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Emerald Lake RV Resort and Waterpark

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04/06/2017 05/06/2017
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Toronto, ON
Reviewed 2 weeks ago

I am writing because, although we did not manage to get a spot at this park for this season, the dealings I had with the staff there, particularly Isabelle, were tremendous. Hope to visit this year one weekend!

Thank Lesley G
Lisa H, Manager at Emerald Lake RV Resort and Waterpark, responded to this review

Thank you for your review regarding interactions with our staff. I'm sorry to hear that we weren't able to find a spot for you for your desired vacation time. I hope that we're able to accommodate your next stay. We all (and Isabel, too!) hope to see you this season!

Stratford, Canada
Reviewed 23 March 2017 via mobile

The place was a zoo, which isn't their fault, out weekend was booked in advance and still we had issues on arrival. For what it's worth you can spend a weekend for the same price at wild water kingdom or even great wolf lodge for a bit more. Won't return for camping, maybe for a day trip

1Thank Mike R
Reviewed 4 September 2016 via mobile

I booked two nights camping trip with hookup for my trailer. Arrived no problem showed me to my site. Kids really enjoyed the water toys something you wont experience anywhere else. I received a gate pass upon check in which i went out second day to grab a few things. When i returned there was a line up about 5...

Thank Natashiavallee
Reviewed 25 August 2016

We spent an afternoon on the August long weekend and while busy and difficult to get a parking spot until they opened the additional parking the busyness in water added to the fun for the kids. Come early to get a parking spot right along side the beach and picnic area making it easy to bring food and cooking supplies...

1Thank JayK242
Hamilton, Canada
Reviewed 24 August 2016 via mobile

First time at Emerald Lake. Great place for young kids to spend a day, but very expensive and no security. Incident in the water with seven 20 something males who terrorized swimmers, ejected kids from floaters, over crowded the floaters after repeatedly told by lifeguards to get off. Rude, arrogant and ignorant. Out of control. One male punched a woman....

Thank acodeb
Burlington, Canada
Reviewed 5 August 2016

This was our first time going to Emerald Lake as a family fun day! It was during the week, bit busy and very hot but we brought our beach umbrella and chairs so all was good! Our son who is 9 had a blast and so did we BUT my only issue is the constant whistles blowing every 5 minutes...

3Thank lmoss1969
Lisa H, General Manager at Emerald Lake RV Resort and Waterpark, responded to this review

Thank you for taking the time to review our park! Thanks for your pointers and tips! We do practice managing water safety in the watertoy area from paddle boards and kayaks as well as watching from the shoreline, and physically on toys at various points and times of day. Many of the rules for each toy are posted directly on...

Reviewed 4 August 2016 via mobile

We recently stayed for 2 nights in a Deluxe Cabin. The cabin was so clean, and exceeded my expectations. Not much privacy when outside but everyone was very nice, fellow vacationers and staff. The beach was very clean, I was very impressed. I would totally recommend this place and we will return for sure. A few small things I would...

Thank KimmyAndFam
Lisa H, General Manager at Emerald Lake RV Resort and Waterpark, responded to this review

Thank you for taking the time to review our park! We're happy to hear that you enjoyed your stay with us! We will definitely be talking to our staff about the incident you mentioned with cell phone use! That's against our policy and training. We're sorry to hear about that. Our lifeguards normally do have megaphones. It sounds like you...

Cambridge, Canada
Reviewed 3 August 2016

I took my 2 children, ages 13 and 11 to the water park last week and it was very busy. I understand that it was peak holiday time, so the place was packed. When we arrived, my children were immediately excited by the water park wonderland. So many cool flotations in the water to play on. My annoyance stemmed from...

3Thank Angela M
Guelph, Ontario
Reviewed 2 August 2016

I've been to visit the water play area twice with my sons. The play structures are great and the place itself is really neat, but I did feel like it was really unsafe at times for my kids. We visited over the long weekend, so it was very busy. There appeared to be about 2 lifeguards watching at least 100...

Lisa H, General Manager at Emerald Lake RV Resort and Waterpark, responded to this review

Thank you for taking the time to review our park! I'm sorry that you did not see all of our lifeguards supervising our watertoys areas. On the day you were at our park, we had 8+ lifeguards at various times of the day in multiple positions surrounding our park. As you said, it was an incredibly busy day. The lifeguards...

Cambridge, Canada
Reviewed 29 July 2016 via mobile

Just spent the day at emerald lake and wow what a water wonderland. Lots to do down by the beach area. If you hot and need to cool down, go to emerald lake with the family. A little pricy on the rental equipment up front but when all is said and done you get your money back at the end....

Thank onnions

23 photos of this hotel

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Family/Play Areas (1)
Pool/Beach Area (14)
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04/06/2017 05/06/2017
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  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Emerald Lake RV Resort and Waterpark

Address: 7248 Gore Rd. RR 2, Puslinch, Ontario N0B 2J0, Canada
Region: Canada > Ontario > Puslinch
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Lake RV Resort and Waterpark staff and other travellers.
3 questions
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Questions? Get answers from Emerald Lake RV Resort and Waterpark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Disrespectful place. I overheard the manager talking to an employee, saying how they don't like the volleyball tournaments at the park.”
GerardoJunjun, 11 Jul 2016 | Read review
“We only went for a daytrip”
Nannouse24, 4 Aug 2015 | Read review
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