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Diplomat Hotel

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459 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Sydney, Australia
Reviewed 21 March 2016

We stayed for 2 nights in this good value and very pleasant Hotel having stayed there same years ago. The Hotel location is excellent for the Canberra visitor - central to many of the main tourist locations. The room was spacious, comfortable and well equipped - nothing was lacking. We enjoyed 2 nights of good dining and service at their...

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Helpful?
Thank Frederick H
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Frederick H, Thank you so much for your feedback. We are all pleased that you enjoyed your time with us. A few months back we applied a lot more attention to our breakfast buffet which started getting great reviews so I am disappointed that you found it lacking. I'll spend some catchup time in there to see whats going...

Sydney, Australia
Reviewed 4 March 2016

We stayed at the Diplomat this week and were very happy with our experience. The room was comfortable, very clean and modern, and well located to the various places we visited in Canberra. We enjoyed superb dinners and breakfasts. We didn't use the pool and the gym, because we were busy sightseeing, but those facilities were there if we needed...

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Helpful?
Thank Treavor D
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi there, glad you enjoyed your stay. HOpe to see you again soon Rowland and the team

Sydney, Australia
Reviewed 29 February 2016

From the time I phoned the Diplomat Hotel to book, the staff have been fabulous. I was travelling with my elderly (& fussy) mum & needed to ensure certain amenities - no request or question was too much. The hospitality, friendliness and helpfulness continued throughout our stay ...across all the staff. The hotel is beautifully quaint on the outside -...

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Helpful?
Thank Sherii888
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Sherri888, Thank you so much for such an in depth review! The Team and I are very pleased that we helped to make your weekend a joy. Our refurbishments are starting next month and the shower screens have not been forgotten. Hopefully the next time you stay we can turn your four star into a five star review! Rowland...

Werribee, Victoria, Australia
Reviewed 29 February 2016

We visited this hotel for two nights over the weekend and came away very disappointed with our stay. On check in we enquired about breakfast and were advised by the male receptionist on duty at the time that if we pre-order with him then we will receive the full buffet breakfast at $15.00 each. We agreed to this offer as...

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Helpful?
1Thank Sharne W
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Sharne W, Thank you for letting me know of your recent experience with the hotel. It seems that there was a breakfast buffet issue on the date that you stayed as you are the second person to make this comment. I will be spending some time in this department from tomorrow to ensure that this was just an anomaly....

Blue Mountains National Park, Australia
Reviewed 27 February 2016

Staff were excellent. Hotel interior and dining area was nice. Room had everything I needed with excellent tech options and a super comfy bed. The room itself a little dated, worn and tired compared to other modern hotels. Very clean and tidy. Hotel on a fairly busy road, my room had a balcony but I didnt have noise issues which...

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Thank ellanor10
Sydney, Australia
Reviewed 25 February 2016

My wife and myself stayed at this hotel for the fourth or fifth time in mid February 2016. As always the staff were friendly and the room on the third floor was clean and tidy. Free parking in the basement or outside the hotel in the yard with lift to all floors. The bed was most comfortable and tea/coffee making...

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Helpful?
Thank Macca708
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Macca 708, Great to see you back! Thanks for providing feedback from your stay. Hope to see you again soon Rowland

Sydney, Australia
Reviewed 25 February 2016

Stayed for one night last weekend. Totally impressed. Check-in and check-out was so smooth and friendly. Downstairs restaurant area so expansive and plenty of underground parking available. The room itself was one of the largest non-suite rooms I have been in, and I have been in plenty. Nice to have room to move around. Bed was comfortable and nice furnishings,...

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Helpful?
Thank RonRSydney_Australia
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi there, Thanks for the great feedback. We hope to see you around the hotel again soon Rowland

sydney
Reviewed 23 February 2016

Two nights at this hotel and we would gladly stay again. The room was large in size, well appointed and comfortable and clean. Free wifi and free parking were a pleasant surprise as was little things like shortbread with tea and coffee. Room service was good. The food very reasonably priced and tasted great. The food selection was not your...

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Helpful?
1Thank ozrick33Sydney
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi ozrick33Sydney, Thanks for letting others know about your experience of the hotel. I'm glad you enjoyed your stay AND I now have a craving for a club sandwich! Looking forward to seeing you again soon Rowland

Bowral
Reviewed 23 February 2016

We stayed at the Diplomat for Two nights and this is the first time we have stayed at this Hotel, we arrived early but this was no problem for the staff, they looked after our bags and gave us directions to the Art Gallery that was our next stop, on our return the same friendly reception staff had our room...

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Helpful?
1Thank Paul P
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Paul P, I am so pleased that you enjoyed your time with us! Canberra has much more to see these days so I expect to see you back here soon. Thanks for the feedback Rowland

Reviewed 11 February 2016

The hotel was fine and all was good but three phone calls and two hours later room service arrived and then it was over cooked and with the wrong sides ...worst of all not even an offer of a discount or free meal....hmm....

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Helpful?
Thank Martyn W
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi there, My apologies for your delayed room service meal. we have electronic systems in place to complete food service more efficiently but on the night you stayed a simple printer error caused some orders not to reach the kitchen. I hope you will give us another chance on your next visit to Canberra Regards Rowland

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Diplomat Hotel is located in the heart of Manuka-Kingston - an easy walk to the best that Canberra has to offer! ... more   less 

Additional Information about Diplomat Hotel

Address: Cnr Canberra Ave & Hely St | (2 Hely St), Canberra 2603, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: ₹ 6,289 - ₹ 12,274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Hotel 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Diplomat Canberras Boutique Canberra
Hotel Style:
#14 Luxury Hotel in Canberra
#17 Romantic Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Diplomat Hotel staff and other travellers.
2 questions
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Walpole, Australia
Sydney
over a year ago

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Questions? Get answers from Diplomat Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can ask for a balcony if required and two queen sized beds instead of two singles can be done.”
 of 5 bubbles 26Alexsuz, 2 Dec 2016 | Read review
“We booked a Delux room.”
 of 5 bubbles AilsaH473, 27 Oct 2016 | Read review
“All rooms appear to similar”
 of 5 bubbles 183verah, 23 Oct 2016 | Read review
“go for king spa ... you will love all the space around you!”
 of 5 bubbles mrsmeee, 11 Oct 2016 | Read review
“Ask for a room on the top floor with a view with windows that open to allow fresh air.”
 of 5 bubbles 734nadial, 27 Sep 2016 | Read review
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