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Jungle Palace

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04/06/2017 05/06/2017
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63 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Reviewed 12 December 2016

Rooms are acceptable for the price. They are clean and big. Being in the jungle is amazing. But not possible to make online reservation. It is nearly full every day, you are lucky if you can find a room.

Thank Tugce M
Melbourne, Australia
Reviewed 7 November 2016 via mobile

I stayed in a cabin with my own bathroom which was on stilts and had a balcony overlooking a stream. The cabin was very clean and the bed was comfy. The cabin was well secured and there was no chance of mosquitos getting in. Staff were friendly and helpful. I organised a trip to Roberto falls through them, which was...

Thank sezmac1
Mexico City, Mexico
Reviewed 25 July 2016

This place is really bad. While staying there my girlfriend's bag was stolen. Someone broke into the room with a key while having dinner. The administration did nothing about it and acted in a very disrispectful and irresponsible fashion, actually treating us as if we were asking for something unreasonable to solve. Also the service at the restaurant was not...

Thank Renato G
Reviewed 29 April 2016 via mobile

This place is super cheaper so a good option for backpackers travelling on a tight budget however the place itself is not very nice. I took a cabana for the night, the bed was one of the worst I've slept on...there was literally nothing between the springs and my back. The sheets were grubby and had hairs all over them....

Thank Josh P
Reviewed 10 February 2016 via mobile

This hostel very basic place and nothing special!! And nowhere to set outside!! Located in the middle of the Jungle!! Comfortable bed! Hot water in the shower!! The staff were nice and helpful!! The price super cheap!! You can find aroun 2 restaurants with good food!

Thank Mohammad N
Fort St. John, Canada
Reviewed 9 February 2016 via mobile

Staying here was a terrible experience! Extremely rude staff. First- we were looking around at hostels, so were shown what was available here and told the prices. When we returned a few minutes later we were told that only the more expensive one was available, and when we went to pay the price had risen. Her reasoning was that "I...

Thank VictoriaErinBel
Akron, Ohio
Reviewed 22 December 2015

Cheap , clean, pristine , nice , helpful staff. Hot water and toilet paper Downsude...no wifi or Internet access. Close food a little pricey. Very boring. If you stay more than 5 days your fabrics will be growing fungi.

Thank James_KK9185AX
Reviewed 22 November 2015

Staff were so rude, like nothing I'd experienced in Mexico. Mucked up our booking and then argued they don't take bookings even though I'd called them the day before. Every interaction they were aggressive and unfriendly. Dirty cabins and no mosquito nets. Staying in the jungle is cool but I'd choose to give my custom to other people.

Thank Krissie M
Dublin, Ireland
Reviewed 9 November 2015 via mobile

I have spent nearly 2 months in Mexico and at 100 pesos this is cheapest room and I got my own room as well. It's in the jungle and cheap. There is hot water in Showers. Don't expect luxury but it does the job.

Thank Robert C
Los Angeles, California
Reviewed 24 October 2015

Kind of weary of these 1 and 2 star reviews who are upset that there were mosquitos, spiders and animal noises that kept them up in the.... JUNGLE! Most people visiting a jungle should be well aware that these are things you will have to deal with. That being said, I very much enjoyed my stay at Jungle Palace, thought...

Thank nina g

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04/06/2017 05/06/2017
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Additional Information about Jungle Palace

Address: El Panchan, Palenque-Ruinas Carretera km 4.5, Palenque, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Also Known As:
Jungle Palace Hotel Palenque
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Questions & Answers

Here's what travellers have asked, with answers from Jungle Palace staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask a room have a balcony”
TugceM_12, 11 Dec 2016 | Read review
“Stay away from this place. Not a good option.”
133renatog, 25 Jul 2016 | Read review
“Don´t stay on the ground floor...”
c-phil123, 11 Jun 2013 | Read review
“See and know to my review”
  • View from room
  • Window of room
  • Single room of Jungle Palace
UteliasTampere, 26 Jul 2012 | Read review
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