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Quality Hotel & Leisure Stoke on Trent

PricelineUS$ 53*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 63*
US$ 53*
Great Deal
US$ 56*
US$ 56*
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Quality Hotel & Leisure Stoke on Trent
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1,171 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
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Milton Keynes, United Kingdom
Reviewed 2 weeks ago

There was no hot water should we have wanted a bath or shower. Old building and perhaps in need of refreshment in places. There were a number of times in the evening when it sounded like they were testing disco music for loudness or something. These bursts only went on for about ten minutes but were very loud and the...

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Helpful?
1Thank dalejohno
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Hello Dalejohno, Many thanks for posting a review following your recent stay with us. I'm sorry to hear you had a problem with the water supply, which I'm sure could have been resolved if brought to our attention. The licence for the Gentleman's Club, to which you refer, is currently under review. I understand a decision will be made by...

Reviewed 2 weeks ago via mobile

Nice hotel. Random place for this hotel, the street outside was a bit rough. We stayed here after a day at alton towers. Fair price for what it was. Rooms could do with some new curtains. The room was SO HOT with a tiny window opening and no way to turn down the radiator. Apart from this hotel was ok....

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Helpful?
1Thank Kayli H
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Hello Kayli, Many thanks for taking the time to post your recent review. We are pleased to hear you enjoyed your stay, following a visit to Alton Towers, which is a short drive from here. I have noted your comments, which will receive my attention. We hope to welcome you again on another occasion. Kind regards, Patrick Fitzgerald.

Nottingham UK
Reviewed 2 weeks ago

My wife and I took our two grandchildren away to explore Stoke and stayed at this centrally located hotel which has good adjacent parking. The staff were very nice and helpful and the accommodation and food was good. They provided an excellent breakfast offering a wide range of choices. The children enjoyed the pool. Our one criticism was that the...

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Helpful?
1Thank MGFL
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Hello MGFL, It's great to hear you enjoyed your recent stay here at the Quality Hotel, and your kind comments will be shared with the team. Your grandchildren obviously enjoyed the heated pool, and I'm glad you found our central location convenient for your needs. We look forward to welcoming you again when next in town. Kind regards, Patrick Fitzgerald.

Reviewed 2 weeks ago

We stayed here for two nights and were pleasantly surprised at the comfy rooms, friendly staff and even better the nearness to the Regent Theatre . Some of the decor is tired but hay for the price of rooms and comfy beds that's not a problem

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Helpful?
1Thank Val G
Patrick F, Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Hello Val, It's great to hear you had such an enjoyable stay here at the Quality Hotel recently, and that you found our city centre location convenient for your needs. With the Regent Theatre being only a few minutes walk away, and the terrific Potteries Museum just around the corner, you can simply park up and relax. We look forward...

Reviewed 2 weeks ago via mobile

One night stop over. Fantastic room. Slightly overpriced breakfast £10.95 Swimming pool, sauna and steam room made up for this. Breakfast was still good though. Short walk into town where you can find a great Chinese buffet, all you can eat.

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Helpful?
1Thank Martin S
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Good morning Martin, Many thanks for posting a review following your recent stay here at the Quality Hotel. It's great to hear you enjoyed our leisure facilities , which are free to guests, and that you found our location in the city centre ideal for your needs. Regarding breakfast, next time you book on-line, this can be purchased at the...

London, United Kingdom
Reviewed 3 weeks ago

From the moment we walked in the staff were very helpful and very informative. we turn up early, which meant our room wasn't ready however they allowed us to leave our bags with them. The amenities of the hotel are of very good standard, swimming pool, a bar, sauna, car park, ect. The location of the hotel being central Hanley,...

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Helpful?
1Thank twoguys1place
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Good morning, Many thanks indeed for your warm and generous review, which will be very encouraging for the team here at the Quality Hotel. We are delighted to hear you had such an enjoyable stay, and that you found time to use our leisure facilities, which are free to guests. Your kind comments and observations are much appreciated, and we...

