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Sanitary is not clean. Dirty toilets, dirty showers. Half of the sanitary block is permanently closed, and this in high season! After complaining they opened the complete block.
When they clean the sanitary all blocks are closed at the same time.
Two hours waiting time...More
Dirty and old 'sainitair', electricity tends to fall out, unfriendly personell, inefficient 'shops'. It's not strange to have >60 people waiting for the bakery in the morning or the take out in the evening. It's like they have enough money so they actually don't care...More
After looking for a short stay somewhere on our trip back from the south of France I stumbled along eurocamps website and found this, online it looks ok. Don't get me wrong it's cheap, £200 for 4 nights so I wasn't expecting much however what...More
Response from isabelle R, Responsable commercial at Domaine de ChalainResponded 3 weeks ago
We are aware that you are in contact with your accommodation provider, Eurocamp, in relation to the complaint you have made.
Visited on a very busy weekend starting 25 May. Had well over an hour to queue to check in. Before even getting through to our tour operator.
The outdoor pool area was closed for the whole weekend, the slides etc, pretty disappointing. The indoor pool...More
Thank John H
Response from isabelle R, Responsable commercial at Domaine de ChalainResponded 1 June 2017
thank you for sharing your experience; it was a very busy week end with a nice weather.
hoping to see you again soon
We arrived after a terrible trip through the forest, sat nav took us wrong route. We could hear noises in the night and kept seeing black dots on the floor which we thought were dirt. Woken one night my husband got up to find mice/rats...More
Thank Julie C
Response from isabelle R, Responsable commercial at Domaine de ChalainResponded 19 February 2017
I am very sorry that you had a bad experience in our campsite with a mobil home of Eurocamp; I will contact them to send your opinion.
Response from isabelle R | Property representative |
thank you for your request.
There is WIFI connection available in our camp site. Login codes are in online selling. Warning: limited WIFI connection (No downloads) 1hour :4€ ; 3hours : 9€ ; 10hours : 15€
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"The caravan pitches starting with 9 are much more spread out than those starting with 4 .."