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Pinnacle Apartments Canberra

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Pinnacle Apartments Canberra
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347 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Mandurah, Australia
Reviewed yesterday NEW

Good facility overall with secure acess and parking. Appartment and facilities clean and enjoyable. Kids loved pool and bbq used for one dinner. Well locted for walking access to local restaurants at Kingston shops, and a great steakhose at the Kingston hotel.

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Helpful?
Thank allanriley9
Sydney, Australia
Reviewed yesterday NEW

Location convenient - walking 2 blocks to Kingston shops and restaurants. Apartment dated but comfortable with basic furniture and kitchen utensils/plates for a short stay - 2 queen bedrooms plus apparently a sofa bed sharing one bathroom. Front desk helpful at time of booking to request bedding configuration different to web options. Free Wi-Fi slow Free on-site parking is tight...

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Helpful?
Thank Alexandra M
Macau, China
Reviewed 1 week ago

Nothing is too far from anything in Canberra but these apartments are pretty well situated near restaurants, shops, parks and main roads to get in and out quickly. We had a three bedroom apartment with all the amenities that a family needs while on the road, kitchen with everything to cook, washer, dryer, kids upstairs and balcony to have a...

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Helpful?
1Thank PeterBey
Melbourne, Australia
Reviewed 2 weeks ago

We ended up booking a deluxe 2 bedroom apartment after changing our booking. Although the apartment was not particularly deluxe, it was spacious and on the ground floor. The beds were comfortable. The location was good, as we could walk to Kingston restaurants and Kingston foreshore. Staff were helpful. My companion had a problem with a light not working, but...

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Helpful?
Thank RuthStellaBowen
Melbourne, Australia
Reviewed 2 weeks ago

This is a great place to stay if you are in Canberra for a short vacation.These apartments are situated in a quiet locality and is a short walk from close and other stores. The rooms are cosy and well furnished and equipped. The open living room and kitchen layout give a feeling of speciousness. The hotel staff is friendly and...

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Helpful?
Thank Suhel K
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Suhel, Thanks for the great review. Very happy to hear you enjoyed your stay. We look forward to welcoming you back again soon. Warm Regards Rebecca

Queensland
Reviewed 3 weeks ago

My wife and I stayed 3 nights. The reception manage would not even make a good "Bell Hop" in the USA. He could not provide any carrier for our luggage and when I asked him how to get to our room with our suitcases he promptly replied "walk". There are no lifts in what appears to be a 3 story...

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Helpful?
1Thank rubert
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Rupert, Very disappointed to read your review. Unfortunately most serviced apartments in Australia do not have a concierge on duty, I apologise for being unable to assist. Our property does have a lot of stairs and we don't have lifts, this is clearly stated on all websites - I am sorry you missed this. Our carpets and lounges are...

Sydney, Australia
Reviewed 3 weeks ago

Poor service-took 3 hours and 3 phone calls to get booked portacot. Not enough cutlery or chars for nine people in 4 beded appartment Stair light timer too short to get safely upstairs, No globe on balcony Lounge grubby and lounge chair damaged Only small TV in 2 bed apartment WI-FI USELESS in upstairs appt Pool was good Gym -not...

Review collected in partnership with this hotel
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Helpful?
Thank annja2016
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Annja2016, Thank you for your recent comments surrounding your stay at the Pinnacle Apartments. I am sorry to hear of your experience and have spoken to the housekeeping and maintenance departments to rectify these issues. At the moment we are in the process of upgrading our apartments and we hope to replace the lounges sometime in the new year....

Brisbane, Australia
Reviewed 3 weeks ago

We stayed in a 3 bedroom apartment. Beware the under cover carparks are incredibly narrow, door damage is guaranteed. The guy on reception hates his job, and will be so condescending you will want to flatten his nose. The apartment was comfortable, a good size, but a little tired. Its due for an update. The apartment had no toilet paper....

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Helpful?
Thank Pierce_Rekk
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Pierce, It is disappointing to hear of your experience with us at the Pinnacle Apartments. I have spoken to the team to address these issues and to ensure that they don't happen again. We are in the process of upgrading our apartments and hope that the process will be complete by the end of the year. I do hope...

Reviewed 2 December 2016 via mobile

If you are on business and need to walk to parliament etc it's not bad Small tiny pool 2 bedroom units with one bathroom only Furniture very old Front desk staff are great Few nice restaurant close by Not good for family with kids

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Helpful?
1Thank Alex F
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear AlexF, Thank you for your feedback. All of our 1 & 2 bedroom apartments have 1 bathroom only. Most of the 3 bedrooms and all of the 4 bedroom apartments have 2 bathrooms. We hope to replace our lounges in the near future. At present we are renovating our bathrooms and kitchens. I am glad the staff were helpful...

Sydney, Australia
Reviewed 30 November 2016

The three bedrooms were spacious. Unfortunately the previous occupants must have had a water incident on the majority of carpet and when we arrived in our room there was an industrial carpet dryer in situ in the lounge room

Review collected in partnership with this hotel
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Helpful?
Thank deniseprowse2118
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Deniseprowse2118, Sorry about the carpet dryer being left in your apartment! We hope you enjoyed your stay with us and do hope you will return in the future. Kind Regards Rebecca

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pinnacle Apartments offer 1, 2, 3 & 4 bedroom apartments. We are a short stroll to the local Kingston shops which houses some of Canberra's finest restaurants and cafes. Complimentary parking, WIFI and gym access. ... more   less 

Additional Information about Pinnacle Apartments Canberra

Address: 11 Ovens St | Kingston, Canberra 2604, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: ₹ 8,510 - ₹ 14,978 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Apartments Canberra 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Pinnacle Apartments Canberra Hotel Canberra
Pinnacle Apartments Canberra Kingston
Hotel Style:
#5 Spa Hotel in Canberra
#31 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Apartments Canberra staff and other travellers.
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Questions? Get answers from Pinnacle Apartments Canberra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going as a group then try to check in early to get rooms close to each other and also good car parking spots.”
 of 5 bubbles Suhel_2112, 2 Jan 2017 | Read review
“Go to another Hotel”
 of 5 bubbles rubert, 30 Dec 2016 | Read review
“Rooms in another hotel are the best.”
 of 5 bubbles matthewmI6712MH, 25 Sep 2016 | Read review
“no lift access to second floor.”
 of 5 bubbles 441robert, 25 Sep 2016 | Read review
“we had a room on the corner you could hear a bit of traffic but not loud and not much traffic”
 of 5 bubbles 413ruthy, 4 Aug 2016 | Read review
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