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All reviews diamond club sports bar splash pool butler service hunter steakhouse zen restaurant gourmet marche tex mex mangrove view presidential suite caribbean grill kids club rooftop jacuzzi hideaway section buffet restaurant guest services dinner reservations
Overall I had a very nice trip but there were definitely some downsides to this resort.
On the plus side: the place was spotless, the staff was friendly and attentive, the food was quite good and the spa was terrific. On the negative side:
We just spent 8 days here, beautiful resort. Our butlers Christian & LeFranc in the Diamond Club section were outstanding. They went above & beyond for us including decorating our suite for our granddaughter’s 4th Birthday while we were at breakfast. We will definitely be...More
The hotel and grounds are beautiful! Tip!! Upgrade to diamond club. We had a regular luxury suite and were facing a parking garage! The Steak House "Hunter" was the best steak me and my husband have ever had! We ate there 3 times! The Italian...More
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This hotel was pretty good. Stayed here for 2 weeks with my partner.
Food was great all the restaurants and buffet were fabulous. Best food i've had while away.
The beach was awful much worse than expected but the pools made up for it. (don't...More
I had an amazing time at the royalton resort. My favourite part was definitely the tennis courses with Cristian, I had a lot of fun and learnt a lot.🎾 I would love to go back someday! :)
2 Thank Maddie p
Response from Alfonso L, Gerente at Royalton Riviera Cancun Resort & SpaResponded today
Dear Maddie p
First and foremost, allow me to thank you for your preference in Royalton Riviera Cancun. It is a pleasure to know how much you enjoyed your stay highlighted by our service; especially from our Tennis Pro. We all at Royalton Riviera Cancun...More
Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort …Morewithin a resort, the Hideaway at the Royalton Riviera Cancun. All of our 1,183 luxurious rooms and suites offer our exclusive DreamBed™ Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Shuttle Bus Service
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.