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Tall Trees Motel

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431 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Wodonga, Australia
Reviewed 28 April 2016

Once you find the hotel it is a great stay. Tall Trees certainly represents Best Western Hotel chain in a superb manner. Breakfast was excellent. Only down was the shower over the Shub being 6'3"makes these a little awkward. The heated floor made up for the shub experience.

Review collected in partnership with Best Western
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Helpful?
Thank Craig L
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Graig T Thank you for taking the time to share your experience with us at Tall Trees Canberra, I am pleased that you enjoyed your stay with us as will the team. I will investigate the shower heads in the executive rooms but we are limited due to the height of the ceiling in those rooms. Once again Craig,...

Smeaton Grange
Reviewed 27 April 2016 via mobile

Check your contents of mini bar on arrival because they will charge you days after your visit, maybe we were naieve, and didn't check. As a family on a budget we carry our own snacks,BUT hey there's nothing you can do after.. they can have their $16 and loose a customer. Dont take the the family.

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Helpful?
1Thank Mark B
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Mark B Thank you for your time yesterday to discuss your concerns. I will be following up on the points you raised, with my team to ensure that we can rectify this issue from reoccurring. I was very pleased to hear that you and your kids enjoyed your stay with us. A refund for the mini bar has already...

Melbourne, Australia
Reviewed 25 April 2016 via mobile

Why is it so hard to get a relatively short term booking in Canberra? My booking last time was at a hotel that will remain nameless but was not good. Tall Trees is much better but is still a pretty average place to stay. Room was comfortable enough, bathroom new and good, room service adequate but view there was none....

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Helpful?
Thank Alison F
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Alison F Thank you for taking the time to pass on your experience. Our hotel is located just outside the CBD of Canberra and is in a quiet location while still remaining in close proximity to all the Canberra has to offer. Although there is some nice views from the second floor of mount Ainslie and Telstra tower. The...

Gold Coast Australia
Reviewed 21 April 2016

A good 5 minute drive from anywhere and situated in a quiet suburban street. As Best Western Members we chose to stay here and were pleased we did. We upgraded from a standard room because on inspection found the standard a bit small for three days and our gear. Our room was large with four beds so we could spread...

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Helpful?
1Thank Gary M
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Gary M Thank you for taking the time to let us know about your experience at Tall Trees. I was very pleased to read that the team were accommodating and that you enjoyed your stay with us. On behalf of the team, thank you and we look forward to welcoming you back to Tall Trees when you are next...

Dunedin, New Zealand
Reviewed 12 April 2016

Very quiet, clean and well presented. The only factor which I considered a negative was a very small bathroom, and no opening windows to expel hot air / vapor. Staff were very friendly, and leaving notes as required is a good feature.

Review collected in partnership with Best Western
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Helpful?
Thank Kenneth R
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Kenneth R Thank you for taking the time to let us know about your experience. I was pleased to read that you enjoyed your stay with us and that the team looked after you. On behalf of the team thank you for your kind review and we look forward to welcoming you back to Tall Trees when you are...

Nowra, Australia
Reviewed 3 April 2016

I regularly stay at Tall Trees for business and pleasure and find it to be excellent value. It's well located in a quiet suburban street but close to the city. The staff are very friendly and rooms are large. Plenty of parking.

Review collected in partnership with Best Western
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Helpful?
Thank Louise M
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Louise M Thank you for taking the time to write your review. It is always good to read reviews from our return guests. The team continually strive to provide a warm and personalised service to all our guests. On behalf of the team thank you and we look forward to welcoming you back when your are next visiting Canberra....

Reviewed 2 April 2016 via mobile

Have been a bit slack in providing reviews of this motel as it feels almost like a second home. It's very nice when you arrive to be greeted by name - guess why it feels so much like home. The room was great, the location is quiet but handy to the shops and the staff were very friendly and professional....

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Helpful?
Thank Robert T
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Robert T Thank you for your excellent review. The team and i strive to provide a warm and personalised service to all our guests and it is great to read that we are delivering on what we strive to achieve. On behalf of the team thank you and we look forward to your return soon. Kind regards Brook Paulka

Melbourne, Australia
Reviewed 30 March 2016 via mobile

A good motel with a few inconveniences such as impossible wifi - I gave up and used my phone hotspot as the motel wifi was poor with frequent dropouts. The room I booked was far too small and uncomfortable for working in. I have stayed here before and had a large and comfortable room, so next time I will be...

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Helpful?
Thank arabud
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear arabud Thank you for passing on your experience to our readers. I would like to inform you that we are working with our providers to improve our wifi service into the hotel. We appreciate all the feedback regarding this issue and it has been raised as a priority to rectify. The standard rooms are compact yet comfortable, but as...

Lyon, France
Reviewed 26 March 2016 via mobile

Good welcome, the room ( We had a Deluxe room)was renovated in part but not all ( not the bathroom, and the furnitures who are old). The room was clean but the balcony not at all 😕. The beds are new and clean. Surroundings are ok ( not that nice )and not fare from the center. Breakfast had nothing special...

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Helpful?
Thank Jagat16
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Jagat16 Thank you for taking the time to pass on your thoughts regarding your stay with us. I was disappointed to read that your stay with us did not meet your expectations. We are working on continued improvements and updating of our rooms. I was pleased to read that the staff were welcoming and helpful. I would welcome the...

Barnsley, United Kingdom
Reviewed 16 March 2016

A good quality motel just outsides Canberra ideal for sight seeing. A reasonable price, the room has comfortable beds and a great powerful shower. a small shopping area with a pub and cafes all within walking distance. A drive into Canberra takes about 10 minutes. We were on a holiday/sightseeing visit and thoroughly enjoyed the stay

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Helpful?
Thank Sheilalovesholidays
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Sheilalovesholidays Thank you for taking the time to pass on your experience. I was delighted to read that you enjoyed your stay with us. Best Western Tall trees Canberra is perfectly located for any visitor to experience what the Nation’s capital has to offer. On behalf of the team thank you and we hope that we may see you...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality boutique motel in a quiet, leafy, central location. ... more   less 

Additional Information about Tall Trees Motel

Address: 21 Stephen St, Canberra 2602, Australia (Formerly BEST WESTERN Tall Trees Canberra)
Region: Australia > Australian Capital Territory > Canberra
Price Range: ₹ 6,288 - ₹ 12,576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tall Trees Motel 4*
Number of rooms: 79
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Also Known As:
Best Western Ainslie
Best Western Canberra
Canberra Best Western
Hotel Style:
#17 Business Hotel in Canberra
#30 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Tall Trees Motel staff and other travellers.
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Questions? Get answers from Tall Trees Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were down the back. Nice and Quiet.”
mdtt, 24 Apr 2017 | Read review
“upstairs and towards the suited me nicely”
WangarattaHeather, 24 Jan 2017 | Read review
“All are Quiet and great surrounds.”
bantam414, 4 Jan 2017 | Read review
“If you have heavy bags go the ground floor, if not they will carry them up the stairs for you”
474suev, 19 Dec 2016 | Read review
“Our room was ground floor not far from the dining room for breakfast.”
mezandgaz, 9 Dec 2016 | Read review
5 of 5