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Had a very short overnight stay here. Were given an upgrade, - thank. But when you basically only sleep for one night - limited benefit in that. Hotel is solid and things works as it should. Friendly and efficient staff, - with one significant let-down....More
I can't RAVE about this hotel enough! We unfortunately had to stay here for a night due to our house being treated for mould, and this was the closest and most affordable location for us at the time.
We checked in on the 12th around...More
1 Thank akwales
Response from Rajiv M, General Manager at Novotel Auckland Ellerslie HotelResponded 21 August 2017
Thank you for such an awesome review. I am really happy to hear the staff went over and beyond to ensure your stay was comfortable. I have shared your feedback with Vinayak and our team. We look forward to see you again at...More
Excellent location straight off the Southern Motorway (and next to Ascot Hospital) to pop in for lunch away from the rush & bust. Peaceful in the sunny outdoor courtyard.
Nice bar menu and attentive staff. Accor dining discount applies for members.More
Response from Varna M, Guest Relations Manager at Novotel Auckland Ellerslie HotelResponded 2 weeks ago
Thank you for being an Accor Loyalty Member.
I am pleased to hear the location suited your travels and the staff had ensured you were made to feel welcome.
I will be sure to congratulate the team on a job well done.
Great spot to stay when heading to mount smart stadium. Rooms are really nice, clean and the staff are super friendly. Breakfast was great also with a wide variety of hot and cold favorites. Only a $12 Uber to the stadium.
We stayed here for the Ed Sheeran concert and although the room is was much bigger than your average auckland suites, many things need upgrading for the amount you pay. The bed was comfy but the pillows were so flat, the tv doesn't get channel...More