cobblestone
    streets host more than 100 heritage sites and
    buildings, including the oldest house in Sydney,
    Camden Cottage, which was built in 1816. Taste a “midi
    “ or a “schooner” of beer and dine “al fresco” on the
    waterfront at some of the oldest pubs in Sydney. The
    ...More
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    Ask a question
    Questions & Answers
    maurice s
    3 October 2017|
    AnswerShow all 2 answers
    Response from EscapeNow | Reviewed this property |
    So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
    0
    Votes
    Cheryl A
    9 August 2017|
    AnswerShow all 2 answers
    Response from Thigster | Reviewed this property |
    Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
    0
    Votes
    Kerry C
    17 July 2017|
    Answer
    Response from Gudrun S | Property representative |
    Thank you for you message. Secure Parking offers the following rates for parking at the hotel: Monday - Sunday, 0 - 4 Hrs+, at $44.00. You enter via the main entrance to the hotel and Secure Parking will valet your car... More
    0
    Votes
    Room Tips
    "you must choose a room with a harbour view or opera house view."
    Read review
    "opera house view is beautiful"
    Read review
    "Harbour view rooms are spectacular"
    Read review
    "Ask for an upgrade to a club room with views of Darling Harbour"
    Read review
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