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Oaks on Castlereagh

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538 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Melbourne, Australia
Reviewed yesterday NEW

First time visiting Sydney, came across Oaks on Castlereagh. It is a decent and pleasant place to stay. The room was a reasonable size, neat and tidy, has a kitchen with cutlery and utensils to use and even a laundry! We were provided by far the BEST hotel service by Mr Sukanya, who looked after us during our stay. And...

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Thank Jackie_chitto
Auckland, New Zealand
Reviewed 2 days ago NEW

The hotel is situated in a good location and very handle to trains and buses at central station, which made it a breeze to go any where. The room was clean with good facilities.. The service was attentive and professional and the hotel felt very safe and secure.. The large swimming pool was perfect for adults and kids alike after...

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Thank albertngv
Australia
Reviewed 5 days ago NEWvia mobile

Pros: great price, very clean, good size suite, free laundry facilities, kitchen, cutlery and utensils Cons: no free WiFi unacceptable for 2017, keys are physical keys which require checking out manually taking time in the morning, 10am check out early compared to competitors

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Thank Roland D
Melbourne, Australia
Reviewed 5 days ago NEW

This was a very good hotel. The room was neat, good size, and clean. Comfortable bed. Well located within easy walking distance of Central and Museum stations, Pitt St, Capitol Theatre, and China Town. The biggest issue is the noise - both external (trains), and internal (plumbing and air-conditioning).

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1Thank Stella F
Brisbane, Australia
Reviewed 6 days ago NEW

We arrived early and were told that the room was not yet available. They offered to store our luggage while we headed off for some breaky. Shortly after while we were still having our breaky, we received a phone call that the room was ready! Quite impressed at the speed they managed to get it ready. We went back to...

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Thank MelE06
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for your wonderful feedback and recommendation for future travellers. I highly appreciate your positive comments on our convenient location, room comfort and cleanliness, complemented by our excellent customer service standards. In regards to the air conditioning noise, in all of our studio apartments they are fitted with ceiling mounted units and the noise is considered as...

Reviewed 1 week ago via mobile

Stayed 2 nights in a studio apartment. Found it not very clean. Badtroom had a odd smell. Found hair that wasn't mine everywhere. Striped the bed before leaving, found out that we have been sleeping on top of a very dirty mattress topper, blood and hair that wasn't ours. The kitchenette had stains all over the place. Out checking was...

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1Thank Bea G
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, It’s quite disappointing to go through the comments and pictures you have provided here in. Please accept my sincere apologies for such unpleasant cleaning standards you experienced on this occasion. It is quite unusual serious issue ever experienced by any of our guests that warrants full investigation for further action. Please be assured your feedback is given serious...

Brisbane, Australia
Reviewed 1 week ago

This hotel is extremely well positioned; close to transport and shops. The room was clean and well-serviced. An added bonus is the mini kitchen comprising microwave, hot plates, sink and crockery/cutlery. The staff were helpful and welcoming. Rates are moderately priced. Overall, a great stay and will return for future visits to Sydney

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Thank Adele784
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for your excellent feedback on your recent stay with us. I highly appreciate your positive comments on our convenient location, cleanliness and room comfort complemented by our excellent customer service standards. We certainly look forward to welcoming you back on your next visit to Sydney.

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The location is near china town, around this area they have many Thai restaurant and pub too. It also convenient for shopping and near the Muzeum station. It also take about 15 minutes walk to Darling Harbour.

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Thank aapplew
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city certainly provides easy access to all that you need to relax and enjoy your stay with your family. We look forward to welcoming you and your family back on your next visit to Sydney.

Surfers Paradise, Australia
Reviewed 3 weeks ago

Oaks is located close to Central and Museum train station and Chinatown. The room size is good for a one bedroom apartment and having a kitchen was also helpful. I liked that it was a gas cooktop and there were sufficient pots and pans to cook with. Having a balcony for fresh air was also appreciated. I was on the...

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2Thank SunTan12
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing positive feedback on our fully furnished spacious apartment hotel located in the heart of the city. It is our main aim to provide excellent product and customer service standards as acknowledged by several excellent reviews here. With sincere apologies for discomfort caused due to issues as mentioned, I highly commend my entire team for...

Coffs Harbour, Australia
Reviewed 3 weeks ago

Very comfortable, clean and Central apartment and such great value at the last minute in booking it. Great that we could also get parking and the staff were most accommodating in helping us with this.

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Thank graemear
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your recent stay with us. I highly appreciate your positive comments on our convenient location, room comfort and cleanliness, complemented by our excellent customer service standards. My team and I look forward to welcoming you back on your next visit to Sydney.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks on Castlereagh provides guests with deluxe, self-contained accommodation and premier facilities, making it ideal for holidaymakers and corporate travellers alike looking for a luxurious base from which to explore the cosmopolitan metropolis of Sydney. Spacious fully self-contained apartments, most boast private balconies leading off the open plan living, dining and kitchen area. Whether you choose a studio, 1 or 2 bedroom apartment you are guaranteed superior service and comfort. Facilities include an indoor heated pool & spa, fitness room, table tennis area, outdoor barbeque area and secure undercover parking (fee applies). ... more   less 

Additional Information about Oaks on Castlereagh

Address: 317 Castlereagh St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: ₹ 8,240 - ₹ 21,343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks on Castlereagh 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Regis On Castlereagh Hotel Sydney
Hotel Style:
#18 Spa Hotel in Sydney
#71 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Castlereagh staff and other travellers.
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Questions? Get answers from Oaks on Castlereagh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room is clean and the living room is spacious. They provide kitchen and you may cooking too.”
 of 5 bubbles aapplew, 2 Jan 2017 | Read review
“Ask for a high floor if you are a light sleeper, away from the rail line.”
 of 5 bubbles SunTan12, 27 Dec 2016 | Read review
“I think no matter where you are placed you will have the noise of the traffic and night life”
 of 5 bubbles 718suzannet, 15 Dec 2016 | Read review
“Studio with kitchenette.. No table No chairs to eat on!”
 of 5 bubbles maisonc353, 12 Dec 2016 | Read review
“Well setup for self catering”
 of 5 bubbles Koko472, 12 Dec 2016 | Read review
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