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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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1,648 Reviews from our TripAdvisor Community

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Showing 1,638: English reviews
Start your review of Mercure Shrewsbury Albrighton Hall Hotel and Spa
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Newport, United Kingdom
Reviewed yesterday NEWvia mobile

It was my first ever time going to a spa. The staff was really friendly and helpful, however when we tried to relax by the pool we had screaming children in the pool area. As for because I am a really fussy eater their wasn't that much to choose from. Treatments was brilliant. I wouldn't come again due to over...

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Helpful?
Thank GemmaL21
Reviewed 2 days ago NEWvia mobile

I feel bad giving a review of only 3 stars however we were very disappointed with the spa facilities. We had chosen the hotel and opted for wine and dine package which was wonderful - great 5 course meal with 2 glasses of wine each. The room and grounds were beautiful and the breakfast was tasty. The staff were very...

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Thank Lindsey E
Wales
Reviewed 2 days ago NEW

Had a very nice one night stay at the Mercure Hotel. Check in was straight forward and we stayed in Room 51. A large room with a very comfortable double bed, a flat screen TV with plenty of choice of channels and a nice en-suite bathroom. Everywhere was tidy and clean and all of the staff were very pleasant and...

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1Thank Philann
Wrexham, United Kingdom
Reviewed 4 days ago NEW

We stayed one night at the Mercure Shrewsbury Alrbighton Hall Hotel & Spa on 17th February 2017 with family who were also booked in. That night we had a family meal in the Darwins bar, the seating is comfortable and the drinks were okay but the food was poor for the price we paid. The food came in what i...

Review collected in partnership with Accorhotels.com
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1Thank HotelHopper_A
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Got a good deal through Secret Escapes after looking for a spa hotel near Shrewsbury for few nights away. The hotel was about 15 mins outside Shrewsbury and had a good amount of carparking for guests. On arrival we found the signage and layout of the hotel confusing and the hotel seemed very busy - with families and conferences -...

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Helpful?
2Thank NewMacDonald
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear NewMacDonald, Thank you for sharing your experience regarding your recent stay at Albrighton Hall. We take all feedback seriously and I have passed your comments to the relevant Head of Departments for further actions and improvements. The private swimming lessons we have stopped especially on busy Fridays and Saturdays. Hopefully we can welcome you back again in the near...

Worcester, United Kingdom
Reviewed 1 week ago

Before going to Mercure Abrighton Hall Hotel I read a few bad reviews about the food, staff, and the rooms they have there but let me tell you they were all wrong. The staff were brilliant very helpful in every way the room we had couldn't of been any better for the price that we payed and the food was...

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Helpful?
Thank leeon2017
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear leeon2017, Thank you very much for your positive feedback about your recent stay. I am pleased to hear you had an amazing time and we are looking forward to your next visit. Kind regards Kordula Griffiths Operations Manager

Reviewed 1 week ago via mobile

It's with regret that I am posting my first negative review. I attended a family wedding at the venue and felt in a position where a complaint would be both untimely and after the nights experience, pointless. The staff at the venue apart from the two ladies on reception were rude, abrupt and one even moaned to me about the...

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Helpful?
1Thank Alex H
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Alex H, I am very sorry to hear your feedback about your recent stay. Please accept my sincere apologies on behalf of my colleagues and team members as they did not delivered the best customer service. I have shared your comments and action has been already taken. I hope this restores your faith in our hotel please contact me...

Talyllyn, United Kingdom
Reviewed 1 week ago

This is the first time we have stayed here since the new owner had taken the place over and it is obvious that he has spent a considerable amount of money - the new look bar area is a vast improvement and we particularly liked the mural over the swimming pool. We did not see what has been done to...

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Helpful?
2Thank Snowdoniatraveller
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Snowdoniatraveller, Thank you for sharing your experience about your recent stay. We are pleased to hear you recognised the changes we have made. The new owners have a long term plan and at some point we will start with some of the rooms. We received recently new beds and mattresses. I am glad our F&B Manager Alex solved your...

Hemel Hempstead
Reviewed 1 week ago

good room ,warm and quiet.very good staff .nice views.good facilities.food good and tasty.Very relaxing and easy going,A place I would recommend to my family and friends.The position of the hotel is in the centre of the country ,therefore is in easy access the rest of England.

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Helpful?
Thank Kenneth D
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Kenneth D, We are pleased to read your positive feedback about your recent stay at Albrighton Hall & Spa. I glad your enjoyed your time with us. Thank you for your recommendation and we are looking forward to welcome you back again in the near future. Kind regards Kordula Griffiths Operations Manager

Telford, United Kingdom
Reviewed 1 week ago

This place is stunning from the moment you pull up into the drive in the car. It has a range of rooms. We were in the new wing overlooking the pool with a huge room! The main house is stunning and you have use of the Spa/pool/sauna area even after you have checked out on the day you leave. So,...

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Helpful?
2Thank anthonyfj
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear anthonyfi, Thank you for your positive and detailed feedback about your recent stay. We are pleased to hear you enjoyed your stay with us. It is common for the hotel industry to take a pre-authorisation or take payment on arrival. On our website we explain the layout of the hotel and where the rooms are located, and therefore your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. 24 hr room service. Free parking. ... more   less 

Additional Information about Mercure Shrewsbury Albrighton Hall Hotel and Spa

Address: Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
Region: United Kingdom > England > Shropshire > Shrewsbury > Albrighton
Price Range: ₹ 5,677 - ₹ 11,520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Shrewsbury Albrighton Hall Hotel and Spa 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and other travellers.
12 questions
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Manchester, United Kingdom
3 months ago
Linkoping, Sweden
10 months ago
over a year ago
Birmingham, England, United Kingdom
18 days ago

See all questions (12)

Questions? Get answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The stable wing as really big rooms (wasnt expecting that)”
 of 5 bubbles leeon2017, 15 Feb 2017 | Read review
“Ask for The Stable Block ,adjoining the main Building ...”
 of 5 bubbles brianm443, 31 Jan 2017 | Read review
“Ask for main building”
 of 5 bubbles MagickMoments, 23 Jan 2017 | Read review
“Room 24, top of the shop so a long walk (if you have mobility issues) but very quiet”
 of 5 bubbles lesleygriff, 19 Jan 2017 | Read review
“the hotel is set in beautiful grounds with a lake.”
 of 5 bubbles 466johnd, 15 Jan 2017 | Read review
5 of 5