Ellerslie Palms Motel
384 Ellerslie-Panmure Highway, Mount Wellington, Auckland 1060 New Zealand
Lowest prices for your stay
$127
Free cancellation until 16/02/23
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$127
$120
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Travelocity$120
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#2 of 4 hotels in Mount Wellington
Location
Cleanliness
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Value
See why so many travelers make Ellerslie Palms Motel their motel of choice when visiting Mount Wellington. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. You’ll enjoy relaxing rooms that offer a refrigerator, a kitchenette, and air conditioning, and you can stay connected during your stay as Ellerslie Palms Motel offers guests free wifi. The motel features baggage storage and express check-in and check-out. Plus, Ellerslie Palms Motel offers complimentary tea, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. While visiting Mount Wellington / Ellerslie , you may want to try some ramen at one of the nearby restaurants, such as Wagamama Sylvia Park. Mount Wellington is also home to Mt. Wellington, a popular volcano that is not too far from Ellerslie Palms Motel. We’re sure you’ll enjoy your stay at Ellerslie Palms Motel as you experience all of the things Mount Wellington Ellerslie has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Golf course
Hiking
Children's television networks
Highchairs available
Shuttle bus service
Parking
Wifi
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Bicycle tours
Squash offsite
Walking tours
Car hire
Taxi service
BBQ facilities
Baggage storage
Non-smoking hotel
First aid kit
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Electric blanket
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Afrikaans, Filipino
Location
Contact
384 Ellerslie-Panmure Highway, Mount Wellington, Auckland 1060 New Zealand
Getting there
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91Reviews0Q+A14Room tips
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This property has much to offer but let's themselves down on the smaller details. Rooms were huge and well appointed, quiet, great off street parking and extremely comfortable. However many items were not overly clean, outdoor area littered, window sills, oven, microwave, fridge and crockery/cutlery needed attention. Before daring to eat off crockery or drink from glasses (that were filthy) we had to clean, they were unhygienic. Oven had leftovers on the base, microwave had splatter from previous guests and fridge was not clean. Given COVID I would have expected a much higher level of cleaning however they have obviously relied on previous guests to clean sufficiently, this was not the case. However when we addressed with cleaning staff they were lovely and accommodating and cleaned window sills. We arrived at 1700hrs we had anticipated an earlier arrival but due to flight delays we were a few hours later (reception open until 1900hrs so we were not concerned) however was closed. We called the number on the door and were given a lockbox number, keys retrieved to room but they had not been allocated and we could not access. Thankfully another couple had already called reception and they were en-route so this problem was solved quickly. Also staff advised that we had been inadvertently charged twice and refund was in process however 7 days later no refund for over-charge has been processed. This is a great property, cleaning ladies were lovely but Management just need to get the basics right. Reception should be available as stated, rooms and amenities should be cleaned and outdoor areas need attention. I would stay here again and I can recommend but please Management address the issues we have raised. This will elevate your property rating considerably with little effort. I would have liked to address these issues directly with Management however as we were busy and office often closed, we did not have the opportunity to address directly when we were in residence.…
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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After a booking problem that Booking.com finally sorted out with a couple of phone calls, we were able to change the original room for the access unit by paying extra. However, there's a 'no refund' policy regardless of your reason for cancelling. They charge full price to cancel which is extremely bad business policy and unusually rigid for Auckland. We had to alter our dates when the airline changed our flight date and that was time consuming and unnecessarily difficult. We booked the access unit that proved to be well appointed, once we managed to access it. We arrived mid afternoon but our key left in their lockbox was for the wrong room. When we called the after hours number the woman was extremely rude but we did get the key to the disability unit, only minutes before other guests arrived to claim it - the key cards were in the wrong envelopes. The disability unit has a modern, spacious very clean bathroom and a seperate bedroom with space to move around the main room. Reverse cycle air conditioning. The kitchenette is well supplied with a microwave and the entire unit was clean. There's a dining table. The bed is just 'OK'. The bedroom has a queen bed with a single bed in the lounge. Someone in a wheelchair would be unable to reach the upper kitchen cupboards, but apart from that, it's wheelchair accessible with a park right at the door with a ramp. Extra wide doorways but no easy chairs - just two upright chairs without arms. Overall it is a good disability unit at Auckland prices for $195 a night with easy access to motorways north and south and about 20 minutes from the airport. Smoking outside with sand boxes provided. The woman who serviced our room yesterday (changed towels, removed trash but didn't make the bed) was very pleasant. We have a few more nights here before flying out. There's only one disability unit, it's room number 2. I wouldn't book here again because of their rigidly greedy "no refund" policy. It's too risky.…
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Date of stay: January 2023
Location
Cleanliness
