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All reviewsfree shuttletrincity mallshuttle servicevending machineroom was clean and comfortablean overnight stayfree breakfastfollowing morningwould definitely stay here againwake up callair conditionerbusiness tripevery hour on the hourtrinidadwayneproximitypos
The main attraction is that it is close to the airport with a convenient free shuttle. We were making connections from the US to Tobago through POS and this hotel was very convenient for that. The staff is very friendly and helpful. The hotel itself...More
Thank D T
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad AirportResponded 22 December 2015
Dear D T,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff.
However, we’re sorry...More
This seems to be a hotel for one night so people can catch their international flights back to the continent. We checked in late at night and caught the shuttle early in the morning. The hotel is old and in desperate need of a renew....More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad AirportResponded 15 December 2015
Thank you for taking the time to express your thoughts and concerns regarding your stay at our hotel. I regret to read that your stay at our property was only average. I am sorry for the disappointments you had with our property, for...More
Stayed 4 nights while attending a family wedding. Staff were very helpful and courteous. They responded immediately to any request. Breakfast is included with the hotel rate, the menu was varied and included fruits .. watermelon, banana & apples, would have been nice to have...More
Response from Cherry Anne J, General Manager at Holiday Inn Express Trincity Trinidad AirportResponded 19 November 2015
Dear Valued Guest,
Thank you for your review of our Hotel. I am pleased to hear that you found our staff friendly and helpful, and that you were pleased with our breakfast. While I am pleased with the good comments, I truly value the comments...More
Arrived late for early start, typical stopover visit. Found out no food or bar, so had to check in then drive to a nearby Mall to get very basic food. The roads to the Hotel are dark and poorly signposted.
Room was ok but the...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad AirportResponded 31 October 2015
Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our location to be convenient to the airport. However, we regret that your overall experience was not 100%...More
I stayed the night before my flight out. They are right by the airport, and have a free shuttle--very convenient. Unfortunately, there is nothing else close by (no restaurants, etc). The desk staff was friendly, and offered that the shuttle could take me to a...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad AirportResponded 29 October 2015
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging and we sincerely appreciate your business with us. We are happy to read your positive feedback on the convenience of the free...More
Response from Warren S | Property representative |
Thank you for considering us and for your loyalty to our Brand. We do not have a restaurant on site, however with any room and rate you choose you will be entitled to a full hot breakfast. For other meal... More
Thank you for considering us and for your loyalty to our Brand. We do not have a restaurant on site, however with any room and rate you choose you will be entitled to a full hot breakfast. For other meal requirements, we also provide a complimentary shuttle to Trincity Mall (the largest in the Caribbean) with two food courts with local cuisine and International fast food chains as well as four dine-in restaurants to choose from.
We hope this information has been useful and we hope to see you soon.