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Crowne Plaza Hotel Canberra

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#18 of 58 Hotels in Canberra
Certificate of Excellence
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Crowne Plaza Hotel Canberra
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1,326 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Canberra
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Showing 1,300: English reviews
Sydney, Australia
Reviewed 11 July 2015

Fantastic room and comfortable bed. Reception was fast and efficient on both checkin and checkout. Location was handy to Civic and tourist attractions around Canberra. Room facilities were easy to use. Has to be one of the best in Canberra.

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Helpful?
Thank alien2533
Melbourne, Australia
Reviewed 11 July 2015

What a disappointment!........worse than that....what a disgrace for the IHG group. I have stayed in canberra many many times and this is the first time I decided to give this hotel a go......what a silly decision. I'm a Platinum Ambassador with the IHG group and I can tell you in Canberra it means NOTHING! No recognition when you arrive NOTHING....

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2Thank Grant T
CrownePlazaCBR, Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Grant T, I would like to apologise for the disappoint you felt over your recent stay. As an IHG Rewards Member and a Platinum Ambassador Member, we do appreciate your loyalty and thank you for staying at our property whilst in Canberra. Management would like to discuss this matter further with you and if you were able to contact...

Sydney, Australia
Reviewed 8 July 2015

Nice Hotel close to the city......clean.....BUT .....no-one seems to be on the same page re - dinning rewards ....as we are new members we asked do we tell staff that we are members or will it be taken off our bill at check-out....it will be taken off at check out .....so we get to check out .....and you guessed it...

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2Thank diahann g
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear diahann g, First of all, let me thank you for taking time to write your review. It is nice to read that the location of the property is a close proximity to your needs and regarded the cleanliness of the property. However, we sincerely apologize if the type of service received regarding your program fell below of your expectations....

Sydney, Australia
Reviewed 5 July 2015

I often stay here on visits to Canberra. Overall an excellent stay. The staff are very friendly and obliging. They are always ready to help. The location is also superg being located in a very central port of Canberra, adjoining a beautiful park with a lovely outlook. The facilities are in great shape. However the restaurant is a disaster at...

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1Thank Wayne G
Melbourne
Reviewed 2 July 2015

Stayed for two nights on Business. I really like this place Very central. Even though the hotel is old it has been extensively renovated and is looking very very good. The gym is run by an external company which means its half decent and actually has a real squat rack and pull up bars and kettle bells. If you are...

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Helpful?
Thank Anthony V
CrownePlazaCBR, Front Office Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Luckydog428 We are happy to know you enjoyed your stay at Crowne Plaza Canberra and the found the location ideal. We look forward to welcoming you back in the future. Kind Regards Vaib Bagga Assistant Front Office Manager

Sunshine Coast, Australia
Reviewed 30 June 2015

Great location. Handy to everything we wanted to do. Walked around the Lake - absolutely awesome! Our room was clean, beautifully appointed and amenities could not be faulted. Staff were very welcoming and friendly. Wi fi was quite expensive, but if you sign up to their rewards program it is free - such a bonus!

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Thank pjandmdog
Peregian Beach
Reviewed 29 June 2015

Spent 1 night here, nice hotel. They are not spacious rooms but more then what you need. The design is nice and there is plenty of natural light. The beds are very comfortable. Check in/out was efficient and staff was friendly. The hotel is right in town and its a short 5 minute walking to the shopping district so if...

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Thank Terri S
Narre Warren, Australia
Reviewed 23 June 2015

Friendly staff, excellent room service menu, spacious and modern rooms with comfortable beds in the heart of Canberra! What more could you ask for? An excellent property which I will stay at any time I am in Canberra!

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Thank BenL94
Melbourne, Australia
Reviewed 19 June 2015

The Crown Plaza in Canberra, a big name. When i went into my room, i was quite surprised about how nice the room was layed out. With the bed in front of the large window, excellent bed, by the way. But the downfall like in so many places is the bathroom, old, needs urgently renovation. Shower in the bathtub is...

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Helpful?
Thank Rudi844
CrownePlazaCBR, Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Rudi844, Thank you for your review of our Hotel. We are pleased to hear that you enjoyed the layout of your room and that you found it to be comfortable. With regards to your experience at our Barista station, we do apologise for any inconvenience and we will investigate the matter further. Kind regards, Crowne Plaza Canberra Management

Sydney, Australia
Reviewed 16 June 2015

Stayed at the hotel over the long weekend and enjoyed my stay. Was in a King room and it was spacious and clean. Bed was really comfortable and we could block out all of the sun for a good sleep-in with their great blinds. The room had a beautiful view over the park and it was really nice seeing the...

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Helpful?
Thank Melanie T
CrownePlazaCBR, Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Melanie T, We are glad to hear that you enjoyed your room and found your bed to provide a comfortable night's sleep. We do apologise for any inconvenience with the carpark and hope that on future visits they do not occur again. We look forward to welcoming you back to Crowne Plaza Canberra. Kind regards, Crowne Plaza Canberra Management.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Encounter friendly service, easy accessibility and all the amenities you'll need to stay connected at Crowne Plaza Canberra. Ideally located in the heart of the Nation's Capital and within walking distance of the city's best bars, restaurants, attractions and main shopping fair, Crowne Plaza Canberra is the accommodation venue of choice for those seeking a memorable experience. Each of our 296 luxurious rooms have been designed with comfort in mind and feature ergonomic workstations and deluxe bedding to ensure you are well rested during your holiday or business stay. Excite your palate with succulent grills and fresh local produce in our signature Redsalt Restaurant, or enjoy lighter fare and a selection of wine, beer and specialty cocktails in our vibrant and popular Binara one bar. Meet with friends or hold an informal meeting with colleagues in the picturesque Atrium Lounge and enjoy an espresso coffee prepared by one of our expert baristas. Being active is a big part of enjoying life, which is why we're pleased to offer guests complimentary access to Pro-Fit Health Club with sauna and outdoor pool. Guests may also take advantage of our 24 hour Business Centre, high speed broadband and wireless connectivity in public areas designed to keep you connected. Be confident in your decision to experience Crowne Plaza Canberra and rely on exemplary service, easy access and modern facilities designed with your comfort and enjoyment in mind. ... more   less 

Additional Information about Crowne Plaza Hotel Canberra

Address: 1 Binara St, Canberra 2601, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: ₹ 6,984 - ₹ 24,891 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Canberra 4.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza
Hotel Style:
#8 Romantic Hotel in Canberra
#11 Family Hotel in Canberra
#12 Business Hotel in Canberra
#17 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Canberra staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Canberra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and peaceful”
 of 5 bubbles swapi007, 9 Mar 2017 | Read review
“Pick the park view rooms in the quiet area of the hotel”
 of 5 bubbles Samicus, 19 Feb 2017 | Read review
“I got a premium room and was disappointed so don't waste your money. Get a room away from the lobby area if you don't want to be disturbed.”
 of 5 bubbles luxurythrill, 15 Feb 2017 | Read review
“Suggest requesting room away from elevators much quieter as the elevators service a lot of rooms on each floor.”
 of 5 bubbles M1632TEpeters, 1 Feb 2017 | Read review
“I would suggest you pick a room away from the casino side of the hotel.”
 of 5 bubbles U2942FMmarkd, 26 Jan 2017 | Read review
5 of 5