Property was beautiful, it consists of every thing which one thinks to have in a resort. One must visit this once at least. Only negative thing is it is in outskirts of city so you have to spend whole day there.
Good resort Superb room Food is ok need more improve Indoor game very limited but its ok Out door games & aminities want proper maintain Food service staff need improvement in sevices All over is good.
We booked NeonZ club 1BHK Water chalet for 1 night to spend our Holi vacations. Check in experience was smooth and thn after we were taken to villa allocated to us. Casablanca themed villa was allocated to us which was on first floor, Villa was spacious and gorgeous and had a good view of water bodies. Bedroom was neat and clean and properly decorated in theme. Amenities provided in bathroom were decent too. Due to Long weekend on Holi almost whole resort was sold out and due to that food quality & service was deteriorated. Restaurant capacity was very less compared to crowd and due to that they had to arrange all meals in garden area outside the restaurant in scorching heat. Food was decent. Buffet spread of Breakfast, lunch and dinner was very less in comparison of other resorts which are in same category and charging the same money. During our entire stay we missed touch of professionalism in every staff members.…
We loves ur services,staff is awesome 👌 and we are glad that you provided wheelchair ,the room having royal experience and that soft room was just perfect and your food was delicious and that management staff at your food place was very nice and friendly too ,that go cart is so helpful to move from one place to another, also u have lovely garden, specially we love that rabbit zone and birds which u kept 😀 we wish to cone again and again 😀 its wonderful experience at ue place thank you so much for making outstanding food and place 😀
Wonderful facility and great staff. Good good and wonderful landscaping. We had a great time at the resort and the staff took good care of us. The place is clean and well maintained and good quality is great. Highly recommend for a weekend gate away
Food was great and stay as well though bathrooms were not that clean , my be they can work on that ,but the ambience and room was super awesome , waiting for the infinity pool that is in progress , game room was amazing and staff was friendly, may be they can work more on cleanliness, at restaurant & bathrooms
I will write good and bad things both about the resort..... Pros: Rooms are on different themes and beautiful.....You can definitely visit for the rooms & ambience Cons: 1. It's very interior...U cant get anything other than resort 2. Very poor service...They don't have enough staff and we felt that staff is not trained at all...They can't handle the guests!! 3. Food is average...Room service is pathetic We have Breakfast and Dinner included in the package... Tea/coffee was good but all other things in breakfast are cold...Or empty !!! If u go early or late they dn fill up the empty containers....All the guests are just sitting simply and complaining but they were like Yes we r going to fill it soon!! But it takes 20 min to half and hour to fo fill that items.. 4. We stayed for two days and believe me , for the next day Dinner menu...Soup, starter, Baked dish and Dessert are the same as yesterday... We felt like we r having yesterday's food so we and other guests who have had dinner yesterday also complained...Then they gave Different soup, starter and Dessert only for our table!! 5. Now will come to room service- One day it was all good...For next day we have shifted to another room...There was no TV , Telephone working...They did Start the TV but it took one hour to start the telephone...and we were helpless because we couldn't call the room service...We ordered lunch in room which literally took time and kids were annoyed by the time and then after one hour we ordered tea and Pakoda...No body was receiving call in the restaurant ...We took 40 min to order cause nobody was receiving or connecting to Restaurant....And finally we could order....The tea and pakoda came after 2 hours...I had severe migraine by then...We ordered 3 cups of tea and 2 plates of pakoda..They sent 1 cup of very cold tea and one plate pakoda....!!!!! Then after scolding them they again sent one cup of tea..Again and again we complaint they finally sent tea around 7.00 pm....and dinner starts from 7.30....It was pathetic!! I had to call manager and higher authorities...But no solution!! Only SORRY!!!! I had vomitting because of migraine... Could not have proper dinner also ..And wasted our evening waiting in the room for tea and pakoda!! Spoiled it totally... And yes ..Flush was not working in one washroom...Most of the jet sprays are either licking or not working properly and No water in basin in one washroom!!!! No hair dryer in one wash room....We were fed of calling also so we didn't complaint also for that!!!! And answer for everything is SORRY!!!!…
Beautiful property with lots of greenery and more is under construction. Lake should have been cleaner but the fountain at night is amazing to see. We were in a lakeside villa which is very spacious and the room decor as per country theme is a unique and fun concept. Food is tasty and well priced. Pool is also open. Should have some more games in the indoor area and kids playpark. Gym is sufficiently equipped. Great stay with a large group or family
Best weekend trip with family we had in neonz resort, superb service, delicious food, extra ordinary theme based rooms ..enjoyed swimming pool and indoor games. I’ll definitely recommend to friends and relatives !!
Very nice location. Day well spent here. Very co operative staff. Food was awesome. Room is very neat and clean. Staff are very co operative. Very nice game room. So may outdoor games. You can spent day here with your group and couple.