Reviewed 4 weeks ago via mobile

Had a lovely stay here. Stayed for the night. Reception staff very friendly and helpful. And quick check in. Rooms easy to find. Lovely big,clean room and quiet. Has good facilities here too and close to everything you need in the town centre. WPulford definitely stay again

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Helpful?
1Thank Jo B
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Good morning Jo, We are pleased to hear that you had such a comfortable stay here recently at the Quality Hotel, and thank you for taking the time to post a review. Being in the city centre, means the location is very convenient for all the local attractions, and this obviously worked for you. We look forward to your next...

Reviewed 4 weeks ago via mobile

Called the hotel last minute hoping there was a room still available. Lady on phone was professional and quite a jolly lass, booking direct even included my free parking. You must remember to put your reg into the computer. The check in was quick and efficient. Our room was very accommodating and had everything we needed. Clean and large bathroom....

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Helpful?
1Thank JoelJay11
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Good morning, Many thanks for taking the time to post a review following your recent stay here at the Quality Hotel. Your kind comments will be shared with the team, and will act as a great encouragement to them to continue delivering excellent service. I'm delighted to hear that you purchased the buffet breakfast the previous evening at the reduced...

Reviewed 23 March 2017 via mobile

Love the place, from management, cleaners, bar staff and the ladies on reception especially,and are so nice and friendly, I've spent the last 9 months here at least 2 nights a week usually 3, never had a problem, it's always clean, tidy and a good atmosphere, I was actually put in the mote house one night, and I could not...

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Helpful?
1Thank Martin O
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Hello Martin, What a great review ! We are delighted to hear that you have enjoyed your stay here at the Quality Hotel over the past nine months, and we look forward to making your future visits equally comfortable. Many thanks for your business. Kind regards, Patrick Fitzgerald.

Warrington, United Kingdom
Reviewed 23 March 2017 via mobile

This is a clean and comfortable hotel with good facilities. The staff on reception were brilliant. The wifi is very good. The pool and spa facilities are good. I come here every week on business and will carry on coming.

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Helpful?
1Thank JCable5
Patrick F, General Manager at Quality Hotel & Leisure Stoke on Trent, responded to this review

Good morning, Many thanks for taking the time to post your recent review. It will be much appreciated by the team, particularly in reception, and we look forward to your continuing support. Kind regards, Patrick Fitzgerald.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The 135 bedroomed hotel is situated in the city centre within walking distance to theatres, shops, casino, restaurants & bars. All bedrooms have en-suite facilities, tea & coffee making facilities, direct dial telephones & hairdryers as well as complimentary WIFI access. We boast a superb restaurant, 7 meeting / conference rooms, including two large function rooms which are ideal for hosting parties & wedding receptions. Free wifi access throughout the hotel, guests can also enjoy complimentary use of the hotels leisure facilities which include Heated Indoor pool, sauna, steam room, Jacuzzi & fully equipped gym. ... more   less 

Additional Information about Quality Hotel & Leisure Stoke on Trent

Address: 66 Trinity Street, Hanley, Stoke-on-Trent ST1 5NB, England
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent > Hanley
Price Range: ₹ 3,467 - ₹ 6,485 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel & Leisure Stoke on Trent 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Quality Hotel Stoke On Trent
Quality Inn Stoke On Trent
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel & Leisure Stoke on Trent staff and other travellers.
18 questions
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Questions? Get answers from Quality Hotel & Leisure Stoke on Trent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a room at back, on top floor, away from the front & the hotel entertainments. Better still stay at the Premier Inn 100 yards down the road.”
dalejohno, 16 Apr 2017 | Read review
“Avoid rooms near the main road.”
MGFL, 14 Apr 2017 | Read review
“Ask for a first or second floor room – mine was effectively a basement flat which people could've looked into the window of quite easily!”
R3631LIliamm, 27 Feb 2017 | Read review
“The rooms vary in size so it's worth getting the free parking by booking on the phone, then you can discuss the rooms”
Teachinglady, 27 Feb 2017 | Read review
“choose high floor”
marilynruthperry17, 17 Feb 2017 | Read review
5 of 5
Priceline
US$ 53* /night
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Expedia.comUS$ 56
QualityHotels.comUS$ 56
ElvolineUS$ 63
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Prices are for 1 room, 2 adults
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