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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Traveller (435)
Room & Suite (134)
Dining (34)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“steam room”(71 reviews)
“lovely grounds”(58 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,030)
There are newer reviews for Mercure Shrewsbury Albrighton Hall Hotel and Spa
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All reviewssteam roomleisure facilitieslovely groundsnew wingsmall lakeset menuevening mealmain buildinglovely hotelcoach partydrawing roomwowcher dealbar pricesrelaxing weekendbuffet stylerestaurant staffbar area
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661 - 665 of 2,017 reviews
Reviewed 21 November 2015

My partner and I stayed at the Albrighton Hall Hotel for the evening reception of a colleagues wedding. The hotel looks wonderful from the outside and we were looking forward to the reception and a night away. Check in was friendly and efficient and our...More

2  Thank Jojo583
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear Jojo583, Thank you for sharing your experience. I am very sorry to hear your detailed comments about the standard of your room. We have different rooms size due to the layout of the main house, extension and annexe. I have passed your feedback to...More

Reviewed 20 November 2015

Stayed here for a reunion. It had just been refurbished and was nice in the newish room I was in. The food was really nice and the staff were great. I would definitely stay again. The only downside is that you need to go outside...More

Thank Terry B
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear Terry B, Thank you for taking time and leave us your feedback. The layouts of the hotel for mobility impaired guests are not easy due to the size and the location for the restaurant and event rooms. We are always happy to assist to...More

Reviewed 19 November 2015 via mobile

Having been severely disappointed by our stay at Ruthin Castle, the Mercure Albrighton Hotel somewhat restored our faith that choosing overnight stays in advance during our Welsh Road trip holiday was the right thing to do. Having arrived before the check in time the Receptionist...More

Thank NBN57
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 30 November 2015

Dear NBN57, Thank you for taking time and leave us your honest feedback. I am very sorry to hear the receptionist was brusque on your arrival. I have passed your comments to our Front Office Manager and asked her to implement training regarding this matter....More

Reviewed 18 November 2015

I booked this hotel because of the pool, having looked at the website for details and it was closed for refurbishment when I stayed. There was nothing on the site to say this. The room was reasonable, but they use an energy saving feature that...More

Thank GregJ11111
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 20 November 2015

Dear GregJ11111, We advise every third party booking agent about the refurbishment in plenty of time in order to ensure all guests were made aware of the pool closure. We will pass your comment on to the agent in question. We as a company support...More

Reviewed 18 November 2015 via mobile

I booked this hotel specifically because of the pool. I was only told a day before arrival that the pool was not available as that area was bein refurbished! I had already paid for my stay through booking.com. The bath water only went down really...More

Thank beverlybaxter
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and SpaResponded 20 November 2015

Dear beverlybaxter, Thank you for your constructive feedback. We advised all our third party booking agent regarding the leisure and spa refurbishment months in advance in order to ensure we informed anyone booking during the booking dates and have subsequently passed on your comments to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 103 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 103 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (435)
Room & Suite (134)
Dining (34)
Pool & Beach (12)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Barb37xx
5 January 2018|
AnswerShow all 5 answers
Response from Steve W | Reviewed this property |
Our stay was with a Wowcher deal and we had no problems. Sorry to hear about your experience.
1
Vote
Wayne L
5 September 2017|
AnswerShow all 2 answers
Response from PFiona O | Reviewed this property |
there is a lift but it was out of order when we stayed lots of stairs would not advise a stay with a wheelchair or mobility problems to be honest
1
Vote
Rob W
19 June 2017|
AnswerShow all 9 answers
Response from Pam K | Reviewed this property |
No but do have large fans in rooms !
0
Votes
Room Tips
"Our accessible room in the stable block was very convenient."
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"DO NOT ACCEPT ROOM 52 (Unless you are a function room guest)"
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"We had a front facing room"
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"Room 8 is great for views, if you are on your own. Too small for 2 people to move about"
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