Service
Room Tip: Mobility unit is quiet, with little traffic noise with the door closed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here new years eve, the room was large, clean and well-appointed. Double-glazed windows meant the room was very quiet. Free parking and wifi was a bonus. Check-in was done remotely via a key box (probably due to the time of year). Room didn't have wifi or TV instructions so this could be an improvement, as reception was closed so I had to ask one of the cleaners for more info. Otherwise, a great stay and highly recommended.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The staff were lovely and had good communication. My husband and I stayed here for an evening with our 3 children. The apartment was definitely spacious and the beds were comfortable. 2/5 dining chairs were broken, 2/3 of the lamps did not work, the shower drain was blocked and the shower was pretty dirty with soap scum. I could also tell the sheets and pillows to the beds had not been changed before we stayed there. In saying all that, our trip was still enjoyable and I would stay there again. It is close to all you need and it's also a very warm building and there were no noise issues at all. Despite all mentioned, I still think the complex is pretty fantastic
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My husband booked to stay at this motel but had to cancel in the last min because of the sudden Level 4 lockdown for all of NZ. He contacted the motel and explained the situation and we were still charged the full cost of 3 night’s booking $600 in total. It’s unbelievable and unreasonable!!! We will never ever book with this motel again.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We stayed 2 nights here with our grandaughter. Friendly welcome at the reception. Clean, tidy & modern rooms. Good kitchen facilities. No stove but okay with it has it had a microwave. Single bed was ideal for grandaughter
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
You forget the exterior once you are enclosed in these super slick rooms. The boys loved having their cookies replenished every day (who doesn’t) and we adults enjoyed the privacy and independence permitted by staying here. Generous kitchenettes and Showers. comfortable beds, beautifully appointed units and super sized sky tv for the kids when you return exhausted from your day out. The rooms are immaculate (I would put this in capital letters if TripAdvisor permitted) and rooms are serviced daily (did not expect that either as many hotels are taking advantage of the pandemic to reduce service staff citing contact reduction) Highly recommend.
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Date of stay: July 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was soooooo impressed with Ellerslie Palms Motel. Friends and myself had accommodation booked for our Auckland trip but on arrival this fell through. By a happy coincidence we came across Ellerslie Palms who promptly set us up for the next 3 nights. This requirement a bit of re-jig but manager very happy to help us out. If that wasn't enough!!, we then walkkng into our mordern, spacious room with monster size shower, tv with full Sky and My Sky. I thoroughly thoroughly recommend this accommodation for best service, help, comfort and facilities.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I stayed at the Ellerslie Palms Motel for 3 nights whilst visiting from Australia. Even though I booked a ground floor room and was given a room on the second level, I didn't mind, as it was spacious, clean and quiet. There was a kitchenette with a full complement of crockery and utensils, as well as a fridge, microwave and cooking hob. A bottle of milk also comes with the room. The room was spacious and the shower was one of the larger walk in types. Free wifi is provided and there is ample parking on site. There is a but stop metres up the road, with services to Panmure train station and central Auckland. I will definitely stay here again next time I visit Auckland
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Date of stay: July 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Perfect location, short walk to shops and station. Nice comfortable beds. Shower bit dated,but bathroom spotless,fresh towels,linen and toiletries each day ,exalent maid service ,rooms smelt lovely and fresh after they had been. Tea and coffee facilities at small kitchen area,biscuits and tea refilled each day. Laundry room on site at back of main car park. A located parking space outside your unit. Small bar and place to eat by reception. In fact everything you need while travelling,with helpful friendly staff.
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$105 - $124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ellerslie highway hotel ellerslie
FORMERLY KNOWN AS
Motel 384
LOCATION
New ZealandNorth IslandAucklandMount Wellington
NUMBER OF ROOMS
22
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Frequently Asked Questions about Ellerslie Palms Motel
Which popular attractions are close to Ellerslie Palms Motel?
Nearby attractions include Mt. Wellington (1.2 km) and FUNPLEX VR PARK (1.1 km).
What are some of the property amenities at Ellerslie Palms Motel?
Some of the more popular amenities offered include free wifi, free parking, and room service.
Which room amenities are available at Ellerslie Palms Motel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ellerslie Palms Motel?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Ellerslie Palms Motel?
Yes, free parking is available to guests.
What are some restaurants close to Ellerslie Palms Motel?
Conveniently located restaurants include Marua Road Cafe, Hokkaido Restaurant & Bar, and Indian Accent.
Does Ellerslie Palms Motel have an airport shuttle?
Yes, Ellerslie Palms Motel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ellerslie Palms Motel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ellerslie Palms Motel?
The staff speaks multiple languages, including English, Filipino, and Afrikaans.
Are there any historical sites close to Ellerslie Palms Motel?
Many travellers enjoy visiting Howick Historical Village (6.2 km), Parnell (6.9 km), and Eden Garden (6.3 km).