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Hotel Mision Palenque

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Hotel Mision Palenque
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468 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed 1 week ago via mobile

Room was decent and clean but the sheets had a sweat smell , we addressed it and got told it was the soap , spa experience was great but front desk clerk was very misleading since she promised a plate of fruit upon doing the Temazcal, Temazcal experience was amazing but never received fruit other than that it is a...

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Helpful?
Thank Alex G
Management response:
Google Translation

Estimado Sr. Alex, agradecemos el tiempo que se tomo en verter su comentario, lamentamos el incidente de no haber recibido...

Reviewed 4 weeks ago

Too bad we stayed here for only one night. Rooms were clean, quite modern (didn't expect this in Palenque!) and quite large! Location is just outside the city, so not too much noise. Best of all was breakfast!! Lots to choose from and everything tasting pretty good!! Would stay here again!

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Helpful?
Thank Peter N
Management response:
Google Translation

Estimado Sr. Peter, agradecemos el tiempo que se tomo en verter su comentario, estamos ubicados en una pequeña reserva ecológica...

Palenque, Mexico
Reviewed 12 February 2017

We stayed there for 3 nights on our tour in Chiappas. The rooms are ok and clean, the staff is very helpful and friendly (Roberto was a great help in translating). Whenever we are in Palenque again, Mision would be our place to stay!

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Helpful?
Thank swisstraveller2017
Management response:
Google Translation

Estimado Huésped, agradecemos su comentario, nos da gusto saber que disfruto su estancia con nosotros y que el personal estuvo...

Reviewed 23 January 2017

They receive you with an excellent welcome, the best is the Temazcal (a detoxifying and relaxing Mayan bath) and the SPA, you can ride a bike that they lend you, walk or jog for a pleasant route, enjoy its swimming pools, eat excellent typical dishes and rest in a comfortable room, the staff is friendly and eager to answer any...

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Helpful?
Thank Rodrigo M
Management response:
Google Translation

Estimado Sr. Rodrigo, agradecemos el tiempo que se tomo en verter su comentario y nos da gusto saber que disfruto...

Houston
Reviewed 14 January 2017

Stayed here for five nights and loved every minute of it: rooms were excellently furnished, maintained, and cleaned daily, excellent air conditioning. Hotel buffet is not anything to write home about but certainly fine for the remoteness of the place. The pool is beautifully maintained, and poolside service is great. The most enchanting thing was the daily visit by howler...

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Helpful?
Thank Coffee_Shop_Bob
Management response:
Google Translation

Estimado Huésped, agradecemos el tiempo que se tomo en verter su comentario, nos da gusto saber que disfruto su estancia,...

Reviewed 30 December 2016 via mobile

The place needs to be renovated, it has great gardens, good service but the rooms and facilities are poorly maintained (although might be one of the best options in this remote location).... the restaurant is good.

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Helpful?
Thank Maria B
Management response:
Google Translation

Estimada Sra. María, agradecemos el tiempo que se tomo en verter su comentario, las observaciones que nos hace acerca de...

Manchester, United Kingdom
Reviewed 22 November 2016

We stayed one night on a tour. Hotel coped well with it. Dinner was good, service fine. Breakfast buffet was typical but ok. Rooms were also ok for a night. Its difficult reviewing a hotel under these conditions, but it was a pleasant stay.

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Helpful?
Thank george g
Management response:
Google Translation

Estimado Sr. George, agradecemos su comentario y calificación, nos da gusto saber que disfruto su estancia con nosotros y que...

Aalst, Belgium
Reviewed 18 November 2016

Nice modern hotel with a lovely pool and a pleasant restaurant. We stayed here with a large group from Flanders. Unfortunately, the first day everything was not ready in time. The rooms were quite small and smoking some stale. The shower is separated by a curtain. A lot of insects. Very friendly staff.

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1Thank Hubert645
Management response:
Google Translation

Estimado Sr. Hubert, agradecemos el tiempo que se tomo en verter su comentario, agradecemos su preferencia y lamentamos los inconvenientes...

Atlanta, Georgia
Reviewed 18 October 2016

Beds are like sleeping on a rock. NO hot water...ran hot water for 15 minutes and was still cold. Open-air dining, which was nice. Staff spoke limited English...enough to get by. We had already paid for the room and they tried to charge us again.

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Helpful?
Thank Rudy A
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Rudy, we appreciate the time it took to pour your comment, we regret the incidents that took during their stay, are areas of opportunity in which they have to work and improve regarding the service and customer care that distinguish us with their preference, . the actions needed for hot water service in rooms are taken, staff are trained...

Melbourne, Australia
Reviewed 12 October 2016

We were part of a small tour group who were booked in by our tour company so that we had a comfortable place to sleep before accessing the amazing archaeological site the following morning. The hotel is set in beautiful gardens with an inviting pool and an open lobby and dining room surveying the surroundings. The accommodation rooms are bright...

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Helpful?
Thank DennisJA
Calidad-Sureste, Gerente at Hotel Mision Palenque, responded to this review

Dear Guest: We appreciate the time it took to pour your comment and rating, we are pleased to know that the staff was aware of their requirements and make your stay as pleasant at all times, this motivates us to continue improving the services and attentions customers who honor us with their presence, we'll see you in this your hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Mision Palenque offers upscale accommodations in a place surrounded by waterfalls, majestic Mayan vestiges of past and wild landscapes dream, perfect for those seeking to do business or grandiose weddings events in a different environment, in addition to excellent choice for the place who wants to discover one of the most important treasures of the Maya. Our hotel in Palenque, Chiapas has 156 rooms, including 2 suites, with services and amenities of first class. Moreover, Mision Palenque has one of the best spas in southern Mexico. We provide the business traveler 3 lounges with capacity up to 330 people, with all business services requiring social events or business meetings in Chiapas are a success. Hotel Mission Palenque supports you with the organization and we provide everything necessary so that your expectations are met. In our facilities you'll also find restaurant, pool, gym, jacuzzi, bathhouse, sports courts, bicycles, children's areas, tobacco and crafts shop. Our hotel in Chiapas, Mexico is located just 15 minutes from the archaeological site of Palenque, a 15 minute drive from Palenque, 5 hours and 30 minutes from San Cristobal de las Casas and 90 minutes from the airport of Villahermosa, Tabasco. ... more   less 

Additional Information about Hotel Mision Palenque

Address: Periferico Oriente s/n, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: ₹ 3,781 - ₹ 7,562 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mision Palenque 3*
Number of rooms: 210
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Also Known As:
Mision Palenque Hotel Palenque
Mision Hotel Palenque
Palenque Mision Hotel
Hotel Style:
#2 Spa Hotel in Palenque
#3 Family Hotel in Palenque
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mision Palenque staff and other travellers.
3 questions
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Questions? Get answers from Hotel Mision Palenque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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