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Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
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654 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Auckland Ellerslie
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Showing 620: English reviews
Hamilton, New Zealand
Reviewed 15 December 2012

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Helpful?
Thank Alanda303
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Auckland Central, New Zealand
Reviewed 13 December 2012

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Helpful?
Thank lutz_heutmann
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Wellington, New Zealand
Reviewed 12 December 2012

Stayed again at this hotel, for my daughters graduation - stayed three nights. Initial booking was correct, a twin room but was given a king size bed. Had that changed to the correct booking,couldn't work this one out as they told me at reception twin room only to given a king size bed room? Arrived tired so decided to eat...

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Helpful?
Thank APRS
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for posting your feedback.

San Jose, California
Reviewed 11 December 2012

I was visiting New Zealand from the United States. On my first night at the Ibis, I did not notice there was no microwave in the room and took some takeaway food from a nearby restaurant. The next morning, I called the reception desk to see if there was any way to heat up my food, and they said the...

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Helpful?
Thank Poetree08
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your feedback. We shared and discussed the incident in the restaurant as a team and its clear we should have handled the situation much better. We apologise sincerely for the way we handled your request. Thank you for highlighting this as it gave us the opportunity to address it and improve. We hope you enjoyed...

Tauranga, New Zealand
Reviewed 5 December 2012

Never have had a problem at this hotel. Like the location and the easy parking. Easy access from the motorway. Near the train station and bus stop. The hotel has friendly staff, accidently left our phone charger behind the weekend before and they were able to locate it and return it efficiently.

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Helpful?
Thank kathandandrew
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your feedback. Thank you for highlighting our proximity to Greenlane Train Station. It's really a very easy way to travel into the city centre; a 12 minute train ride will have you in the heart of downtown Auckland !

Newcastle, Australia
Reviewed 1 December 2012

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Helpful?
Thank Robert C
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Hamilton, New Zealand
Reviewed 30 November 2012

I stay here if I am in Auckland for a night and am not going to be spending much time at the hotel. The room is a basic one, but it has everything you need and is always clean and quiet. Always a good price too. It's not located in the middle of the city, which I think is a...

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Helpful?
Thank Nicola P
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you for your comments. It's great that you are able to take advantage of our complimentary parking. Thank you for posting your feedback.

Waiheke Island, New Zealand
Reviewed 28 November 2012

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1Thank waiheke
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Rotorua, New Zealand
Reviewed 27 November 2012

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Thank Kiwirelic
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Wellington, New Zealand
Reviewed 18 November 2012

Price $154 per room per night. Normally $119 to $129. 2 rooms and breakfasts booked Told at breakfast only 1 paid for. Had to produce email to confirm the two bookings. This has happened on previous occasions, no apology tendered. I have spent 20 odd nights over the last 2 years. Slowly things are deteriating in my opinion

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Helpful?
Thank TWright38
Colin M, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your feedback. We are very sorry that you experienced a problem with your booking. We are absolutely committed to continued growth in the service we offer, and we are genuinely sorry to have let you down. Thank you for sharing your thoughts.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Region: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: ₹ 4,976 - ₹ 12,764 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Auckland Ellerslie staff and other travellers.
1 question
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3 months ago

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Questions? Get answers from Ibis Auckland Ellerslie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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